English 
Français 
Español 
G
Rating: 5 out of 5
very satisfied with the device
Translated reviews
Customer reviews of EMGIDI
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 3 036 published reviews
Summary of reviews
The online store EMGIDI is recognized for providing very good products that meet customer expectations, particularly noted for their effective heating masks. Many customers highlight the speed of delivery, with numerous mentions of orders arriving quickly and in excellent condition, ensuring a smooth shopping experience. The customer service is praised for being responsive and informative, with quick email responses and helpful explanations regarding product usage, which enhances user satisfaction.
Reviews 1, 3, 4 and 5 stars
Reset filtersE
Rating: 5 out of 5
super relaxing mask! but my dry eyes don't really work for me! so I can't do anything except use drops, which don't relieve me either!
Translated reviews
M
Rating: 5 out of 5
Very good
Translated reviews
J
Rating: 5 out of 5
Nothing to say, it's perfect
Translated reviews
E
Rating: 5 out of 5
very informative and well done.
Translated reviews
M
Rating: 5 out of 5
Very good telephone reception, speed of execution and very good tracking of the parcel.
Translated reviews
C
Rating: 4 out of 5
Package received promptly
Translated reviews
C
Rating: 5 out of 5
A caring team ... Many thanks
Translated reviews
J
Rating: 5 out of 5
Very pleasant in the evening, to relax and my eyes feel more lubricated.
Translated reviews
V
Rating: 5 out of 5
CLEAR
Translated reviews
J
Rating: 5 out of 5
Super efficient and very pleasant
Translated reviews
M
Rating: 5 out of 5
Excellent products Fast delivery Very satisfied
Translated reviews
I
Rating: 5 out of 5
Punctual and quality purchase
Translated reviews
A
Rating: 5 out of 5
A mask that certainly provides comfort. The even heat for 12 minutes is very pleasant and easy to bear. I recommend
Translated reviews
C
Rating: 5 out of 5
.
Translated reviews
G
Rating: 1 out of 5
Good quality
Translated reviews
F
Rating: 5 out of 5
Top delivery drivers!
Translated reviews
N
Rating: 1 out of 5
Despite the positive reviews, which I don't share, I'm very disappointed with the product. The mask is hard to bear, the foam is too high and itchy. No sign of moisture to moisturize the eye. Too bad I believed in it
Translated reviews
C
Rating: 5 out of 5
Perfect
Translated reviews
M
Rating: 5 out of 5
Fine
Translated reviews
G
Rating: 5 out of 5
Very good mask. Easier to use than the heated Bruder. It doesn't burn the eyelids and the temperature is just right. However, it does not heal dry eyes and the function of the Meibomus glands, which is a pity. I highly recommend it.
Translated reviews
Response from EMGIDI
Eyelid care can help relieve dry eye symptoms by improving the function of the meibomian glands. You'll need to maintain the function of these glands over the long term, as you would with oral hygiene or physical activity. So don't stop eyelid care altogether, and keep up the pace that suits you.
M
Rating: 5 out of 5
Highly effective
Translated reviews
D
Rating: 5 out of 5
Sent very quickly. Good customer contact. Good quality
Translated reviews
C
Rating: 5 out of 5
Product corresponds to the description, therefore to my expectations, I am satisfied.
Translated reviews
I
Rating: 5 out of 5
Responds well to the needs of dry eyes as an accompaniment to skin care.
Translated reviews
V
Rating: 4 out of 5
No risk of burning, ideal temperatures. I think the mask should adapt slightly more to the shape of the nose (flexibility).
Translated reviews
C
Rating: 5 out of 5
very well
Translated reviews
I
Rating: 5 out of 5
Perfect
Translated reviews
P
Rating: 4 out of 5
Meets my expectations.
Translated reviews
C
Rating: 5 out of 5
Moisturizing mask well received and seems effective
Translated reviews
C
Rating: 5 out of 5
A week's wait but there was quite a bit of disruption I think😂
Translated reviews
O
Rating: 5 out of 5
I am very satisfied with my mask and the follow-up service.
Translated reviews
S
Rating: 5 out of 5
Very satisfied
Translated reviews
B
Rating: 5 out of 5
Very good products. Easy to use.
Translated reviews
M
Rating: 5 out of 5
Very good except for the storage case, which is really impractical!
Translated reviews
J
Rating: 5 out of 5
I bought a heating mask, it's very easy to use and I'm very satisfied with it.
Translated reviews
P
Rating: 5 out of 5
Very good
Translated reviews
Response from EMGIDI
Thank you for your positive feedback, it encourages us to continue offering you the best possible service. See you soon on EMGIDI!
F
Rating: 4 out of 5
Difficult to fit the blue protective cover
Translated reviews
M
Rating: 5 out of 5
Everything was well done and excellent contacts concerning the follow-up of the order.
Translated reviews
Response from EMGIDI
Thank you very much Marie-Ange for your positive feedback on our EMGIDI website! We are delighted to see that everything went smoothly and that our teams were able to provide you with complete satisfaction. We attach great importance to the follow-up of our orders, so we're pleased to see that our efforts have been appreciated. We look forward to seeing you soon on our site. Thank you again for your trust and loyalty. We hope to see you soon!
L
Rating: 5 out of 5
Fast delivery and good product
Translated reviews
Response from EMGIDI
Thank you for your positive review of our EMGIDI website! We are delighted that you appreciated our fast delivery and the quality of our products. We do our utmost to satisfy our customers. We look forward to seeing you again on our site!