Customer reviews of EMGIDI

9,6 /10

Based on 3 116 published reviews

5 2 713 87% 4 291 9% 3 61 2% 2 22 1% 1 29 1%

Summary of reviews

The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.

Reviews 2, 3 and 4 stars

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Annie V.

Published on 06/11/2023 à 11h48 following a purchase from 26/10/2023

Corresponds to the desired product Quick delivery

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Claudine D.

Published on 03/11/2023 à 16h37 following a purchase from 23/10/2023

Effective products. A little allergic to the installation, but I eventually got over it.

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Marianne L.

Published on 28/10/2023 à 11h29 following a purchase from 18/10/2023

Perfect

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Martine L.

Published on 23/10/2023 à 13h00 following a purchase from 05/10/2023

satisfied with this purchase,

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Patricia B.

Published on 22/10/2023 à 19h09 following a purchase from 12/10/2023

I regret that the instructions for use are not more detailed, as regards the benefits of the mask on the ocular pathologies for which it is recommended.

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Antoinette C.

Published on 16/10/2023 à 10h39 following a purchase from 05/10/2023

The mask is fine, but the cleansing discs are too greasy (I-lid'N lash) and you have to wipe your eyelids with a Kleenex afterwards, which isn't very practical! I regret buying the cleansing discs.

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Response from EMGIDI Published on 17/10/2023

Don't wipe off the hyaluronic acid; on the contrary, let it be fully absorbed by your skin for maximum moisturizing effect.
the hyaluronic acid in these wipes is medical-grade, which can make a difference compared with less moisturizing cosmetic hyaluronic acids.

Bernadette G.

Published on 13/10/2023 à 15h30 following a purchase from 01/10/2023

The shipment is announced by the post office and is delivered to a relay point without any tracking.!14 euros in shipping costs to still have to pick it up 🙃The cables are very bulky and the velcro catches the hair. The piece of canvas "rolls" and is too wide and the mask could be wider and better encompass the eyes...

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Armelle G.

Published on 09/10/2023 à 13h41 following a purchase from 28/09/2023

On-time delivery Compliant products.

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Valerie E.

Published on 28/09/2023 à 19h42 following a purchase from 15/09/2023

The mask is too wide and hurts the nose without being pressed against the lower part of the eyes.

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Laetitia M.

Published on 28/09/2023 à 11h37 following a purchase from 17/09/2023

nothing to say about the service, but disappointed by the mask.

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Lena L.

Published on 24/09/2023 à 12h49 following a purchase from 13/09/2023

so far so good

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Igor O.

Published on 18/09/2023 à 16h40 following a purchase from 08/09/2023

Very satisfied with the device, the order and delivery follow-up. The only downside was that the delivery driver didn't bother to get to the delivery address, which was accessible, so I had to spend an hour working unnecessarily. For your part, very good

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Brigitte L.

Published on 28/08/2023 à 14h21 following a purchase from 18/08/2023

Very good

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Andree-Anne K.

Published on 12/08/2023 à 17h33 following a purchase from 01/08/2023

Speed, efficiency, very good follow-up. Product conforms to description on site. Thank you

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Jocelyne L.

Published on 08/08/2023 à 15h05 following a purchase from 27/07/2023

NOT USED YET BECAUSE I'M ON HOLIDAY BUT I did receive it except that I ordered and paid for two pads inside and only received one. Please send me the second one. GREETINGS;

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Bernadette G.

Published on 03/08/2023 à 17h35 following a purchase from 23/07/2023

Very functional and efficient heating. But the attachment and position of the wipe is a little tricky. But still very practical for treating blepharitis. I recommend this product

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Michel S.

Published on 03/08/2023 à 11h57 following a purchase from 21/07/2023

suitable

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Paola T.

Published on 01/08/2023 à 07h18 following a purchase from 19/07/2023

Expensive product but meets expectations.

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Jean Pierre D.

Published on 20/06/2023 à 15h12 following a purchase from 09/06/2023

Order received on time with perfect packaging

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Liliane D.

Published on 11/06/2023 à 19h22 following a purchase from 22/05/2023

There was a small problem with my delivery, but everything worked out fine. I've only tried my product once, as I'll be using it as a cure in a few days' time. I won't have a microwave, so this product will suit me perfectly.

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André P.

Published on 11/06/2023 à 16h30 following a purchase from 31/05/2023

order conforms and delivery ok

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Annie ,.

Published on 11/06/2023 à 12h34 following a purchase from 31/05/2023

No particular problems. Thank you.

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Nelly M.

Published on 09/06/2023 à 11h49 following a purchase from 26/05/2023

It goes

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Guy B.

Published on 21/05/2023 à 11h21 following a purchase from 10/05/2023

Ras

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Martine L.

Published on 20/05/2023 à 12h19 following a purchase from 09/05/2023

Fast delivery. Serious website. Good products.

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Youcef B.

Published on 09/05/2023 à 07h43 following a purchase from 27/04/2023

As ordered and on time; thank you.

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Marie C.

Published on 05/05/2023 à 10h43 following a purchase from 25/04/2023

Fine

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Elena K.

Published on 04/05/2023 à 14h33 following a purchase from 22/04/2023

fast delivery

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Valerie N.

Published on 02/05/2023 à 10h59 following a purchase from 21/04/2023

par contre dommage que les notices de l'humidificateur pas en francais

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Patrick B.

Published on 21/04/2023 à 11h06 following a purchase from 10/04/2023

It's a pity that half the order arrived, and that I had to call you to let you know. The person preparing the parcel could see that I was asking for two items. 56 euros x 2, i.e. 112 euros paid.

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Arlette L.

Published on 16/04/2023 à 20h56 following a purchase from 28/02/2023

Very satisfied

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Isabel C.

Published on 04/04/2023 à 10h23 following a purchase from 22/03/2023

RAS, product conforms and fast delivery, I am delighted.

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Franck H.

Published on 04/04/2023 à 05h48 following a purchase from 20/03/2023

The site offered two intermediaries for online payments. Fortunately, one of them was unable to handle a first visa! After a call, emgidi advised me to use the second and the situation was resolved. This made my purchase process a little longer, which is why I had to take off one star. That said, the support was very efficient and the delivery fast.

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Sandra L.

Published on 27/03/2023 à 10h40 following a purchase from 17/03/2023

Very satisfied

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Isabelle L.

Published on 17/03/2023 à 16h50 following a purchase from 20/02/2023

correct product

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André P.

Published on 07/03/2023 à 11h45 following a purchase from 24/02/2023

compliant and interesting products not always easy to retrieve a wipe when you reach the bottom third of the container

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Thierry B.

Published on 02/03/2023 à 15h38 following a purchase from 15/02/2023

very fast product very good

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Nathalie B.

Published on 25/02/2023 à 13h38 following a purchase from 14/02/2023

THE MASK MUST BE HEATED WITH MICRO-WONES. What if you don't have any?

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Response from EMGIDI Published on 04/03/2023

Hello, Please return the product to us and we will refund your money or offer you the USB44 mask, which does not require a microwave.

Lucie F.

Published on 24/02/2023 à 20h40 following a purchase from 11/02/2023

All right!

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Elisabeth M.

Published on 21/02/2023 à 19h43 following a purchase from 06/02/2023

The site is good. However, I'm not entirely satisfied with the Chaumanne pack.

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