Customer reviews of EMGIDI

9,6 /10

Based on 3 116 published reviews

5 2 713 87% 4 291 9% 3 61 2% 2 22 1% 1 29 1%

Summary of reviews

The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.

Reviews 2, 3, 4 and 5 stars

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Michel C.

Published on 17/10/2023 à 11h20 following a purchase from 05/10/2023

Product delivered on time, satisfactory: to be seen in terms of efficiency in the medium to long term.

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Antoinette C.

Published on 16/10/2023 à 10h39 following a purchase from 05/10/2023

The mask is fine, but the cleansing discs are too greasy (I-lid'N lash) and you have to wipe your eyelids with a Kleenex afterwards, which isn't very practical! I regret buying the cleansing discs.

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Response from EMGIDI Published on 17/10/2023

Don't wipe off the hyaluronic acid; on the contrary, let it be fully absorbed by your skin for maximum moisturizing effect.
the hyaluronic acid in these wipes is medical-grade, which can make a difference compared with less moisturizing cosmetic hyaluronic acids.

Marie Q.

Published on 16/10/2023 à 09h18 following a purchase from 04/10/2023

Congratulations on your patient advice and the speedy processing of your shipment.

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Geneviève G.

Published on 16/10/2023 à 08h14 following a purchase from 04/10/2023

fast delivery the product corresponds to my expectations

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Jean-Marie A.

Published on 16/10/2023 à 06h04 following a purchase from 05/10/2023

satisfied for now

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Emmanuelle R.

Published on 15/10/2023 à 12h45 following a purchase from 04/10/2023

Everything went very smoothly. Fast delivery

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Jacqueline P.

Published on 14/10/2023 à 19h07 following a purchase from 03/10/2023

As described, easy to use and efficient

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Olivier L.

Published on 14/10/2023 à 11h02 following a purchase from 04/10/2023

☆☆☆☆☆

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Jacques E.

Published on 14/10/2023 à 10h57 following a purchase from 03/10/2023

Very good site fast efficient

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Bernadette G.

Published on 13/10/2023 à 15h30 following a purchase from 01/10/2023

The shipment is announced by the post office and is delivered to a relay point without any tracking.!14 euros in shipping costs to still have to pick it up 🙃The cables are very bulky and the velcro catches the hair. The piece of canvas "rolls" and is too wide and the mask could be wider and better encompass the eyes...

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Annie ,.

Published on 13/10/2023 à 13h01 following a purchase from 25/09/2023

Satisfied. No problems. Thank you .

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Dominik G.

Published on 13/10/2023 à 12h32 following a purchase from 02/10/2023

Fast delivery

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Françoise P.

Published on 13/10/2023 à 11h16 following a purchase from 03/10/2023

good product, fast delivery.

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Brigitte C.

Published on 12/10/2023 à 13h57 following a purchase from 01/10/2023

Delivered on time. Product conforms

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Sophie C.

Published on 11/10/2023 à 08h41 following a purchase from 22/09/2023

The product lives up to my expectations, but the instructions, which advise you to wait until the mask has warmed up before using it, seem to me to be wrong, as the device cools immediately once it has not been powered. I think that for effective use, it should be worn while it is warming up, what do you think?

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Response from EMGIDI Published on 11/10/2023

Hello,
the mask must remain plugged in to operate. It does not contain a battery and is therefore not autonomous.
We advise you to wait a few minutes (2 or 3) before putting it on your eyelids to allow it to warm up.
Best regards.

Karim B.

Published on 10/10/2023 à 10h39 following a purchase from 24/09/2023

Fast delivery. Product conforms.

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Armelle G.

Published on 09/10/2023 à 13h41 following a purchase from 28/09/2023

On-time delivery Compliant products.

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Martine B.

Published on 09/10/2023 à 13h34 following a purchase from 28/09/2023

Very good contact mask very comfortable and that relieves me Cordialement

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Karine H.

Published on 09/10/2023 à 11h42 following a purchase from 28/09/2023

Perfect

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Annie G.

Published on 09/10/2023 à 11h11 following a purchase from 22/09/2023

fast, easy delivery

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Marie-Clémence L.

Published on 08/10/2023 à 16h43 following a purchase from 27/09/2023

Very happy with the shipment and the items ordered.

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Richard D.

Published on 07/10/2023 à 14h36 following a purchase from 21/09/2023

Efficiency / speed. Thank you

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Marc-Antoine B.

Published on 07/10/2023 à 11h44 following a purchase from 26/09/2023

Very, very serious customer care. It's a real pleasure. Bravo :-)

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Veronique D.

Published on 06/10/2023 à 16h48 following a purchase from 24/09/2023

I've never had any problems with this company. Very fast delivery.

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Yves P.

Published on 06/10/2023 à 16h37 following a purchase from 25/09/2023

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Christine B.

Published on 06/10/2023 à 12h12 following a purchase from 25/09/2023

I am very satisfied with my order! But what surprised me the most was the follow-up after ordering! Great benefits thanks to your products, to combat this dry eye! Thank you so much! I'll be recommending you!

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André X.

Published on 06/10/2023 à 10h43 following a purchase from 26/09/2023

Very good

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Le Beuze P.

Published on 05/10/2023 à 17h20 following a purchase from 22/09/2023

Very fast

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Alain M.

Published on 05/10/2023 à 15h57 following a purchase from 21/09/2023

Top delivery time and product too

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Pascale V.

Published on 05/10/2023 à 14h48 following a purchase from 22/09/2023

Fast delivery and exactly what I ordered. Thank you very much.

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Jean-Yves R.

Published on 05/10/2023 à 13h53 following a purchase from 23/09/2023

Very satisfied with my order article and delivery time respected

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Georges B.

Published on 05/10/2023 à 12h02 following a purchase from 22/09/2023

good. I even requested the invoice by e-mail a few days after receipt and I received it.

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Laurence L.

Published on 05/10/2023 à 10h58 following a purchase from 23/09/2023

perfect

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Alain R.

Published on 05/10/2023 à 10h49 following a purchase from 19/09/2023

Very great, very respectful...

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Martine M.

Published on 05/10/2023 à 10h37 following a purchase from 22/09/2023

I'm satisfied with the result, but I put the mask on for 15 minutes morning and evening. The comfort of the eyes is real. Very effective

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Françoise D.

Published on 05/10/2023 à 05h44 following a purchase from 20/09/2023

I am completely satisfied with the product which corresponds to my request.

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Annie C.

Published on 03/10/2023 à 19h44 following a purchase from 22/09/2023

Satisfy

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Georges B.

Published on 02/10/2023 à 08h31 following a purchase from 20/09/2023

fast shipment. product as described. easy and pleasant to use.

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Annie V.

Published on 30/09/2023 à 17h31 following a purchase from 18/09/2023

Found the product well on the site. Fast ordering and secure payment

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Gwénola B.

Published on 30/09/2023 à 08h02 following a purchase from 17/09/2023

Very good order tracking

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