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M
Rating: 4 out of 5
I haven't taken the time to try it out yet ... my opinion doesn't mean anything except that the exterior lacks aesthetic appeal!
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Customer reviews of EMGIDI
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 3 035 published reviews
Summary of reviews
The online store EMGIDI is recognized for providing very good products that meet customer expectations, particularly noted for their effective heating masks. Many customers highlight the speed of delivery, with numerous mentions of orders arriving quickly and in excellent condition, ensuring a smooth shopping experience. The customer service is praised for being responsive and informative, with quick email responses and helpful explanations regarding product usage, which enhances user satisfaction.
Reviews 1, 2, 3 and 4 stars
Reset filtersM
Rating: 4 out of 5
Very good, but it would have been nice if a USB charger had been included.
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Response from EMGIDI
Unfortunately, we are no longer allowed to supply chargers following a European law to avoid waste.
C
Rating: 4 out of 5
Item ordered by phone and received promptly Thank you
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M
Rating: 4 out of 5
Very practical, no need to keep track of time. Easy-to-use product
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M
Rating: 4 out of 5
Fast delivery.ras
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I
Rating: 3 out of 5
Fast delivery and well packaged. I am disappointed with the products that do not suit me. This is a very personal opinion.
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P
Rating: 4 out of 5
Fast delivery.
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P
Rating: 3 out of 5
Disappointed by the "protective" case of this 2nd mask purchased, as I already pointed out when I received it.
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P
Rating: 4 out of 5
conforms to my order
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M
Rating: 4 out of 5
Site I did not know. Offers items that cannot be found elsewhere. Maybe a bit expensive.
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F
Rating: 4 out of 5
as a 3rd age person i find the explanations very brief... can we have an invoice? thank you
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A
Rating: 4 out of 5
Highly efficient
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J
Rating: 4 out of 5
Fast delivery, easy to use. Thank you
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G
Rating: 3 out of 5
I'm starting the tablet treatment, so I don't have enough experience to give an opinion.
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R
Rating: 3 out of 5
The heated mask must be accompanied by a cloth to be moistened at the same time as it is heated. A can desu
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S
Rating: 4 out of 5
Waiting time for the parcel a little long. But excellent responsiveness of the team to my letters and requests. Bravo and especially thank you
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A
Rating: 4 out of 5
Very satisfied with the product Speed of delivery Thank you b
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P
Rating: 4 out of 5
Very good product. To be seen over a longer period of time to see if the results are beneficial. Maybe improve the hold of the little wipe with Velcro?
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M
Rating: 4 out of 5
Very happy, this constant temperature mask is practical and effective, I recommend it.
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A
Rating: 4 out of 5
Material compliant, but 44°C max not enough to melt the wax in the eye area and too hot at eyebrow level because pressed against, but pressed against the eyes to be able to blink during the 12 min. Turns off after 12 min and cools down in a few seconds. I recommend it for maintenance and prevention, but it's not enough for people with dry eyes like me (wax + water). The mask is soft and pleasant to wear.
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S
Rating: 4 out of 5
Correct
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M
Rating: 4 out of 5
Package received promptly. The device works very well. The only thing I would like to see improved is a beep when the minutes are up...even though you can feel when it stops heating.
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J
Rating: 4 out of 5
To date, I can't give my opinion. I don't have enough experience with wipes.
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P
Rating: 3 out of 5
Very good
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C
Rating: 4 out of 5
Package received promptly
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S
Rating: 2 out of 5
We had ordered a USB extension cable for the heated eye mask. We wanted to return the USB extension cord because it didn't fit with my plug adapter. Someone told us that we had to pay for the return postage and that we shouldn't have ordered it. Please note that other sites issue return labels where postage is free. The other sites have 30 days to return the product and you only have 7 days. Best regards. Serge Détruit
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G
Rating: 1 out of 5
Good quality
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N
Rating: 1 out of 5
Despite the positive reviews, which I don't share, I'm very disappointed with the product. The mask is hard to bear, the foam is too high and itchy. No sign of moisture to moisturize the eye. Too bad I believed in it
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V
Rating: 4 out of 5
No risk of burning, ideal temperatures. I think the mask should adapt slightly more to the shape of the nose (flexibility).
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P
Rating: 4 out of 5
Meets my expectations.
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F
Rating: 4 out of 5
Difficult to fit the blue protective cover
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A
Rating: 3 out of 5
I have mixed feelings about it, as so far I haven't had any convincing eye results! The helmet is very light in design, which may be pleasant, but its duration is likely to be limited ...? I'm going to continue using them for 12 minutes every evening, but without much conviction. Otherwise, the company seems serious, the explanations were convincing and detailed, which gives me confidence. Thank you very much.
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F
Rating: 4 out of 5
Effective product for dry eyes
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Response from EMGIDI
Thank you for your positive feedback, Francoise! We're delighted that our product worked for you. Please don't hesitate to contact us if you have any further questions or needs.
M
Rating: 1 out of 5
Hello, I went to the relay point yesterday and my parcel still hasn't arrived. Can you tell me where it's stuck? I will make a complaint.
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M
Rating: 1 out of 5
the mask is not very comfortable to wear. It hurts the nose even if you don't tighten it too much and the cord is too short...
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N
Rating: 4 out of 5
.
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K
Rating: 4 out of 5
Product well received, made in India, design in France, shame!
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F
Rating: 4 out of 5
Impeccable, parcel well received, serious company.
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Response from EMGIDI
Hello Fabrice, thank you for your positive feedback on our EMGIDI website. We are delighted that you received your parcel in good condition and that you were satisfied with our services. We do our utmost to be a serious and reliable company for our customers. Thank you again for your 4/5 rating and your confidence in our company. See you soon on EMGIDI!
C
Rating: 4 out of 5
Serious company
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Response from EMGIDI
Thank you very much for your feedback about our company. We are delighted that you have appreciated our services and our reliability. We will continue to do our best to satisfy our customers.
F
Rating: 3 out of 5
When you don't have a microwave, it's difficult to use the device. I'm going to buy one and then we'll be able to use the mask to the full.
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