Customer reviews of EMGIDI

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 3 116 published reviews
5 2 713 87% 4 291 9% 3 61 2% 2 22 1% 1 29 1%

Summary of reviews

The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.

Reviews 2, 3 and 5 stars

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J
Jean-Jacques P.
Rating: 5 out of 5
following a purchase from 18/04/2025
The shipping and delivery were done very quickly. The product arrived undamaged.
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J
Josyane S.
Rating: 5 out of 5
following a purchase from 16/04/2025
The products are great, the staff is great, everything is fine. I haven't had the time to test the cold mask yet, but I will do it.
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H
Hanene A.
Rating: 5 out of 5
following a purchase from 16/04/2025
Great
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P
Patrick Z.
Rating: 5 out of 5
following a purchase from 16/04/2025
I received my package and I've been doing a session every day since. I am very satisfied with the result, I can already feel a noticeable improvement. Thank you very much, I highly recommend this product.
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M
Mickael K.
Rating: 5 out of 5
following a purchase from 17/04/2025
Perfect, very fast.
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V
Valérie G.
Rating: 5 out of 5
following a purchase from 15/04/2025
Order placed with satisfaction. Well received! Thank you
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S
Sylvie C.
Rating: 5 out of 5
following a purchase from 14/04/2025
Very good
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A
Astride F.
Rating: 3 out of 5
following a purchase from 14/04/2025
I would have preferred to be able to unplug the mask during the break. In other words, I thought I was buying a rechargeable mask that could be unplugged during use.
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L
Liliane C.
Rating: 5 out of 5
following a purchase from 13/04/2025
Ultra fast delivery, thank you
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A
Annick L.
Rating: 5 out of 5
following a purchase from 11/04/2025
Package received well.
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Yousra B.
Rating: 5 out of 5
following a purchase from 11/04/2025
Compliant
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M
Marie L.
Rating: 5 out of 5
following a purchase from 06/04/2025
Hello, Nothing to say, perfect. Have a nice day.
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S
Sandrine P.
Rating: 5 out of 5
following a purchase from 10/04/2025
Perfect
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S
Stéphane L.
Rating: 5 out of 5
following a purchase from 10/04/2025
Delivery times respected and quality product.
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A
Annabelle G.
Rating: 5 out of 5
following a purchase from 08/04/2025
Great
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Stephane D.
Rating: 5 out of 5
following a purchase from 09/04/2025
Fast delivery, perfect
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C
Christine M.
Rating: 5 out of 5
following a purchase from 07/04/2025
Package conforms, fast delivery.
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M
Marie-Lucie P.
Rating: 5 out of 5
following a purchase from 04/04/2025
Quality product. Fast and careful shipping
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R
Raphaëlle G.
Rating: 5 out of 5
following a purchase from 08/04/2025
Very good
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M
Marie-Line F.
Rating: 5 out of 5
following a purchase from 07/04/2025
Order received quickly, glasses as described
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A
Anne Catherine B.
Rating: 5 out of 5
following a purchase from 05/04/2025
Meets expectations
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C
Catherine M.
Rating: 5 out of 5
following a purchase from 06/04/2025
Good products, delivery OK
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J
Jean Michel D.
Rating: 5 out of 5
following a purchase from 05/04/2025
Great
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J
Josette G.
Rating: 5 out of 5
following a purchase from 07/04/2025
Product that suits me perfectly, easy to use. I particularly recommend it
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A
Antoinette C.
Rating: 5 out of 5
following a purchase from 07/04/2025
Products conform to the description. They fulfill their purpose.
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D
Daniel P.
Rating: 5 out of 5
following a purchase from 06/04/2025
Fast shipping, product as described
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J
Jean Francois B.
Rating: 5 out of 5
following a purchase from 04/04/2025
Site accessibility to be improved. Complex product selection.
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V
Viviane V.
Rating: 5 out of 5
following a purchase from 31/03/2025
Perfect
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I
Isabelle L.
Rating: 5 out of 5
following a purchase from 04/04/2025
Happy with my purchase but disappointed that it has a limited lifespan
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K
Kelig H.
Rating: 5 out of 5
following a purchase from 04/04/2025
Great products!
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E
Eliane Et Jacques A.
Rating: 5 out of 5
following a purchase from 04/04/2025
The heat of the mask relieves my dry eyes. However, I wear scleral lenses and I would like to know if I can apply this mask without removing them.
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M
Marie Louise M.
Rating: 5 out of 5
following a purchase from 02/04/2025
Very good service
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C
Camille P.
Rating: 5 out of 5
following a purchase from 04/04/2025
Very easy to use device, highly effective, recommended by my ophthalmologist. Guaranteed relaxation.
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B
Beat O.
Rating: 5 out of 5
following a purchase from 31/03/2025
all good
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C
Colette P.
Rating: 5 out of 5
following a purchase from 03/04/2025
Very satisfied
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M
Marie D.
Rating: 5 out of 5
following a purchase from 03/04/2025
fast and careful shipping, product identical to previous orders.
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C
Catherine C.
Rating: 5 out of 5
following a purchase from 03/04/2025
The best products on the market! A very serious laboratory recommended to me by the Bordeaux University Hospital.
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J
Jean-Marie B.
Rating: 5 out of 5
following a purchase from 02/04/2025
Package received quickly and in perfect condition.
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P
Pascal O.
Rating: 5 out of 5
following a purchase from 07/01/2025
No comment
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M
Michel M.
Rating: 5 out of 5
following a purchase from 31/03/2025
Nothing to report
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