Customer reviews of EMGIDI

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 3 116 published reviews
5 2 713 87% 4 291 9% 3 61 2% 2 22 1% 1 29 1%

Summary of reviews

The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.

Reviews 3, 4 and 5 stars

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A
Alain A.
Rating: 5 out of 5
following a purchase from 04/04/2024
Order quickly processed. Lack of hindsight to judge product effectiveness.
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Rachel M.
Rating: 5 out of 5
following a purchase from 04/04/2024
Always satisfied with the site's reliability
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Pierre G.
Rating: 5 out of 5
following a purchase from 04/04/2024
very satisfied with the quality of the service-very attentive staff-fast delivery-thank you
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Michel V.
Rating: 5 out of 5
following a purchase from 03/04/2024
Good evening I'm honest but it's my fault I'm having a bit of trouble sorting it out at the moment but I'll get it sorted out cordially
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Pascale L.
Rating: 5 out of 5
following a purchase from 03/04/2024
Very good, very fast shipping
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Danielle C.
Rating: 5 out of 5
following a purchase from 03/04/2024
I am completely satisfied with my order and the explanations that came with my package.
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Sylvie D.
Rating: 5 out of 5
following a purchase from 25/03/2024
Perfect delivery as agreed
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Isabelle B.
Rating: 5 out of 5
following a purchase from 01/04/2024
Package received promptly.
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Laurence V.
Rating: 5 out of 5
following a purchase from 02/04/2024
The information is clear and well illustrated.
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Marie-Thérèse R.
Rating: 5 out of 5
following a purchase from 26/03/2024
this mask brings me comfort, as I have dry eyes. I use it as often as possible. I recommend this product.
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Mylène G.
Rating: 5 out of 5
following a purchase from 04/03/2024
Very good
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Nathalie D.
Rating: 5 out of 5
following a purchase from 31/03/2024
Perfect and fast
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Michelle D.
Rating: 5 out of 5
following a purchase from 31/03/2024
Very happy with this order, very fast delivery.
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Dominik G.
Rating: 5 out of 5
following a purchase from 31/03/2024
Excellent eye drops
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Marie-Paule R.
Rating: 5 out of 5
following a purchase from 29/03/2024
Fast delivery
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Jean C.
Rating: 5 out of 5
following a purchase from 27/03/2024
satisfied with your services and use of the mask
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Sandrine V.
Rating: 4 out of 5
following a purchase from 01/03/2024
Waiting time for the parcel a little long. But excellent responsiveness of the team to my letters and requests. Bravo and especially thank you
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Doriane G.
Rating: 5 out of 5
following a purchase from 28/03/2024
At the top
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Thierry G.
Rating: 5 out of 5
following a purchase from 27/03/2024
Very good
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Nicole U.
Rating: 5 out of 5
following a purchase from 27/03/2024
Easy to read website, fast delivery
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Michel J.
Rating: 5 out of 5
following a purchase from 27/03/2024
I was pleasantly surprised by the way my order was followed up and the fact that I was able to talk to a person rather than an answering machine. I was delivered within 48 hours: perfect service - A great example!
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Amélie T.
Rating: 5 out of 5
following a purchase from 27/03/2024
Very fast shipping. The heated mask is very pleasant and easy to use. We'll have to see how effective it is over time.
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Claudine M.
Rating: 5 out of 5
following a purchase from 26/03/2024
Easy ordering Fast shipping
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Eliane B.
Rating: 5 out of 5
following a purchase from 27/03/2024
Practical and comfortable. Small drawback: the protective cover is difficult to fit.
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Patrick D.
Rating: 5 out of 5
following a purchase from 26/03/2024
Fast delivery. The mask is practical, the gain in eye rest is noticeable.
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Annie P.
Rating: 4 out of 5
following a purchase from 26/03/2024
Very satisfied with the product Speed of delivery Thank you b
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Véronique B.
Rating: 5 out of 5
following a purchase from 06/02/2024
Product meets my expectations
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Nancy K.
Rating: 5 out of 5
following a purchase from 23/03/2024
Under evaluation
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Xavier C.
Rating: 5 out of 5
following a purchase from 22/03/2024
Order received promptly
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Evelyne P.
Rating: 5 out of 5
following a purchase from 20/03/2024
As described.
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Catherine G.
Rating: 5 out of 5
following a purchase from 21/03/2024
Very good product fast delivery
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Thierry P.
Rating: 5 out of 5
following a purchase from 21/03/2024
Good reception, good responsiveness and product well received.
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Patrick T.
Rating: 4 out of 5
following a purchase from 21/03/2024
Very good product. To be seen over a longer period of time to see if the results are beneficial. Maybe improve the hold of the little wipe with Velcro?
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Bénédicte M.
Rating: 5 out of 5
following a purchase from 22/03/2024
Fast delivery
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Ghislaine M.
Rating: 5 out of 5
following a purchase from 21/03/2024
Perfect as ordered
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Jean-Claude R.
Rating: 5 out of 5
following a purchase from 20/03/2024
Perfect
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Noelle A.
Rating: 5 out of 5
following a purchase from 21/03/2024
Very effective My eyes hurt a lot less since I started using this product.
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Martine C.
Rating: 4 out of 5
following a purchase from 20/03/2024
Very happy, this constant temperature mask is practical and effective, I recommend it.
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Marie K.
Rating: 5 out of 5
following a purchase from 18/03/2024
I'm really pleased with his glasses, I did well to take the large model and since I have them I no longer have sore eyes in the morning It's great!
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Response from EMGIDI
We're glad to hear that this night mask is making a significant improvement for you. Thank you for your testimonial
A
Anne C.
Rating: 5 out of 5
following a purchase from 19/03/2024
This heated mask is perfect and relieves my dry eye problems. It's easy to use and I like the fact that it's programmed for a limited time.
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