Customer reviews of EMGIDI

9,6 /10

Based on 3 116 published reviews

5 2 713 87% 4 291 9% 3 61 2% 2 22 1% 1 29 1%

Summary of reviews

The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.

Reviews 1, 3 and 4 stars

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Gisèle N.

Published on 11/10/2022 à 15h56 following a purchase from 30/09/2022

it's really very, very good compared to the old system which was archaic (hot water and compress).

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Thierry B.

Published on 11/10/2022 à 12h55 following a purchase from 30/09/2022

Fast delivery, the only problem is that the masks are fuller than before and less comfortable to wear.

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Dominique D.

Published on 09/10/2022 à 17h48 following a purchase from 28/09/2022

Very good product Too bad the "glasses" are not symmetrical

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Pierrette D.

Published on 05/10/2022 à 07h08 following a purchase from 19/09/2022

Very good reception of my order.

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Raymond C.

Published on 03/10/2022 à 18h02 following a purchase from 13/09/2022

I'm very happy with the product and the speed of delivery, it's a shame I had to wait to get the specific transformer...

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Nathalie D.

Published on 02/10/2022 à 11h48 following a purchase from 21/09/2022

Perfect but a bit expensive

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Marie-France F.

Published on 01/10/2022 à 05h47 following a purchase from 20/09/2022

Comfortable and relaxing

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Philippe R.

Published on 29/09/2022 à 07h53 following a purchase from 15/09/2022

contact with the person EMGIDI perfect thank you for the info of use cordially

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Francine B.

Published on 29/09/2022 à 06h29 following a purchase from 12/09/2022

Easy-to-use equipment for the elderly, with the lowest heat intensity tolerated best.

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Pauline P.

Published on 26/09/2022 à 15h27 following a purchase from 16/09/2022

I find the mask takes a very long time to heat up, I can't set it to medium temperature.

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Geneviève B.

Published on 26/09/2022 à 13h02 following a purchase from 16/09/2022

fast shipping fast receipt Perfect

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Raymond V.

Published on 23/09/2022 à 09h45 following a purchase from 10/09/2022

very good, except that they don't know what an ARC (acknowledgement of receipt of order) is.

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Lydie C.

Published on 22/09/2022 à 14h27 following a purchase from 11/09/2022

It's the first time I didn't know it existed, I'm glad.

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Bénédicte M.

Published on 13/09/2022 à 11h47 following a purchase from 02/09/2022

Easy to use

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André P.

Published on 09/09/2022 à 15h45 following a purchase from 27/08/2022

delivery ok and products conform very useful tutorials

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Isabelle M.

Published on 28/08/2022 à 17h24 following a purchase from 17/08/2022

I haven't had enough time to evaluate the products yet, but the heated mask brings comfort and the SLEEP goggles haven't yielded much in the way of results yet.

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Joseph B.

Published on 24/08/2022 à 20h22 following a purchase from 07/08/2022

Good evening, The parcel arrived at my address even though the order form mentioned my father's address. Disappointed by this lack of professionalism. Yours faithfully V. HERTIENNE

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Michelle F.

Published on 18/08/2022 à 14h49 following a purchase from 02/08/2022

First use of my mask, short. Long delay (6 days) between order and shipment.

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Aurelia F.

Published on 12/08/2022 à 06h31 following a purchase from 31/07/2022

Pleasant site, quick and easy ordering, but high prices.

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Christelle R.

Published on 28/07/2022 à 18h30 following a purchase from 17/07/2022

packaging badly damaged but product intact

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Marie Louise B.

Published on 23/07/2022 à 15h17 following a purchase from 12/07/2022

Delivery on time. Material is suitable

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Aloyse B.

Published on 23/07/2022 à 08h44 following a purchase from 05/07/2022

Very satisfied with the equipment, works very well.

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André P.

Published on 07/07/2022 à 11h45 following a purchase from 24/06/2022

good products and delivery ok

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Daniele C.

Published on 24/06/2022 à 14h37 following a purchase from 12/06/2022

complete order received promptly

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Eliane G.

Published on 14/06/2022 à 17h52 following a purchase from 02/06/2022

very good quality

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Denise P.

Published on 13/06/2022 à 12h21 following a purchase from 02/06/2022

I would like to know the exact composition of the product. What is mentioned on the jar is written in too small characters for my 79 year old eyes!!!!

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Response from EMGIDI Published on 17/06/2022

Hello,
We have added the composition to the site so that you can read it without any problem.
Best regards
EMGIDI

Nathalie F.

Published on 13/06/2022 à 10h47 following a purchase from 03/06/2022

Fast, efficient service

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Charlotte V.

Published on 13/06/2022 à 09h23 following a purchase from 30/05/2022

Good product and fast delivery

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Christiane H.

Published on 09/06/2022 à 13h22 following a purchase from 27/05/2022

Fast shipping Product corresponds to the indicated reference.

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Danielle L.

Published on 20/04/2022 à 07h13 following a purchase from 30/03/2022

very attentive a little more vigilant on the controls

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Maryline M.

Published on 02/04/2022 à 06h16 following a purchase from 22/03/2022

Good products, fast delivery, responsive after-sales service. Too bad the shipping costs are so high for Belgium (30€) , Plan mondial relay to allow small purchases ?

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Jean Pierre L.

Published on 26/03/2022 à 10h14 following a purchase from 15/03/2022

I recommend this product.

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Francis W.

Published on 10/03/2022 à 20h11 following a purchase from 27/02/2022

It's a pity that the delivery costs are so high and that we don't have the choice of a cheaper formula. Otherwise, the order is top notch but makes you think about ordering a small delivery.

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Herpet P.

Published on 24/02/2022 à 14h04 following a purchase from 11/02/2022

The heat seems soothing

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Marie-Line R.

Published on 18/02/2022 à 14h01 following a purchase from 07/02/2022

Hello, I am satisfied with EMGIDI products. The only problem I had was that although I had a customer account with them, I couldn't access their site, so I had to create an account for my husband to be able to order. I didn't get any response to my questions sent by email.

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Michel B.

Published on 26/01/2022 à 15h54 following a purchase from 30/11/2021

Very useful, and quite practical to use, but in the long run it comes at a cost.

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Isabelle G.

Published on 21/01/2022 à 19h56 following a purchase from 10/01/2022

The price is very high.

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Jean-Michel B.

Published on 07/01/2022 à 16h12 following a purchase from 24/12/2021

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Bernard S.

Published on 12/12/2021 à 10h54 following a purchase from 01/12/2021

Order received compliant but no email or SMS confirmation for this one.

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Philippe H.

Published on 04/12/2021 à 09h20 following a purchase from 23/11/2021

This mask seems to cool much faster than expected. Wet heat perception is also not very evident. Finally, it would be nice to have a case "as standard" for storing the mask.

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