Customer reviews of EMGIDI

Very happy with the heating mask but not with the battery because there is no explanatory notice and I don't know what all these plugs are for. I had a hard time using it and I even went to buy an additional cord that is useless to me!

The wipe is missing. I was offered to buy it at full price and without a reduction in shipping costs.

7

For now my opinion is average, I bought it on the advice of my ophthalmologist. Small practical tube, does not run. At first the ricil did not sting me, but by the end of the day red eyelids. I will try again later.

Average does not hold well. Results on dry eyes too soon.

Package arrived well, quickly, but very high customs duties (1/3 of the product price) not specified at the time of purchase.

Way too expensive for a piece of fabric with resistance inside.

For now it works but I have no improvement in my eye troubles

Product that did not work for me. Uncomfortable and only heated on one side. Returned within the withdrawal period and refunded without any problem.

I am generally satisfied but I find that the temperature of the mask at 44 degrees is difficult to assess and in any case is only at maximum at the end of the cycle. Moreover, the protective veil is very stretched after only 10 days of use

No problem!

It's a shame the power cable is too short.

Not bad but could be more effective.

The site is fine, no problem

Speed between order and delivery...

The mask heats very little

I have difficulty feeling the heat of the mask on my eyes. However, my daughter seems to appreciate it, so I will keep it for her. But I hesitate to get another one for myself.

I don't really see any effect of humidity on my eyes nor any improvement in my dry eye condition.

The product I commented on does not suit me at all. These are eye protections for the night, way too big, "heavy" with a foam that itches me, impossible to sleep with (almost €52 with VAT and shipping costs). Packed hermetically and hygienically, I did not allow myself to request a return and thus a refund.

Delivery ok. As for the effectiveness of the mask over time, I cannot comment because I just received it

Several purchases: 1. the USB heating mask = good currently 2. the rechargeable USB humidifier is of poor quality. The "mist" condenses on the top base and clogs the nozzle. As a result, the device gets stuck and stops working. Very disappointing and unusable.

Listening to the customer

I would have preferred to be able to unplug the mask during the break. In other words, I thought I was buying a rechargeable mask that could be unplugged during use.

The inner part of the mask is broken, the interior protection of the mask in fabric.

Heated mask USB44 practical but the heat seems to be below 44°c ( hygh position ) so insufficient for serious blepharitis .

I was not delivered to the relay point I had chosen.

I've always been satisfied with the various products, which have suited me perfectly. The plastic night mask is unbearable, especially if you sweat, and uncomfortable. I miss the foam ones, but unfortunately the last one is starting to wear out. So if you only offer masks that are unbearable at night, I don't see the point in making them more comfortable for patients.

I am at the beginning of a pulsed light treatment for dry eyes The mask should help I will be able to give more information on the effectiveness of the product in a while.

I was expecting a product that really restores my eyes.

the products are expensive and therefore difficult to reproduce, despite being recommended by my optalmologist for fragile eyes with diseased mebiomus glands.

The mask material pulls on the hair

Fast delivery and well packaged. I am disappointed with the products that do not suit me. This is a very personal opinion.

Disappointed by the "protective" case of this 2nd mask purchased, as I already pointed out when I received it.

I'm starting the tablet treatment, so I don't have enough experience to give an opinion.

The heated mask must be accompanied by a cloth to be moistened at the same time as it is heated. A can desu

Very good

I have mixed feelings about it, as so far I haven't had any convincing eye results! The helmet is very light in design, which may be pleasant, but its duration is likely to be limited ...? I'm going to continue using them for 12 minutes every evening, but without much conviction. Otherwise, the company seems serious, the explanations were convincing and detailed, which gives me confidence. Thank you very much.

When you don't have a microwave, it's difficult to use the device. I'm going to buy one and then we'll be able to use the mask to the full.

I bought this mask on the advice of my ophthalmologist. Fast delivery. However, I would have liked to know that the use of the mask was limited in time (750 times). This means that if I use the mask twice a day, it will only last me 375 days. Not a very obvious first use. At the same time, I also bought the extension cord and an extra protection. As for the protection, as it's made of fabric, it goes down. As for the connection, I'll have to buy a rechargeable battery (5V) as mine is insufficient. For the moment, it's not very practical as I plug the mask into my computer. Over time, I'll have to see whether this form of use will benefit me, as I'm going to have a treatment with devices at my ophthalmologist's. On the positive side, as the heat rises to 44°, there's no risk of burns like with a microwave-heated mask. If the heat is unbearable, you can turn it down to either 41° or 39° (button). When starting up the mask, put it on immediately after fitting.

perfect products but the post office collection is a hindrance (fuel, post offices no longer open every day and in half a day...) for 2 products that can fit in an envelope!!! EVERYONE has to make an effort