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N
Rating: 4 out of 5
We are satisfied even though the package arrived a day late without notifying us.
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Customer reviews of EMGIDI
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 3 116 published reviews
Summary of reviews
The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.
4 star reviews
Reset filtersE
Rating: 4 out of 5
Compliant material
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A
Rating: 4 out of 5
Fast delivery and products ok
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N
Rating: 4 out of 5
I can't activate the beeps to blink my eyes and for now I have used the mask only 2 times. Best regards.
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B
Rating: 4 out of 5
The device heats up properly but the sound alerts are sometimes inaudible
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C
Rating: 4 out of 5
Order received quickly
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S
Rating: 4 out of 5
Hello, I have a problem. I ordered an extension for the heating device but I received a USB extension on both sides. I will have to return it. However, the humidifier is very good. Best regards
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A
Rating: 4 out of 5
Good
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M
Rating: 4 out of 5
Fast and efficient service
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J
Rating: 4 out of 5
1st experience, so no hindsight
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M
Rating: 4 out of 5
GOOD BUT A LITTLE SHORT
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P
Rating: 4 out of 5
In line with expectations...
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M
Rating: 4 out of 5
The electric mask is very effective, the beeping system is ingenious. The cotton protection should be able to improve.
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M
Rating: 4 out of 5
I give a rating of 4 only because I suggest that it would be relevant as an area for improvement to suggest the simultaneous purchase of the heating mask and the battery. Personally, if this had been proposed to me, I would have bought the mask and the battery at once, rather than incurring shipping costs twice. Aside from that, the mask provides real comfort from the first session and the battery seems essential to me, especially when traveling, moving... It's
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V
Rating: 4 out of 5
Effective material but for the first use not enough explanation and did not work at the beginning
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A
Rating: 4 out of 5
interesting products and fast delivery
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I
Rating: 4 out of 5
I have not received an invoice for the warranty
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L
Rating: 4 out of 5
satisfied with my purchases. Package received quickly.
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C
Rating: 4 out of 5
good products but remain expensive
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J
Rating: 4 out of 5
EXCELLENT
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A
Rating: 4 out of 5
The mask meets my expectations with a fast delivery. The only comment I have is that during the previous order the mask was provided with a hard case which was practical for transport, while now it is provided with a soft pouch, which is a shame.
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C
Rating: 4 out of 5
Order received very quickly but I was disappointed by the wipes: too large for single use
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D
Rating: 4 out of 5
I received my USB44 mask quickly and I am satisfied with this order.
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M
Rating: 4 out of 5
Very happy
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M
Rating: 4 out of 5
It's very effective but I can't quite clean the mask in the morning
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D
Rating: 4 out of 5
Nothing to blame you for
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M
Rating: 4 out of 5
The heating mask is a product that was recommended to me by my ophthalmologist. I am satisfied with it.
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C
Rating: 4 out of 5
the product meets my expectations
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M
Rating: 4 out of 5
Fast expedition
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E
Rating: 4 out of 5
received on time, pleasant to wear, I do not have enough perspective to see the expected results. to be continued.....
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M
Rating: 4 out of 5
It doesn't beep !!!! For the first 2 days it beeped 1 or 2 times and then nothing. I blink my eyes without a signal
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J
Rating: 4 out of 5
There should be at least two lightweight canvas masks to be able to wash it. It would be desirable to provide more details regarding the recommended temperatures.
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J
Rating: 4 out of 5
Very good and practical, however a downside regarding the battery manual for the USB44 mask. This manual is exclusively in English and requires a magnifying glass to be read, it does not clearly specify that a mobile phone charger is essential for charging. There is not a word or a line regarding the other intended uses for the multiple flexible electrical outputs located on the underside of the case. Fortunately, everything is practical to use.
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C
Rating: 4 out of 5
very clear site. Order received in a week.
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J
Rating: 4 out of 5
Difficult to reach you, then everything went very well
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M
Rating: 4 out of 5
Good but expensive!
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V
Rating: 4 out of 5
This corresponds to what my doctor advised me.
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B
Rating: 4 out of 5
I find the prices very high for the products themselves, but for now they are of good quality and effective.
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A
Rating: 4 out of 5
Works as expected. However, it is too early to see an improvement in my symptoms.
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P
Rating: 4 out of 5
Order arrived within the announced deadlines. Ordered items present. Nothing to report.
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