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E
Rating: 5 out of 5
very informative and well done.
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Customer reviews of EMGIDI
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 3 035 published reviews
Summary of reviews
The online store EMGIDI is recognized for providing very good products that meet customer expectations, particularly noted for their effective heating masks. Many customers highlight the speed of delivery, with numerous mentions of orders arriving quickly and in excellent condition, ensuring a smooth shopping experience. The customer service is praised for being responsive and informative, with quick email responses and helpful explanations regarding product usage, which enhances user satisfaction.
Reviews 2, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very good telephone reception, speed of execution and very good tracking of the parcel.
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C
Rating: 4 out of 5
Package received promptly
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C
Rating: 5 out of 5
A caring team ... Many thanks
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J
Rating: 5 out of 5
Very pleasant in the evening, to relax and my eyes feel more lubricated.
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V
Rating: 5 out of 5
CLEAR
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J
Rating: 5 out of 5
Super efficient and very pleasant
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M
Rating: 5 out of 5
Excellent products Fast delivery Very satisfied
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I
Rating: 5 out of 5
Punctual and quality purchase
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A
Rating: 5 out of 5
A mask that certainly provides comfort. The even heat for 12 minutes is very pleasant and easy to bear. I recommend
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C
Rating: 5 out of 5
.
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S
Rating: 2 out of 5
We had ordered a USB extension cable for the heated eye mask. We wanted to return the USB extension cord because it didn't fit with my plug adapter. Someone told us that we had to pay for the return postage and that we shouldn't have ordered it. Please note that other sites issue return labels where postage is free. The other sites have 30 days to return the product and you only have 7 days. Best regards. Serge Détruit
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F
Rating: 5 out of 5
Top delivery drivers!
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C
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Fine
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G
Rating: 5 out of 5
Very good mask. Easier to use than the heated Bruder. It doesn't burn the eyelids and the temperature is just right. However, it does not heal dry eyes and the function of the Meibomus glands, which is a pity. I highly recommend it.
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Response from EMGIDI
Eyelid care can help relieve dry eye symptoms by improving the function of the meibomian glands. You'll need to maintain the function of these glands over the long term, as you would with oral hygiene or physical activity. So don't stop eyelid care altogether, and keep up the pace that suits you.
M
Rating: 5 out of 5
Highly effective
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D
Rating: 5 out of 5
Sent very quickly. Good customer contact. Good quality
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C
Rating: 5 out of 5
Product corresponds to the description, therefore to my expectations, I am satisfied.
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I
Rating: 5 out of 5
Responds well to the needs of dry eyes as an accompaniment to skin care.
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V
Rating: 4 out of 5
No risk of burning, ideal temperatures. I think the mask should adapt slightly more to the shape of the nose (flexibility).
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C
Rating: 5 out of 5
very well
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I
Rating: 5 out of 5
Perfect
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P
Rating: 4 out of 5
Meets my expectations.
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C
Rating: 5 out of 5
Moisturizing mask well received and seems effective
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C
Rating: 5 out of 5
A week's wait but there was quite a bit of disruption I think😂
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O
Rating: 5 out of 5
I am very satisfied with my mask and the follow-up service.
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S
Rating: 5 out of 5
Very satisfied
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B
Rating: 5 out of 5
Very good products. Easy to use.
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M
Rating: 5 out of 5
Very good except for the storage case, which is really impractical!
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J
Rating: 5 out of 5
I bought a heating mask, it's very easy to use and I'm very satisfied with it.
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P
Rating: 5 out of 5
Very good
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Response from EMGIDI
Thank you for your positive feedback, it encourages us to continue offering you the best possible service. See you soon on EMGIDI!
F
Rating: 4 out of 5
Difficult to fit the blue protective cover
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M
Rating: 5 out of 5
Everything was well done and excellent contacts concerning the follow-up of the order.
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Response from EMGIDI
Thank you very much Marie-Ange for your positive feedback on our EMGIDI website! We are delighted to see that everything went smoothly and that our teams were able to provide you with complete satisfaction. We attach great importance to the follow-up of our orders, so we're pleased to see that our efforts have been appreciated. We look forward to seeing you soon on our site. Thank you again for your trust and loyalty. We hope to see you soon!
L
Rating: 5 out of 5
Fast delivery and good product
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Response from EMGIDI
Thank you for your positive review of our EMGIDI website! We are delighted that you appreciated our fast delivery and the quality of our products. We do our utmost to satisfy our customers. We look forward to seeing you again on our site!
E
Rating: 5 out of 5
Fast delivery and very good quality product.
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Response from EMGIDI
Thank you Elodie for your positive feedback on our EMGIDI website! We are delighted that you are satisfied with the fast delivery and the quality of our products. Your satisfaction is our priority and we hope to see you soon on our site. Thank you again for your confidence!
N
Rating: 5 out of 5
Reliable site, fast shipping
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Response from EMGIDI
Thank you Nathalie, we are delighted to offer you a fast and reliable service. We hope to see you soon on our EMGIDI site. Your satisfaction is our priority.
R
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Perfect.
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Y
Rating: 5 out of 5
Delivery times were respected, responsive service
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Response from EMGIDI
Thank you Yvonne for your positive review of our EMGIDI website. We are delighted to have been able to meet your expectations in terms of delivery times and responsiveness. Your satisfaction is our priority. Thank you again for your confidence.