Customer reviews of EMGIDI

9,6 /10

Based on 3 116 published reviews

5 2 713 87% 4 291 9% 3 61 2% 2 22 1% 1 29 1%

Summary of reviews

The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.

4 star reviews

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Marc M.

Published on 01/06/2024 à 17h10 following a purchase from 21/05/2024

Site I did not know. Offers items that cannot be found elsewhere. Maybe a bit expensive.

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Françoise B.

Published on 23/05/2024 à 08h14 following a purchase from 06/05/2024

as a 3rd age person i find the explanations very brief... can we have an invoice? thank you

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Agnès I.

Published on 09/05/2024 à 16h48 following a purchase from 27/04/2024

Highly efficient

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Jeanne F.

Published on 03/05/2024 à 11h39 following a purchase from 23/04/2024

Fast delivery, easy to use. Thank you

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Sandrine V.

Published on 09/04/2024 à 12h16 following a purchase from 01/03/2024

Waiting time for the parcel a little long. But excellent responsiveness of the team to my letters and requests. Bravo and especially thank you

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Annie P.

Published on 06/04/2024 à 10h52 following a purchase from 26/03/2024

Very satisfied with the product Speed of delivery Thank you b

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Patrick T.

Published on 02/04/2024 à 04h36 following a purchase from 21/03/2024

Very good product. To be seen over a longer period of time to see if the results are beneficial. Maybe improve the hold of the little wipe with Velcro?

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Martine C.

Published on 31/03/2024 à 20h08 following a purchase from 20/03/2024

Very happy, this constant temperature mask is practical and effective, I recommend it.

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Angelique V.

Published on 29/03/2024 à 13h33 following a purchase from 15/03/2024

Material compliant, but 44°C max not enough to melt the wax in the eye area and too hot at eyebrow level because pressed against, but pressed against the eyes to be able to blink during the 12 min. Turns off after 12 min and cools down in a few seconds. I recommend it for maintenance and prevention, but it's not enough for people with dry eyes like me (wax + water). The mask is soft and pleasant to wear.

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Sylvie T.

Published on 29/03/2024 à 13h02 following a purchase from 18/03/2024

Correct

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Murielle P.

Published on 26/03/2024 à 11h39 following a purchase from 13/03/2024

Package received promptly. The device works very well. The only thing I would like to see improved is a beep when the minutes are up...even though you can feel when it stops heating.

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Josiane F.

Published on 04/03/2024 à 18h12 following a purchase from 21/02/2024

To date, I can't give my opinion. I don't have enough experience with wipes.

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Christine T.

Published on 20/02/2024 à 08h54 following a purchase from 08/02/2024

Package received promptly

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Veronique P.

Published on 09/02/2024 à 17h19 following a purchase from 28/01/2024

No risk of burning, ideal temperatures. I think the mask should adapt slightly more to the shape of the nose (flexibility).

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Philippe S.

Published on 06/02/2024 à 08h07 following a purchase from 25/01/2024

Meets my expectations.

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Francois J.

Published on 02/02/2024 à 17h19 following a purchase from 19/01/2024

Difficult to fit the blue protective cover

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Francoise R.

Published on 29/01/2024 à 08h23 following a purchase from 15/01/2024

Effective product for dry eyes

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Response from EMGIDI Published on 04/02/2024

Thank you for your positive feedback, Francoise! We're delighted that our product worked for you. Please don't hesitate to contact us if you have any further questions or needs.

Nelly M.

Published on 21/01/2024 à 15h44 following a purchase from 07/01/2024

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Karen S.

Published on 21/01/2024 à 14h07 following a purchase from 09/01/2024

Product well received, made in India, design in France, shame!

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Fabrice C.

Published on 31/12/2023 à 11h45 following a purchase from 20/12/2023

Impeccable, parcel well received, serious company.

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Response from EMGIDI Published on 04/02/2024

Hello Fabrice, thank you for your positive feedback on our EMGIDI website. We are delighted that you received your parcel in good condition and that you were satisfied with our services. We do our utmost to be a serious and reliable company for our customers. Thank you again for your 4/5 rating and your confidence in our company. See you soon on EMGIDI!

Corinne D.

Published on 29/12/2023 à 16h51 following a purchase from 15/12/2023

Serious company

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Response from EMGIDI Published on 04/02/2024

Thank you very much for your feedback about our company. We are delighted that you have appreciated our services and our reliability. We will continue to do our best to satisfy our customers.

Gilles F.

Published on 21/12/2023 à 13h50 following a purchase from 03/12/2023

This heated mask looks comfortable and has a good finish, but we'll have to wait and see. The only downside is that the price is a bit steep!

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Roland B.

Published on 15/12/2023 à 16h19 following a purchase from 04/12/2023

comfortable start to treatment, easy to use

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Alain B.

Published on 15/12/2023 à 12h17 following a purchase from 01/12/2023

I preferred to send the complement of a very light product in a postal envelope rather than Colissimo. After personal insistence, this was possible - perfect!

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Rosine B.

Published on 03/12/2023 à 12h04 following a purchase from 22/11/2023

I've only been using my mask for a week. It's more effective than hot water compresses, but it doesn't work all the time, especially for dry eyes, but maybe it takes a while for it to work regularly.

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Martine A.

Published on 02/12/2023 à 14h07 following a purchase from 21/11/2023

Everything went smoothly. Package delivered on time and to the right place.

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Christel O.

Published on 24/11/2023 à 11h55 following a purchase from 11/11/2023

Long delivery times

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Annie V.

Published on 06/11/2023 à 11h48 following a purchase from 26/10/2023

Corresponds to the desired product Quick delivery

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Claudine D.

Published on 03/11/2023 à 16h37 following a purchase from 23/10/2023

Effective products. A little allergic to the installation, but I eventually got over it.

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Marianne L.

Published on 28/10/2023 à 11h29 following a purchase from 18/10/2023

Perfect

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Martine L.

Published on 23/10/2023 à 13h00 following a purchase from 05/10/2023

satisfied with this purchase,

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Patricia B.

Published on 22/10/2023 à 19h09 following a purchase from 12/10/2023

I regret that the instructions for use are not more detailed, as regards the benefits of the mask on the ocular pathologies for which it is recommended.

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Armelle G.

Published on 09/10/2023 à 13h41 following a purchase from 28/09/2023

On-time delivery Compliant products.

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Laetitia M.

Published on 28/09/2023 à 11h37 following a purchase from 17/09/2023

nothing to say about the service, but disappointed by the mask.

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Lena L.

Published on 24/09/2023 à 12h49 following a purchase from 13/09/2023

so far so good

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Igor O.

Published on 18/09/2023 à 16h40 following a purchase from 08/09/2023

Very satisfied with the device, the order and delivery follow-up. The only downside was that the delivery driver didn't bother to get to the delivery address, which was accessible, so I had to spend an hour working unnecessarily. For your part, very good

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Brigitte L.

Published on 28/08/2023 à 14h21 following a purchase from 18/08/2023

Very good

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Andree-Anne K.

Published on 12/08/2023 à 17h33 following a purchase from 01/08/2023

Speed, efficiency, very good follow-up. Product conforms to description on site. Thank you

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Bernadette G.

Published on 03/08/2023 à 17h35 following a purchase from 23/07/2023

Very functional and efficient heating. But the attachment and position of the wipe is a little tricky. But still very practical for treating blepharitis. I recommend this product

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Michel S.

Published on 03/08/2023 à 11h57 following a purchase from 21/07/2023

suitable

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