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N
Rating: 3 out of 5
There was just one little problem with the order: I only received one box when I had ordered 3, but after calling I quickly received the missing 2.
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Customer reviews of EMGIDI
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 3 035 published reviews
Summary of reviews
The online store EMGIDI is recognized for providing very good products that meet customer expectations, particularly noted for their effective heating masks. Many customers highlight the speed of delivery, with numerous mentions of orders arriving quickly and in excellent condition, ensuring a smooth shopping experience. The customer service is praised for being responsive and informative, with quick email responses and helpful explanations regarding product usage, which enhances user satisfaction.
3 star reviews
Reset filtersJ
Rating: 3 out of 5
NOT USED YET BECAUSE I'M ON HOLIDAY BUT I did receive it except that I ordered and paid for two pads inside and only received one. Please send me the second one. GREETINGS;
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P
Rating: 3 out of 5
It's a pity that half the order arrived, and that I had to call you to let you know. The person preparing the parcel could see that I was asking for two items. 56 euros x 2, i.e. 112 euros paid.
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I
Rating: 3 out of 5
correct product
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M
Rating: 3 out of 5
mask as I expected, but I had ordered a pouch that I find very expensive for a pouch that has absolutely nothing special (no inside pocket) and with a zipper that doesn't work very well.
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F
Rating: 3 out of 5
satisfied with the products I bought... Mask, eye drops.
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G
Rating: 3 out of 5
Is there any sense in placing the mask in the microwave?
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Response from EMGIDI
You can put the mask on any way you like. Flat.
J
Rating: 3 out of 5
Hello. I would like more advice on how to maintain the equipment ordered. Because my night mask ordered from you, I washed it with hot water and it peeled off the protective foam, which forced me to place a new order for the same night mask. Best regards Jean Christophe ROUX
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L
Rating: 3 out of 5
Order received quickly. Good products but high prices
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P
Rating: 3 out of 5
I find the mask takes a very long time to heat up, I can't set it to medium temperature.
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R
Rating: 3 out of 5
very good, except that they don't know what an ARC (acknowledgement of receipt of order) is.
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I
Rating: 3 out of 5
I haven't had enough time to evaluate the products yet, but the heated mask brings comfort and the SLEEP goggles haven't yielded much in the way of results yet.
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D
Rating: 3 out of 5
I would like to know the exact composition of the product. What is mentioned on the jar is written in too small characters for my 79 year old eyes!!!!
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Response from EMGIDI
Hello,
We have added the composition to the site so that you can read it without any problem.
Best regards
EMGIDI
We have added the composition to the site so that you can read it without any problem.
Best regards
EMGIDI
I
Rating: 3 out of 5
The price is very high.
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P
Rating: 3 out of 5
This mask seems to cool much faster than expected. Wet heat perception is also not very evident. Finally, it would be nice to have a case "as standard" for storing the mask.
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V
Rating: 3 out of 5
expensive product and too bad there are no offers for loyal customers.
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G
Rating: 3 out of 5
Packaging damaged on arrival fortunately not fragile
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O
Rating: 3 out of 5
Difficult to rate objectively in times of pandemic. Average rating due to delivery times, which do not necessarily imply EMGIDI.
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M
Rating: 3 out of 5
Great for night use.during the day,it fogs up and you can't see clearly.it's a shame because it's very comfortable.but maybe I'm not using it properly.
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