English 
Français 
Español 
J
Rating: 4 out of 5
Difficult to reach you, then everything went very well
Translated reviews
Customer reviews of EMGIDI
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 3 035 published reviews
Summary of reviews
The online store EMGIDI is recognized for providing very good products that meet customer expectations, particularly noted for their effective heating masks. Many customers highlight the speed of delivery, with numerous mentions of orders arriving quickly and in excellent condition, ensuring a smooth shopping experience. The customer service is praised for being responsive and informative, with quick email responses and helpful explanations regarding product usage, which enhances user satisfaction.
Reviews 2, 3 and 4 stars
Reset filtersM
Rating: 2 out of 5
THE BEEP FOR BLINKING IS NON-EXISTENT ONLY THE ONE FROM THE SESSION PROGRAM WORKS
Translated reviews
M
Rating: 4 out of 5
Good but expensive!
Translated reviews
G
Rating: 3 out of 5
No problem!
Translated reviews
V
Rating: 4 out of 5
This corresponds to what my doctor advised me.
Translated reviews
B
Rating: 4 out of 5
I find the prices very high for the products themselves, but for now they are of good quality and effective.
Translated reviews
A
Rating: 4 out of 5
Works as expected. However, it is too early to see an improvement in my symptoms.
Translated reviews
M
Rating: 3 out of 5
It's a shame the power cable is too short.
Translated reviews
S
Rating: 3 out of 5
Not bad but could be more effective.
Translated reviews
P
Rating: 4 out of 5
Order arrived within the announced deadlines. Ordered items present. Nothing to report.
Translated reviews
G
Rating: 4 out of 5
The site is well designed.
Translated reviews
P
Rating: 3 out of 5
The site is fine, no problem
Translated reviews
S
Rating: 4 out of 5
Hello, I have received the requested package but in fact it is the same mask that I already had in transparent silicone while I thought I was buying a new model.
Translated reviews
H
Rating: 4 out of 5
Heating mask for the eyes CHAUCLINE USB44: this mask is very simple to use, lightweight, compact, easy to store in its case, it fulfills its function with three temperature options. Too bad the plug is not included in the pack and the manual is poorly translated.
Translated reviews
N
Rating: 4 out of 5
Satisfied, but the button with the temperatures is positioned too far from the mask, which forces one to contort to reach it.
Translated reviews
M
Rating: 4 out of 5
Hoping it will improve
Translated reviews
V
Rating: 4 out of 5
The mask works very well and the usage tips on the site are interesting
Translated reviews
B
Rating: 3 out of 5
Speed between order and delivery...
Translated reviews
C
Rating: 4 out of 5
Mask to heat the eyelids bought to stimulate glands because eyes are too dry. Comfortable to wear, except for the hard piece of metal on the nose: for my part, I made an incision in the fabric of the mask and removed it.
Translated reviews
R
Rating: 4 out of 5
Fast and careful shipping Product conforms
Translated reviews
A
Rating: 3 out of 5
The mask heats very little
Translated reviews
C
Rating: 2 out of 5
The emitted heat is far from uniform.
Translated reviews
G
Rating: 3 out of 5
I have difficulty feeling the heat of the mask on my eyes. However, my daughter seems to appreciate it, so I will keep it for her. But I hesitate to get another one for myself.
Translated reviews
M
Rating: 4 out of 5
The 48-hour delivery time was not respected. The package took 7 days to arrive.
Translated reviews
G
Rating: 2 out of 5
Received article (basic TE mask) but the two foam pads were detached on the top, a visible line of glue. After strong pressure, they seem to be glued properly, but I can't say if the mask will last over time. It remains effective for incomplete eye closure at night (I had already taken this mask last year but this one had not been waterproof for a few months, the pads having detached just after several months of use)
Translated reviews
N
Rating: 3 out of 5
I don't really see any effect of humidity on my eyes nor any improvement in my dry eye condition.
Translated reviews
M
Rating: 4 out of 5
Nothing to report
Translated reviews
C
Rating: 4 out of 5
I put wet pads under the mask. I find the heat too dry!
Translated reviews
S
Rating: 3 out of 5
The product I commented on does not suit me at all. These are eye protections for the night, way too big, "heavy" with a foam that itches me, impossible to sleep with (almost €52 with VAT and shipping costs). Packed hermetically and hygienically, I did not allow myself to request a return and thus a refund.
Translated reviews
N
Rating: 4 out of 5
I just received my package which had been delivered to a relay that closed the next day…
Translated reviews
M
Rating: 4 out of 5
I ordered a night mask that suits me perfectly. The delivery was fast. Emgidi is a company that offers quality products, but unfortunately the items offered are becoming more and more expensive.
Translated reviews
C
Rating: 4 out of 5
Fast delivery, product meets expectations
Translated reviews
D
Rating: 3 out of 5
Delivery ok. As for the effectiveness of the mask over time, I cannot comment because I just received it
Translated reviews
R
Rating: 4 out of 5
A bit cumbersome device
Translated reviews
C
Rating: 3 out of 5
Several purchases: 1. the USB heating mask = good currently 2. the rechargeable USB humidifier is of poor quality. The "mist" condenses on the top base and clogs the nozzle. As a result, the device gets stuck and stops working. Very disappointing and unusable.
Translated reviews
C
Rating: 4 out of 5
Everything is ok
Translated reviews
E
Rating: 4 out of 5
Product compliant
Translated reviews
F
Rating: 3 out of 5
Listening to the customer
Translated reviews
M
Rating: 2 out of 5
Finally, I find that it's expensive for a product that warms my eyes moderately. The nose stop doesn't fall as it should, so the mask doesn't position itself correctly, which means I hardly get any heat on my eyes and around them. I am really disappointed with my purchase, especially at that price. Moreover, it seems limited in the number of uses, which disappoints me even more. I won't advertise it. So it stays in its box; it's a useless purchase for me given its high purchase price. If you have a solution for me or feedback.
Translated reviews
B
Rating: 4 out of 5
Relief at the eyelids
Translated reviews