The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.
There was a small problem with my delivery, but everything worked out fine. I've only tried my product once, as I'll be using it as a cure in a few days' time. I won't have a microwave, so this product will suit me perfectly.
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André P.
Rating: 4 out of 5
following a purchase from 31/05/2023
order conforms and delivery ok
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Annie ,.
Rating: 4 out of 5
following a purchase from 31/05/2023
No particular problems. Thank you.
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Nelly M.
Rating: 4 out of 5
following a purchase from 26/05/2023
It goes
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Guy B.
Rating: 4 out of 5
following a purchase from 10/05/2023
Ras
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Martine L.
Rating: 4 out of 5
following a purchase from 09/05/2023
Fast delivery. Serious website. Good products.
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Youcef B.
Rating: 4 out of 5
following a purchase from 27/04/2023
As ordered and on time; thank you.
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Marie C.
Rating: 4 out of 5
following a purchase from 25/04/2023
Fine
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Elena K.
Rating: 4 out of 5
following a purchase from 22/04/2023
fast delivery
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Valerie N.
Rating: 4 out of 5
following a purchase from 21/04/2023
par contre dommage que les notices de l'humidificateur pas en francais
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Arlette L.
Rating: 4 out of 5
following a purchase from 28/02/2023
Very satisfied
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Isabel C.
Rating: 4 out of 5
following a purchase from 22/03/2023
RAS, product conforms and fast delivery, I am delighted.
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Franck H.
Rating: 4 out of 5
following a purchase from 20/03/2023
The site offered two intermediaries for online payments. Fortunately, one of them was unable to handle a first visa! After a call, emgidi advised me to use the second and the situation was resolved. This made my purchase process a little longer, which is why I had to take off one star. That said, the support was very efficient and the delivery fast.
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Sandra L.
Rating: 4 out of 5
following a purchase from 17/03/2023
Very satisfied
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André P.
Rating: 4 out of 5
following a purchase from 24/02/2023
compliant and interesting products not always easy to retrieve a wipe when you reach the bottom third of the container
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Thierry B.
Rating: 4 out of 5
following a purchase from 15/02/2023
very fast product very good
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Nathalie B.
Rating: 2 out of 5
following a purchase from 14/02/2023
THE MASK MUST BE HEATED WITH MICRO-WONES. What if you don't have any?
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Response from EMGIDI
Hello, Please return the product to us and we will refund your money or offer you the USB44 mask, which does not require a microwave.
L
Lucie F.
Rating: 4 out of 5
following a purchase from 11/02/2023
All right!
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Elisabeth M.
Rating: 2 out of 5
following a purchase from 06/02/2023
The site is good. However, I'm not entirely satisfied with the Chaumanne pack.
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Christine S.
Rating: 2 out of 5
following a purchase from 24/01/2023
Order partially delivered, no comment, no information on the balance to be delivered, it's a shame.
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Carlos A.
Rating: 4 out of 5
following a purchase from 30/01/2023
Satisfactory product. The price seems high.
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Catherine O.
Rating: 4 out of 5
following a purchase from 13/01/2023
excellent product, conforms to my order.
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Monique B.
Rating: 4 out of 5
following a purchase from 16/01/2023
fast shipping, excessive packaging for shipping as well as for the contents. Satisfactory products but expensive, I can no longer continue with these products regularly....
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Sandrine B.
Rating: 2 out of 5
following a purchase from 12/01/2023
Package received quickly and conformed to my order. However, the mask was not clean (stain inside the mask).
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Patrick S.
Rating: 1 out of 5
following a purchase from 09/01/2023
Hello, I was able to try the closed chamber glasses when I placed an order, but the glasses are too small, I can't even fit them on my face, let alone the silicone ones. On top of that, the lenses were completely pointing downwards, I totally thought it was a joke, but unfortunately it's true.
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Benedicte W.
Rating: 4 out of 5
following a purchase from 12/01/2023
I have yet to see the alleged benefits of this mask, which is very expensive, by the way.
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Elisabeth J.
Rating: 4 out of 5
following a purchase from 12/01/2023
Good product, exactly as described, fast delivery. Only one drawback: high price.
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Nathalie V.
Rating: 4 out of 5
following a purchase from 09/01/2023
A very effective heated mask that increases the effectiveness of the massage. The only downside is that a storage pouch would have been very useful.
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Michelle R.
Rating: 4 out of 5
following a purchase from 04/01/2023
Electrically connected heated mask, much more effective than the old ones because the heat is permanent. Quite expensive with an extension of the usb plug and an additional protection but good product.
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Yvette L.
Rating: 4 out of 5
following a purchase from 05/01/2023
Well-designed site with easy-to-find products.
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Yves B.
Rating: 4 out of 5
following a purchase from 04/01/2023
Parcel received quickly, as expected. However, one of the 4 products I had ordered was missing. After reporting it, I received the product within 2 days. This being the case, I trust this company.
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Sandrine V.
Rating: 4 out of 5
following a purchase from 28/12/2022
Fast delivery, compliant product.
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Marie D.
Rating: 4 out of 5
following a purchase from 20/12/2022
very good, fast service
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Gerard J.
Rating: 4 out of 5
following a purchase from 02/12/2022
Ce.n Is not urgent treatments but correct delivery! The only thing is to know if C is effective! Thank you.
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Mahnaz R.
Rating: 4 out of 5
following a purchase from 20/12/2022
Very good, but I was contacted by e-mail and asked to pay €1.95 for postage, which I didn't do. Probably your site has been hacked?
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Patrick V.
Rating: 4 out of 5
following a purchase from 14/12/2022
well
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Pascale P.
Rating: 4 out of 5
following a purchase from 07/12/2022
There was an article missing that I was impatiently waiting for.
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Florence G.
Rating: 4 out of 5
following a purchase from 01/12/2022
quality products, but responsiveness is a little lost...
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Yolande F.
Rating: 4 out of 5
following a purchase from 26/11/2022
no first opinion but satisfied
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Christiane K.
Rating: 4 out of 5
following a purchase from 22/11/2022
Very good
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