Customer reviews of EMGIDI

9,6 /10

Based on 3 116 published reviews

5 2 713 87% 4 291 9% 3 61 2% 2 22 1% 1 29 1%

Summary of reviews

The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.

Reviews 1, 2, 3 and 4 stars

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Gerard J.

Published on 02/01/2023 à 15h17 following a purchase from 02/12/2022

Ce.n Is not urgent treatments but correct delivery! The only thing is to know if C is effective! Thank you.

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Mahnaz R.

Published on 31/12/2022 à 11h47 following a purchase from 20/12/2022

Very good, but I was contacted by e-mail and asked to pay €1.95 for postage, which I didn't do. Probably your site has been hacked?

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Patrick V.

Published on 28/12/2022 à 17h19 following a purchase from 14/12/2022

well

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Françoise V.

Published on 22/12/2022 à 13h16 following a purchase from 12/12/2022

satisfied with the products I bought... Mask, eye drops.

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Pascale P.

Published on 18/12/2022 à 13h06 following a purchase from 07/12/2022

There was an article missing that I was impatiently waiting for.

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Florence G.

Published on 13/12/2022 à 14h49 following a purchase from 01/12/2022

quality products, but responsiveness is a little lost...

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Yolande F.

Published on 09/12/2022 à 13h02 following a purchase from 26/11/2022

no first opinion but satisfied

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Christiane K.

Published on 02/12/2022 à 17h30 following a purchase from 22/11/2022

Very good

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Franka H.

Published on 26/11/2022 à 19h38 following a purchase from 09/11/2022

The site is well designed Order delivered quickly Product conforms to specifications

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Genevieve S.

Published on 21/11/2022 à 16h41 following a purchase from 10/11/2022

Is there any sense in placing the mask in the microwave?

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Response from EMGIDI Published on 28/11/2022

You can put the mask on any way you like. Flat.

Jean Christophe R.

Published on 18/11/2022 à 14h32 following a purchase from 08/11/2022

Hello. I would like more advice on how to maintain the equipment ordered. Because my night mask ordered from you, I washed it with hot water and it peeled off the protective foam, which forced me to place a new order for the same night mask. Best regards Jean Christophe ROUX

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Laurence D.

Published on 08/11/2022 à 15h40 following a purchase from 25/10/2022

Order received quickly. Good products but high prices

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Brigitte B.

Published on 31/10/2022 à 12h47 following a purchase from 19/10/2022

I already gave my opinion yesterday

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Nicolas D.

Published on 23/10/2022 à 14h14 following a purchase from 11/10/2022

Package well received and compliant

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Annie B.

Published on 17/10/2022 à 09h42 following a purchase from 03/10/2022

Very practical timer, but it's a shame to have to stay plugged in during the session.

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André L.

Published on 15/10/2022 à 10h46 following a purchase from 05/10/2022

Fast delivery, and the comfort of the mask is much appreciated.

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Josette W.

Published on 11/10/2022 à 19h01 following a purchase from 22/09/2022

Effective heated eye mask. Very practical to use.

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Gisèle N.

Published on 11/10/2022 à 15h56 following a purchase from 30/09/2022

it's really very, very good compared to the old system which was archaic (hot water and compress).

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Thierry B.

Published on 11/10/2022 à 12h55 following a purchase from 30/09/2022

Fast delivery, the only problem is that the masks are fuller than before and less comfortable to wear.

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Dominique D.

Published on 09/10/2022 à 17h48 following a purchase from 28/09/2022

Very good product Too bad the "glasses" are not symmetrical

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Pierrette D.

Published on 05/10/2022 à 07h08 following a purchase from 19/09/2022

Very good reception of my order.

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Raymond C.

Published on 03/10/2022 à 18h02 following a purchase from 13/09/2022

I'm very happy with the product and the speed of delivery, it's a shame I had to wait to get the specific transformer...

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Nathalie D.

Published on 02/10/2022 à 11h48 following a purchase from 21/09/2022

Perfect but a bit expensive

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Marie-France F.

Published on 01/10/2022 à 05h47 following a purchase from 20/09/2022

Comfortable and relaxing

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Philippe R.

Published on 29/09/2022 à 07h53 following a purchase from 15/09/2022

contact with the person EMGIDI perfect thank you for the info of use cordially

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Francine B.

Published on 29/09/2022 à 06h29 following a purchase from 12/09/2022

Easy-to-use equipment for the elderly, with the lowest heat intensity tolerated best.

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Pauline P.

Published on 26/09/2022 à 15h27 following a purchase from 16/09/2022

I find the mask takes a very long time to heat up, I can't set it to medium temperature.

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Geneviève B.

Published on 26/09/2022 à 13h02 following a purchase from 16/09/2022

fast shipping fast receipt Perfect

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Raymond V.

Published on 23/09/2022 à 09h45 following a purchase from 10/09/2022

very good, except that they don't know what an ARC (acknowledgement of receipt of order) is.

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Lydie C.

Published on 22/09/2022 à 14h27 following a purchase from 11/09/2022

It's the first time I didn't know it existed, I'm glad.

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Bénédicte M.

Published on 13/09/2022 à 11h47 following a purchase from 02/09/2022

Easy to use

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André P.

Published on 09/09/2022 à 15h45 following a purchase from 27/08/2022

delivery ok and products conform very useful tutorials

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Myriam J.

Published on 04/09/2022 à 19h56 following a purchase from 20/08/2022

I did not receive the correct item ordered and had to send it back... fortunately customer service was very reactive and I received the correct order 2 days later!

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Isabelle M.

Published on 28/08/2022 à 17h24 following a purchase from 17/08/2022

I haven't had enough time to evaluate the products yet, but the heated mask brings comfort and the SLEEP goggles haven't yielded much in the way of results yet.

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Joseph B.

Published on 24/08/2022 à 20h22 following a purchase from 07/08/2022

Good evening, The parcel arrived at my address even though the order form mentioned my father's address. Disappointed by this lack of professionalism. Yours faithfully V. HERTIENNE

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Michelle F.

Published on 18/08/2022 à 14h49 following a purchase from 02/08/2022

First use of my mask, short. Long delay (6 days) between order and shipment.

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Aurelia F.

Published on 12/08/2022 à 06h31 following a purchase from 31/07/2022

Pleasant site, quick and easy ordering, but high prices.

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Christian S.

Published on 04/08/2022 à 10h50 following a purchase from 25/07/2022

delay, then finally a product more expensive than expected.domage

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Christelle R.

Published on 28/07/2022 à 18h30 following a purchase from 17/07/2022

packaging badly damaged but product intact

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Marie Louise B.

Published on 23/07/2022 à 15h17 following a purchase from 12/07/2022

Delivery on time. Material is suitable

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