Customer reviews of EMGIDI

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9,6 /10
Overall rating: 9,6 out of 10
Based on 3 035 published reviews

Summary of reviews

The online store EMGIDI is recognized for providing very good products that meet customer expectations, particularly noted for their effective heating masks. Many customers highlight the speed of delivery, with numerous mentions of orders arriving quickly and in excellent condition, ensuring a smooth shopping experience. The customer service is praised for being responsive and informative, with quick email responses and helpful explanations regarding product usage, which enhances user satisfaction.

Reviews 2, 3 and 4 stars

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L
LENA L.
Rating: 4 out of 5
following a purchase from 13/09/2023
so far so good
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Igor O.
Rating: 4 out of 5
following a purchase from 08/09/2023
Very satisfied with the device, the order and delivery follow-up. The only downside was that the delivery driver didn't bother to get to the delivery address, which was accessible, so I had to spend an hour working unnecessarily. For your part, very good
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Brigitte L.
Rating: 4 out of 5
following a purchase from 18/08/2023
Very good
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Andree-Anne K.
Rating: 4 out of 5
following a purchase from 01/08/2023
Speed, efficiency, very good follow-up. Product conforms to description on site. Thank you
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JOCELYNE L.
Rating: 3 out of 5
following a purchase from 27/07/2023
NOT USED YET BECAUSE I'M ON HOLIDAY BUT I did receive it except that I ordered and paid for two pads inside and only received one. Please send me the second one. GREETINGS;
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Bernadette G.
Rating: 4 out of 5
following a purchase from 23/07/2023
Very functional and efficient heating. But the attachment and position of the wipe is a little tricky. But still very practical for treating blepharitis. I recommend this product
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Michel S.
Rating: 4 out of 5
following a purchase from 21/07/2023
suitable
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PAOLA T.
Rating: 4 out of 5
following a purchase from 19/07/2023
Expensive product but meets expectations.
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Jean pierre D.
Rating: 4 out of 5
following a purchase from 09/06/2023
Order received on time with perfect packaging
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LILIANE D.
Rating: 4 out of 5
following a purchase from 22/05/2023
There was a small problem with my delivery, but everything worked out fine. I've only tried my product once, as I'll be using it as a cure in a few days' time. I won't have a microwave, so this product will suit me perfectly.
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andré P.
Rating: 4 out of 5
following a purchase from 31/05/2023
order conforms and delivery ok
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Annie ,.
Rating: 4 out of 5
following a purchase from 31/05/2023
No particular problems. Thank you.
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nelly M.
Rating: 4 out of 5
following a purchase from 26/05/2023
It goes
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Guy B.
Rating: 4 out of 5
following a purchase from 10/05/2023
Ras
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Martine L.
Rating: 4 out of 5
following a purchase from 09/05/2023
Fast delivery. Serious website. Good products.
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YOUCEF B.
Rating: 4 out of 5
following a purchase from 27/04/2023
As ordered and on time; thank you.
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Marie C.
Rating: 4 out of 5
following a purchase from 25/04/2023
Fine
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Elena K.
Rating: 4 out of 5
following a purchase from 22/04/2023
fast delivery
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Valerie N.
Rating: 4 out of 5
following a purchase from 21/04/2023
par contre dommage que les notices de l'humidificateur pas en francais
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Patrick B.
Rating: 3 out of 5
following a purchase from 10/04/2023
It's a pity that half the order arrived, and that I had to call you to let you know. The person preparing the parcel could see that I was asking for two items. 56 euros x 2, i.e. 112 euros paid.
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Arlette L.
Rating: 4 out of 5
following a purchase from 28/02/2023
Very satisfied
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Isabel C.
Rating: 4 out of 5
following a purchase from 22/03/2023
RAS, product conforms and fast delivery, I am delighted.
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Franck H.
Rating: 4 out of 5
following a purchase from 20/03/2023
The site offered two intermediaries for online payments. Fortunately, one of them was unable to handle a first visa! After a call, emgidi advised me to use the second and the situation was resolved. This made my purchase process a little longer, which is why I had to take off one star. That said, the support was very efficient and the delivery fast.
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Sandra L.
Rating: 4 out of 5
following a purchase from 17/03/2023
Very satisfied
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Isabelle L.
Rating: 3 out of 5
following a purchase from 20/02/2023
correct product
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andré P.
Rating: 4 out of 5
following a purchase from 24/02/2023
compliant and interesting products not always easy to retrieve a wipe when you reach the bottom third of the container
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thierry B.
Rating: 4 out of 5
following a purchase from 15/02/2023
very fast product very good
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Nathalie B.
Rating: 2 out of 5
following a purchase from 14/02/2023
THE MASK MUST BE HEATED WITH MICRO-WONES. What if you don't have any?
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Response from EMGIDI
Hello, Please return the product to us and we will refund your money or offer you the USB44 mask, which does not require a microwave.
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Lucie F.
Rating: 4 out of 5
following a purchase from 11/02/2023
All right!
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Elisabeth M.
Rating: 2 out of 5
following a purchase from 06/02/2023
The site is good. However, I'm not entirely satisfied with the Chaumanne pack.
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Christine S.
Rating: 2 out of 5
following a purchase from 24/01/2023
Order partially delivered, no comment, no information on the balance to be delivered, it's a shame.
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Carlos A.
Rating: 4 out of 5
following a purchase from 30/01/2023
Satisfactory product. The price seems high.
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Marie-pierre D.
Rating: 3 out of 5
following a purchase from 28/01/2023
mask as I expected, but I had ordered a pouch that I find very expensive for a pouch that has absolutely nothing special (no inside pocket) and with a zipper that doesn't work very well.
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Catherine O.
Rating: 4 out of 5
following a purchase from 13/01/2023
excellent product, conforms to my order.
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Monique B.
Rating: 4 out of 5
following a purchase from 16/01/2023
fast shipping, excessive packaging for shipping as well as for the contents. Satisfactory products but expensive, I can no longer continue with these products regularly....
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SANDRINE B.
Rating: 2 out of 5
following a purchase from 12/01/2023
Package received quickly and conformed to my order. However, the mask was not clean (stain inside the mask).
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benedicte W.
Rating: 4 out of 5
following a purchase from 12/01/2023
I have yet to see the alleged benefits of this mask, which is very expensive, by the way.
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ELISABETH J.
Rating: 4 out of 5
following a purchase from 12/01/2023
Good product, exactly as described, fast delivery. Only one drawback: high price.
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Nathalie V.
Rating: 4 out of 5
following a purchase from 09/01/2023
A very effective heated mask that increases the effectiveness of the massage. The only downside is that a storage pouch would have been very useful.
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Michelle R.
Rating: 4 out of 5
following a purchase from 04/01/2023
Electrically connected heated mask, much more effective than the old ones because the heat is permanent. Quite expensive with an extension of the usb plug and an additional protection but good product.
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