Customer reviews of EMGIDI

9,6 /10

Based on 3 116 published reviews

5 2 713 87% 4 291 9% 3 61 2% 2 22 1% 1 29 1%

Summary of reviews

The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.

5 star reviews

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Marie-Line M.

Published on 17/02/2026 à 12h37 following a purchase from 27/01/2026

I really appreciated the delivery in the mailbox, without a signature.

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Sauveur M.

Published on 16/02/2026 à 18h29 following a purchase from 05/02/2026

Good product, even if I think the maximum temperature should be a bit higher for greater efficiency.

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Cyrille M.

Published on 16/02/2026 à 15h13 following a purchase from 05/02/2026

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Jean-François G.

Published on 16/02/2026 à 14h58 following a purchase from 06/02/2026

This site was recommended to me by my ophthalmologist. Super fast shipping. Very satisfied.

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Regine S.

Published on 16/02/2026 à 14h52 following a purchase from 05/02/2026

Fast delivery and products that meet expectations

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Monique G.

Published on 14/02/2026 à 14h38 following a purchase from 03/02/2026

very effective

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Cédric R.

Published on 14/02/2026 à 14h30 following a purchase from 03/02/2026

Perfect thank you

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Océane P.

Published on 13/02/2026 à 18h45 following a purchase from 01/02/2026

I believe that it relieves me greatly!!!

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Gwenaëlle P.

Published on 12/02/2026 à 21h24 following a purchase from 01/02/2026

the mask is effective, it heats well and does not dry out the eyes after all

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Michelle J.

Published on 12/02/2026 à 17h45 following a purchase from 02/02/2026

Fast and careful shipping.

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Didier C.

Published on 12/02/2026 à 15h23 following a purchase from 31/01/2026

Very serious site, product conforms to my order and super fast delivery.

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Martine T.

Published on 10/02/2026 à 08h52 following a purchase from 29/01/2026

I couldn't get it to work at first, you really have to push the USBC plug into the mask and wait for the click, after that it works very well, we'll see over time about its effectiveness but it was recommended to me by my ophthalmologist. However, I find that the USBC plug is difficult to insert and difficult to remove.

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François L.

Published on 09/02/2026 à 16h35 following a purchase from 29/01/2026

Fast delivery Clear instructions

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Henda A.

Published on 09/02/2026 à 15h03 following a purchase from 29/01/2026

I bought the mask but I feel like it heats more on one eye than the other

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Viviane A.

Published on 08/02/2026 à 18h59 following a purchase from 28/01/2026

Very good Fast delivery

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Eric F.

Published on 08/02/2026 à 16h30 following a purchase from 29/01/2026

Ordered products conform to the order and work super well. The plus is that there are usage videos on their site.

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Gerard V.

Published on 08/02/2026 à 15h17 following a purchase from 28/01/2026

Very good item a bit expensive with the battery extra which for me is really useful, but when you are satisfied you come back.

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Françoise E.

Published on 08/02/2026 à 14h48 following a purchase from 28/01/2026

Very good product, very good sales service

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Elodie T.

Published on 07/02/2026 à 19h16 following a purchase from 26/01/2026

Perfect

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Patricia J.

Published on 07/02/2026 à 15h27 following a purchase from 27/01/2026

Order placed, confirmation and fast delivery. I am satisfied with the ordered item. I recommend

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Thierry G.

Published on 07/02/2026 à 13h56 following a purchase from 26/01/2026

Nothing to report.

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Claude D.

Published on 07/02/2026 à 08h32 following a purchase from 26/01/2026

Item received quickly and well packaged.

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Roger R.

Published on 06/02/2026 à 21h39 following a purchase from 27/01/2026

Material meets our expectations.

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Julie C.

Published on 05/02/2026 à 17h03 following a purchase from 25/01/2026

Fast shipping

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Sandrine B.

Published on 04/02/2026 à 21h33 following a purchase from 18/01/2026

Very good

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Patricia C.

Published on 02/02/2026 à 19h50 following a purchase from 21/01/2026

very well in accordance with the description

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Noele M.

Published on 02/02/2026 à 14h55 following a purchase from 22/01/2026

Product exactly in line with my needs. Speed of shipping

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Patrick G.

Published on 02/02/2026 à 14h48 following a purchase from 22/01/2026

Effective and practical device

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Nicole C.

Published on 02/02/2026 à 13h24 following a purchase from 09/01/2026

Good product and good value for money

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Christian B.

Published on 01/02/2026 à 17h43 following a purchase from 22/01/2026

Mask in accordance with the description that works perfectly. Efficient and responsive after-sales service following a misuse of the glasses by me. Thank you again.

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Nadège G.

Published on 01/02/2026 à 07h30 following a purchase from 07/01/2026

Advisor attentive, very kind and attentive. Fast delivery and top packaging! I recommend with my eyes closed

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Chantal L.

Published on 31/01/2026 à 15h29 following a purchase from 20/01/2026

Good

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Nico K.

Published on 30/01/2026 à 15h41 following a purchase from 17/01/2026

A product of very good quality

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Christian J.

Published on 29/01/2026 à 18h33 following a purchase from 18/01/2026

Nothing to report

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Monique A.

Published on 29/01/2026 à 15h19 following a purchase from 18/01/2026

Happy with my purchase that meets my expectations.

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Martine M.

Published on 29/01/2026 à 14h50 following a purchase from 18/01/2026

Order delivered quickly

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Maryvonne P.

Published on 29/01/2026 à 14h31 following a purchase from 17/01/2026

Very good

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Vincent M.

Published on 29/01/2026 à 14h30 following a purchase from 19/01/2026

Perfect

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Catherine T.

Published on 27/01/2026 à 15h25 following a purchase from 15/01/2026

mask works well

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Nordine C.

Published on 26/01/2026 à 17h32 following a purchase from 12/01/2026

great mask, quite practical with a sound beep at the end, just make sure to click the cable well into the mask

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