Customer reviews of EMGIDI

Good quality

Despite the positive reviews, which I don't share, I'm very disappointed with the product. The mask is hard to bear, the foam is too high and itchy. No sign of moisture to moisturize the eye. Too bad I believed in it

No risk of burning, ideal temperatures. I think the mask should adapt slightly more to the shape of the nose (flexibility).

Meets my expectations.

Difficult to fit the blue protective cover

I have mixed feelings about it, as so far I haven't had any convincing eye results! The helmet is very light in design, which may be pleasant, but its duration is likely to be limited ...? I'm going to continue using them for 12 minutes every evening, but without much conviction. Otherwise, the company seems serious, the explanations were convincing and detailed, which gives me confidence. Thank you very much.

Effective product for dry eyes

Hello, I went to the relay point yesterday and my parcel still hasn't arrived. Can you tell me where it's stuck? I will make a complaint.

the mask is not very comfortable to wear. It hurts the nose even if you don't tighten it too much and the cord is too short...

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Product well received, made in India, design in France, shame!

Impeccable, parcel well received, serious company.

Serious company

When you don't have a microwave, it's difficult to use the device. I'm going to buy one and then we'll be able to use the mask to the full.

I bought this mask on the advice of my ophthalmologist. Fast delivery. However, I would have liked to know that the use of the mask was limited in time (750 times). This means that if I use the mask twice a day, it will only last me 375 days. Not a very obvious first use. At the same time, I also bought the extension cord and an extra protection. As for the protection, as it's made of fabric, it goes down. As for the connection, I'll have to buy a rechargeable battery (5V) as mine is insufficient. For the moment, it's not very practical as I plug the mask into my computer. Over time, I'll have to see whether this form of use will benefit me, as I'm going to have a treatment with devices at my ophthalmologist's. On the positive side, as the heat rises to 44°, there's no risk of burns like with a microwave-heated mask. If the heat is unbearable, you can turn it down to either 41° or 39° (button). When starting up the mask, put it on immediately after fitting.

This heated mask looks comfortable and has a good finish, but we'll have to wait and see. The only downside is that the price is a bit steep!

perfect products but the post office collection is a hindrance (fuel, post offices no longer open every day and in half a day...) for 2 products that can fit in an envelope!!! EVERYONE has to make an effort

comfortable start to treatment, easy to use

I preferred to send the complement of a very light product in a postal envelope rather than Colissimo. After personal insistence, this was possible - perfect!

I've only been using my mask for a week. It's more effective than hot water compresses, but it doesn't work all the time, especially for dry eyes, but maybe it takes a while for it to work regularly.

Everything went smoothly. Package delivered on time and to the right place.

There was just one little problem with the order: I only received one box when I had ordered 3, but after calling I quickly received the missing 2.

Long delivery times

The heated mask hardly heats at all... There must be something wrong with it.

Corresponds to the desired product Quick delivery

Effective products. A little allergic to the installation, but I eventually got over it.

Perfect

satisfied with this purchase,

I regret that the instructions for use are not more detailed, as regards the benefits of the mask on the ocular pathologies for which it is recommended.

The mask is fine, but the cleansing discs are too greasy (I-lid'N lash) and you have to wipe your eyelids with a Kleenex afterwards, which isn't very practical! I regret buying the cleansing discs.

The shipment is announced by the post office and is delivered to a relay point without any tracking.!14 euros in shipping costs to still have to pick it up 🙃The cables are very bulky and the velcro catches the hair. The piece of canvas "rolls" and is too wide and the mask could be wider and better encompass the eyes...

On-time delivery Compliant products.

The mask is too wide and hurts the nose without being pressed against the lower part of the eyes.

nothing to say about the service, but disappointed by the mask.

so far so good

Very satisfied with the device, the order and delivery follow-up. The only downside was that the delivery driver didn't bother to get to the delivery address, which was accessible, so I had to spend an hour working unnecessarily. For your part, very good

I have received nothing. No stars

Very good

Speed, efficiency, very good follow-up. Product conforms to description on site. Thank you

NOT USED YET BECAUSE I'M ON HOLIDAY BUT I did receive it except that I ordered and paid for two pads inside and only received one. Please send me the second one. GREETINGS;