Customer reviews of EMGIDI

9,6 /10

Based on 3 035 published reviews

5 2 646 87% 4 284 9% 3 59 2% 2 21 1% 1 25 1%

Summary of reviews

The online store EMGIDI is recognized for providing very good products that meet customer expectations, particularly noted for their effective heating masks. Many customers highlight the speed of delivery, with numerous mentions of orders arriving quickly and in excellent condition, ensuring a smooth shopping experience. The customer service is praised for being responsive and informative, with quick email responses and helpful explanations regarding product usage, which enhances user satisfaction.

Reviews 1, 3, 4 and 5 stars

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Patricia B.

Published on 15/01/2024 à 17h12 following a purchase from 04/01/2024

Very good

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Jean paul M.

Published on 15/01/2024 à 13h59 following a purchase from 03/01/2024

shipment made on time and compliant...perfect

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Sabrina B.

Published on 15/01/2024 à 11h57 following a purchase from 04/01/2024

Ras

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Christel L.

Published on 14/01/2024 à 20h04 following a purchase from 01/01/2024

Compliant

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joelle J.

Published on 14/01/2024 à 12h55 following a purchase from 02/01/2024

Impeccable ras

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Michaël G.

Published on 14/01/2024 à 12h18 following a purchase from 01/01/2024

Very satisfied

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Sylviane M.

Published on 13/01/2024 à 16h14 following a purchase from 30/12/2023

Fine

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Vincent C.

Published on 13/01/2024 à 12h14 following a purchase from 01/01/2024

Very fast shipping, great!

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Marie M.

Published on 12/01/2024 à 12h36 following a purchase from 29/12/2023

Perfect device for now, to be seen in use.

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Sabrina B.

Published on 08/01/2024 à 08h49 following a purchase from 27/12/2023

As always, everything was perfect: fast order processing and delivery, even though we were in the middle of the Christmas season, and the products were in perfect condition.

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Response from EMGIDI Published on 04/02/2024

Thank you very much for your positive comment, Sabrina. We are delighted that you are happy with our service and products. We always do our best to ensure prompt order processing and efficient delivery, even during busy periods like Christmas. Thank you again for your trust and loyalty to EMGIDI."

Suzanne L.

Published on 07/01/2024 à 13h35 following a purchase from 27/12/2023

purchase too recent to have a result, on the other hand the eye massage tutorials are very good and there is an immediate result.

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Olga R.

Published on 07/01/2024 à 13h17 following a purchase from 27/12/2023

Satisfied with my purchase, which I received very quickly; the problem is that the relay point is quite far from my home; I would have liked to have the choice of many relay points around me; the product I bought seems very good, but I haven't yet had enough time to judge its benefits. I'll gladly come back to this site.

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Mirella M.

Published on 07/01/2024 à 12h22 following a purchase from 26/12/2023

Meets my expectations

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Anne V.

Published on 06/01/2024 à 11h57 following a purchase from 26/12/2023

Excellent products, fast delivery

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Véronique R.

Published on 05/01/2024 à 12h27 following a purchase from 23/12/2023

Delivery on time - well packaged

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sylvain S.

Published on 05/01/2024 à 09h42 following a purchase from 18/12/2023

Very good

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Jean Michel C.

Published on 02/01/2024 à 08h31 following a purchase from 19/12/2023

Fast and correct delivery. Thank you very much.

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Carole T.

Published on 01/01/2024 à 12h18 following a purchase from 29/08/2023

Very good

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Carole O.

Published on 01/01/2024 à 12h17 following a purchase from 22/12/2023

Simple ordering. Fast delivery. Easy-to-use and effective product.

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Aude P.

Published on 31/12/2023 à 13h49 following a purchase from 17/12/2023

Everything went well and is in order.

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fabrice C.

Published on 31/12/2023 à 11h45 following a purchase from 20/12/2023

Impeccable, parcel well received, serious company.

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Response from EMGIDI Published on 04/02/2024

Hello Fabrice, thank you for your positive feedback on our EMGIDI website. We are delighted that you received your parcel in good condition and that you were satisfied with our services. We do our utmost to be a serious and reliable company for our customers. Thank you again for your 4/5 rating and your confidence in our company. See you soon on EMGIDI!

Rachel D.

Published on 30/12/2023 à 14h21 following a purchase from 19/12/2023

Perfect

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Sylvie L.

Published on 30/12/2023 à 11h44 following a purchase from 19/12/2023

RAS compliant product.

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Valérie F.

Published on 30/12/2023 à 11h36 following a purchase from 20/12/2023

Very good

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Corinne D.

Published on 29/12/2023 à 16h51 following a purchase from 15/12/2023

Serious company

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Response from EMGIDI Published on 04/02/2024

Thank you very much for your feedback about our company. We are delighted that you have appreciated our services and our reliability. We will continue to do our best to satisfy our customers.

Francois Xavier M.

Published on 29/12/2023 à 14h13 following a purchase from 18/12/2023

When you don't have a microwave, it's difficult to use the device. I'm going to buy one and then we'll be able to use the mask to the full.

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Guillemette M.

Published on 29/12/2023 à 11h59 following a purchase from 18/12/2023

All went well

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Martine A.

Published on 29/12/2023 à 11h53 following a purchase from 18/12/2023

Perfect

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Stéphanie H.

Published on 29/12/2023 à 11h09 following a purchase from 17/12/2023

I bought this mask on the advice of my ophthalmologist. Fast delivery. However, I would have liked to know that the use of the mask was limited in time (750 times). This means that if I use the mask twice a day, it will only last me 375 days. Not a very obvious first use. At the same time, I also bought the extension cord and an extra protection. As for the protection, as it's made of fabric, it goes down. As for the connection, I'll have to buy a rechargeable battery (5V) as mine is insufficient. For the moment, it's not very practical as I plug the mask into my computer. Over time, I'll have to see whether this form of use will benefit me, as I'm going to have a treatment with devices at my ophthalmologist's. On the positive side, as the heat rises to 44°, there's no risk of burns like with a microwave-heated mask. If the heat is unbearable, you can turn it down to either 41° or 39° (button). When starting up the mask, put it on immediately after fitting.

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SUZANNE M.

Published on 29/12/2023 à 09h02 following a purchase from 14/12/2023

order received on time

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Gilles C.

Published on 28/12/2023 à 21h49 following a purchase from 15/12/2023

Very efficient

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BONY C.

Published on 28/12/2023 à 19h14 following a purchase from 15/12/2023

Ras. Fast delivery, I recommend.

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Dominique B.

Published on 26/12/2023 à 07h32 following a purchase from 13/12/2023

Blepharitis treatment is demanding and time-consuming, but EMGIDI's professional equipment is very easy to use.

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Response from EMGIDI Published on 04/02/2024

Thank you for your positive review of our EMGIDI website. We are pleased that you appreciated our professional equipment for the treatment of blepharitis. We realize that care for this condition can be burdensome, but we strive to make the process as easy as possible for our customers. Thank you for trusting us with your eye care needs.

Claude G.

Published on 25/12/2023 à 09h14 following a purchase from 08/12/2023

Easy to adapt.USB 50 heated eye mask (blue diode) (10 minutes). enables eyelid care and, above all, the evacuation of the lipid film and, ultimately, the unblocking of tear ducts.

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Jocelyne J.

Published on 24/12/2023 à 12h16 following a purchase from 12/12/2023

I am delighted with my purchase and recommend this mask.

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Aurélie V.

Published on 23/12/2023 à 17h35 following a purchase from 13/12/2023

Practical, comfortable.

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MICHELE P.

Published on 23/12/2023 à 12h08 following a purchase from 11/12/2023

Very good products

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Marie Louise D.

Published on 23/12/2023 à 12h04 following a purchase from 12/12/2023

very conclusive first applications

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Response from EMGIDI Published on 04/02/2024

Thank you very much for your confidence, we are delighted to know that you are satisfied with our services. Please do not hesitate to contact us should you require any further information. Sincerely, the EMGIDI team.

Pierre C.

Published on 22/12/2023 à 20h02 following a purchase from 04/12/2023

Product delivered as agreed and well packaged. Now I have to use it

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Bernard L.

Published on 21/12/2023 à 22h13 following a purchase from 04/12/2023

Very good, a problem on the cable was quickly solved, the mask seems effective (15 minutes at 45degres morning and evening) to be confirmed in the duration

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