Customer reviews of ePackPro (ex ePack Hygiene)

9,5 /10

Based on 33 published reviews

Summary of reviews

The reviews highlight strong product quality and reliability, noting powerful, well-thought-out software and equipment that deliver time savings and seamless traceability for hygiene management. Customers praise easy installation, intuitive use, and practical features like monitoring traceability, temperatures, and cleanings, with responsive, supportive sales and after-sales service that fosters clear communication and ongoing follow-up. The service experience is described as very good, with training, friendly relations, and helpful assistance from sales representatives and support teams, making the system suitable for small to professional operations. Overall, users emphasize efficiency, practicality, and strong partner support that helps teams manage HACCP compliance effortlessly.

Reviews 1 and 2 stars

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Jean Bernard

Published on 23/07/2022 à 09h09 following a purchase from 09/06/2022

Works very poorly tablet takes 5 minutes to turn on the pose function does not work and the battery holds 1/2 day

Translated reviews

Response from ePackPro (ex ePack Hygiene) Published on 29/07/2022

Hello Sir, thank you for sharing your opinion with us. We are sorry to read about the problems you encountered. We have informed the technical service who indicated that they had done what was necessary, we are all completely satisfied, you by your operational tool and us for this incident solved.
At any time, 6 days a week, we remain at your disposal for the slightest detail: 02 29 62 64 40.
Sincerely,
The ePack Hygiene team