The online store EMGIDI is recognized for providing very good products that meet customer expectations, particularly noted for their effective heating masks. Many customers highlight the speed of delivery, with numerous mentions of orders arriving quickly and in excellent condition, ensuring a smooth shopping experience. The customer service is praised for being responsive and informative, with quick email responses and helpful explanations regarding product usage, which enhances user satisfaction.
The site offered two intermediaries for online payments. Fortunately, one of them was unable to handle a first visa! After a call, emgidi advised me to use the second and the situation was resolved. This made my purchase process a little longer, which is why I had to take off one star. That said, the support was very efficient and the delivery fast.
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Sandra L.
Rating: 4 out of 5
following a purchase from 17/03/2023
Very satisfied
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andré P.
Rating: 4 out of 5
following a purchase from 24/02/2023
compliant and interesting products not always easy to retrieve a wipe when you reach the bottom third of the container
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thierry B.
Rating: 4 out of 5
following a purchase from 15/02/2023
very fast product very good
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Nathalie B.
Rating: 2 out of 5
following a purchase from 14/02/2023
THE MASK MUST BE HEATED WITH MICRO-WONES. What if you don't have any?
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Response from EMGIDI
Hello, Please return the product to us and we will refund your money or offer you the USB44 mask, which does not require a microwave.
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Lucie F.
Rating: 4 out of 5
following a purchase from 11/02/2023
All right!
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Elisabeth M.
Rating: 2 out of 5
following a purchase from 06/02/2023
The site is good. However, I'm not entirely satisfied with the Chaumanne pack.
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Christine S.
Rating: 2 out of 5
following a purchase from 24/01/2023
Order partially delivered, no comment, no information on the balance to be delivered, it's a shame.
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Carlos A.
Rating: 4 out of 5
following a purchase from 30/01/2023
Satisfactory product. The price seems high.
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Catherine O.
Rating: 4 out of 5
following a purchase from 13/01/2023
excellent product, conforms to my order.
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Monique B.
Rating: 4 out of 5
following a purchase from 16/01/2023
fast shipping, excessive packaging for shipping as well as for the contents. Satisfactory products but expensive, I can no longer continue with these products regularly....
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SANDRINE B.
Rating: 2 out of 5
following a purchase from 12/01/2023
Package received quickly and conformed to my order. However, the mask was not clean (stain inside the mask).
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Patrick S.
Rating: 1 out of 5
following a purchase from 09/01/2023
Hello, I was able to try the closed chamber glasses when I placed an order, but the glasses are too small, I can't even fit them on my face, let alone the silicone ones. On top of that, the lenses were completely pointing downwards, I totally thought it was a joke, but unfortunately it's true.
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benedicte W.
Rating: 4 out of 5
following a purchase from 12/01/2023
I have yet to see the alleged benefits of this mask, which is very expensive, by the way.
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ELISABETH J.
Rating: 4 out of 5
following a purchase from 12/01/2023
Good product, exactly as described, fast delivery. Only one drawback: high price.
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Nathalie V.
Rating: 4 out of 5
following a purchase from 09/01/2023
A very effective heated mask that increases the effectiveness of the massage. The only downside is that a storage pouch would have been very useful.
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Michelle R.
Rating: 4 out of 5
following a purchase from 04/01/2023
Electrically connected heated mask, much more effective than the old ones because the heat is permanent. Quite expensive with an extension of the usb plug and an additional protection but good product.
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Yvette L.
Rating: 4 out of 5
following a purchase from 05/01/2023
Well-designed site with easy-to-find products.
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YVES B.
Rating: 4 out of 5
following a purchase from 04/01/2023
Parcel received quickly, as expected. However, one of the 4 products I had ordered was missing. After reporting it, I received the product within 2 days. This being the case, I trust this company.
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Sandrine V.
Rating: 4 out of 5
following a purchase from 28/12/2022
Fast delivery, compliant product.
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Marie D.
Rating: 4 out of 5
following a purchase from 20/12/2022
very good, fast service
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gerard J.
Rating: 4 out of 5
following a purchase from 02/12/2022
Ce.n Is not urgent treatments but correct delivery! The only thing is to know if C is effective! Thank you.
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Mahnaz R.
Rating: 4 out of 5
following a purchase from 20/12/2022
Very good, but I was contacted by e-mail and asked to pay €1.95 for postage, which I didn't do. Probably your site has been hacked?
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Patrick V.
Rating: 4 out of 5
following a purchase from 14/12/2022
well
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Pascale P.
Rating: 4 out of 5
following a purchase from 07/12/2022
There was an article missing that I was impatiently waiting for.
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Florence G.
Rating: 4 out of 5
following a purchase from 01/12/2022
quality products, but responsiveness is a little lost...
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Yolande F.
Rating: 4 out of 5
following a purchase from 26/11/2022
no first opinion but satisfied
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Christiane K.
Rating: 4 out of 5
following a purchase from 22/11/2022
Very good
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Franka H.
Rating: 4 out of 5
following a purchase from 09/11/2022
The site is well designed Order delivered quickly Product conforms to specifications
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Brigitte B.
Rating: 4 out of 5
following a purchase from 19/10/2022
I already gave my opinion yesterday
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Nicolas D.
Rating: 4 out of 5
following a purchase from 11/10/2022
Package well received and compliant
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Annie B.
Rating: 4 out of 5
following a purchase from 03/10/2022
Very practical timer, but it's a shame to have to stay plugged in during the session.
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André L.
Rating: 4 out of 5
following a purchase from 05/10/2022
Fast delivery, and the comfort of the mask is much appreciated.
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Josette W.
Rating: 4 out of 5
following a purchase from 22/09/2022
Effective heated eye mask. Very practical to use.
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Gisèle N.
Rating: 4 out of 5
following a purchase from 30/09/2022
it's really very, very good compared to the old system which was archaic (hot water and compress).
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Thierry B.
Rating: 4 out of 5
following a purchase from 30/09/2022
Fast delivery, the only problem is that the masks are fuller than before and less comfortable to wear.
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Dominique D.
Rating: 4 out of 5
following a purchase from 28/09/2022
Very good product Too bad the "glasses" are not symmetrical
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Pierrette D.
Rating: 4 out of 5
following a purchase from 19/09/2022
Very good reception of my order.
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RAYMOND C.
Rating: 4 out of 5
following a purchase from 13/09/2022
I'm very happy with the product and the speed of delivery, it's a shame I had to wait to get the specific transformer...
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Nathalie D.
Rating: 4 out of 5
following a purchase from 21/09/2022
Perfect but a bit expensive
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