Customer reviews of Épicerie de la Tour d’Argent

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 386 published reviews

Summary of reviews

The online store Épicerie de la Tour d'Argent is repeatedly praised for its excellent product quality, with many customers highlighting the freshness and deliciousness of items like duck, foie gras, and a variety of gourmet foods. Fast and reliable delivery is another strong theme, as numerous reviews mention packages arriving on time and in solid condition, ensuring that products are well-protected during transit. The careful packaging is frequently noted as a key aspect of the service, with specific mentions of neat, protective wrapping that maintains the integrity of delicate items.

Reviews 1, 2, 4 and 5 stars

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M
Mario S.
Rating: 5 out of 5
following a purchase from 30/10/2024
perfect service delicious product
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Response from Épicerie de la Tour d’Argent
We are delighted to see that you were fully satisfied with your experience at Épicerie de la Tour d'Argent. We place great importance on providing impeccable service and quality products to our customers. Thank you for your rating and positive feedback, it encourages us to continue on this path. We look forward to seeing you soon in our establishment. Best regards, The team at Épicerie de la Tour d'Argent.
N
Nicolas F.
Rating: 5 out of 5
following a purchase from 26/10/2024
Very good value for money. Be careful with the delivery time, a bit long.
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Response from Épicerie de la Tour d’Argent
Thank you for your positive feedback, we are delighted that you appreciated our products and our prices. Regarding the delivery time, we do our best to improve that in order to best satisfy our clientele. We hope to see you soon at Épicerie de la Tour d'Argent.
F
Françoise B.
Rating: 5 out of 5
following a purchase from 30/10/2024
superb and excellent duck. Thank you for the recipe. Also worth mentioning is the perfect shipping.
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Response from Épicerie de la Tour d’Argent
We thank you for your positive feedback on our site and for your appreciation of our duck. We are delighted that our recipe pleased you and that the shipping went smoothly. We hope to see you soon at Épicerie de la Tour d'Argent. Thank you again for your support and trust.
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Xavier S.
Rating: 5 out of 5
following a purchase from 24/10/2024
Perfect
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback on our site, we are delighted that you found satisfaction in your experience at Épicerie de la Tour d'Argent. Don't hesitate to come back to discover new quality products. See you soon!
D
Damienne B.
Rating: 5 out of 5
following a purchase from 21/10/2024
The products are of very high quality, but the service is just as good from start to finish! A big thank you and, above all, good luck.
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Response from Épicerie de la Tour d’Argent
Thank you very much for your flattering review! We are delighted that you appreciated our products as well as our service. We look forward to welcoming you again at Épicerie de la Tour d'Argent. Have a nice day!
M
Mathieu D.
Rating: 5 out of 5
following a purchase from 07/10/2024
Top
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Response from Épicerie de la Tour d’Argent
Thank you for your positive feedback on our Épicerie de la Tour d'Argent! We are delighted that you enjoyed your experience with us. We hope to see you again soon!
J
JEAN C.
Rating: 5 out of 5
following a purchase from 08/10/2024
I really appreciated the wine descriptions on the website as well as the advice regarding the possibility of keeping the bottles in the cellar or consuming them in the near future. High-quality wines for which it is difficult for an individual to obtain a supply from the winemaker. Packages arrived in good condition. Delivery was compliant and packaging was careful. The delivery did not happen very quickly but for me, there was no urgency.
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Response from Épicerie de la Tour d’Argent
Hello dear Sir, thank you for your positive feedback on our Épicerie de la Tour d'Argent website. We are delighted to know that you appreciated our wine descriptions and our advice. We place great importance on the quality of our products and we are happy that you noticed it. We also take care to carefully package our parcels for a smooth delivery. Indeed, the speed of delivery can sometimes be affected by logistical constraints, but we do our best to satisfy you. We hope to see you soon among our customers and we thank you again for your positive feedback. Have a nice day! The team at Épicerie de la Tour d'Argent.
L
Louis-Philippe L.
Rating: 5 out of 5
following a purchase from 27/09/2024
As always: impeccable delivery, quick package and unpacking these bottles to transit them to my cellar excites me. Thank you for these shares
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Response from Épicerie de la Tour d’Argent
Thank you very much for your flattering comment on our online grocery store of the Tour d'Argent. We are delighted to have been able to satisfy you with our fast delivery service and our quality products. Your pleasure and satisfaction are our priority. Thank you again for your trust and loyalty. See you soon!
C
Crandall S.
Rating: 5 out of 5
following a purchase from 23/09/2024
Tour d'Argent has always given me prompt and courteous service.
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Response from Épicerie de la Tour d’Argent
Thank you for your positive review of our grocery store, dear Sir. We are delighted to know that you appreciated our prompt and courteous service. Your satisfaction is our priority and we will continue to work hard to maintain our high standards. We look forward to welcoming you again at the Epicerie de la Tour d'Argent.
L
Laurence F.
Rating: 5 out of 5
following a purchase from 16/10/2024
The products are always excellent. Note that the packaging is impeccable
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Response from Épicerie de la Tour d’Argent
Thank you for your positive feedback, dear Madam. We are delighted to read that you appreciate our products and that the packaging meets your expectations. We will continue to do everything possible to satisfy you. See you soon at the Epicerie de la Tour d'Argent!
R
Rafael G.
Rating: 5 out of 5
following a purchase from 19/09/2024
Excellent service
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review of our grocery store, dear Sir! We are delighted that our service satisfied you. We do everything we can to provide a quality experience to our customers. We look forward to seeing you again at the small grocery store of the Tour d'Argent!
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Sebastien B.
Rating: 5 out of 5
following a purchase from 26/09/2024
Excellent
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Response from Épicerie de la Tour d’Argent
Thank you for your positive review of our grocery store, we are delighted that you appreciated our products. Do not hesitate to come back and visit us during your next visit to the Tour d'Argent. See you soon!
B
Bertrand D.
Rating: 5 out of 5
following a purchase from 13/10/2024
Everything is excellent
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review of our grocery store at the Tour d'Argent. We are delighted that you appreciated our products. We take pride in selecting quality products to best satisfy our customers. We hope to see you again soon in our grocery store. Thank you again for your 5/5 rating, it encourages us to continue on this path. Have a great day!
S
Sophie V.
Rating: 4 out of 5
following a purchase from 02/10/2024
It was delicious! Just a small downside; the cheese was not up to the level of the other dishes, otherwise everything else delighted us all.
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Response from Épicerie de la Tour d’Argent
Thank you for your review, dear Madam. We are glad that most of our dishes pleased you and we take note of your comment regarding the cheese. We look forward to seeing you again at the Epicerie de la Tour d'Argent!
P
Patrick L.
Rating: 5 out of 5
following a purchase from 02/10/2024
Always interesting choices from small prices to large bottles. Perfect order and delivery.
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review, dear Sir! We are delighted that you appreciate our selection of products and that your order and delivery went smoothly. We look forward to seeing you again at the Epicerie de la Tour d'Argent!
H
Hannes B.
Rating: 4 out of 5
following a purchase from 26/09/2024
Good packaging and good delivery. The reason it wasn't a 5 star review was the order took about 2.5 weeks to get shipped.
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Response from Épicerie de la Tour d’Argent
Thank you for your feedback on our site. We are delighted to know that our packaging and delivery have satisfied you. We take note of your comment regarding the processing time of your order and will do our best to improve this in the future. We hope to see you again soon on our site. Have a nice day!
P
Pierre F.
Rating: 5 out of 5
following a purchase from 18/09/2024
Everything is in order. Phone call when my order was ready.
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Response from Épicerie de la Tour d’Argent
Thank you very much for your review, dear Sir. We are delighted that your experience at our grocery store met your expectations. We take pride in providing quality service and satisfying our customers. We hope to see you again soon at the Tour d'Argent. Thank you again for your 5/5 rating.
J
Jean-Noel G.
Rating: 5 out of 5
following a purchase from 07/10/2024
Perfect transaction
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Response from Épicerie de la Tour d’Argent
Sir,

Thank you very much for your trust and your positive review of our grocery store at the Tour d'Argent. We are delighted that your experience was perfect and we hope to have the pleasure of welcoming you again very soon.

Best regards,

The team at the Grocery Store at the Tour d'Argent
A
AUGUSTIN M.
Rating: 5 out of 5
following a purchase from 02/10/2024
Perfect! Very professional sales team, wonderful welcome in the store to pick up the goods, very nicely wrapped! I recommend!
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Response from Épicerie de la Tour d’Argent
Hello dear Sir, thank you very much for your positive review of our grocery store at the Tour d'Argent. We take pride in providing quality service to our customers, both in terms of sales and in-store welcome. Your recommendation makes us very happy! Don't hesitate to come back to discover our new products and services. See you soon!
T
thomas C.
Rating: 5 out of 5
following a purchase from 03/10/2024
The use of the site is simple, the offer is sumptuous and the delivery is fast. Nothing to say, it's perfect
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Response from Épicerie de la Tour d’Argent
Thank you very much for your flattering review, dear Sir. We are delighted that you appreciated your experience on our site and that you are satisfied with our quality services. We hope to see you again soon at the Grocery Store at the Tour d'Argent.
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Victor P.
Rating: 5 out of 5
following a purchase from 02/10/2024
Impeccable service
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Response from Épicerie de la Tour d’Argent
Thank you for your positive feedback on our grocery store at the Tour d'Argent. We are delighted that the service was impeccable for you and we hope to see you again soon among us.
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Pierre C.
Rating: 5 out of 5
following a purchase from 03/10/2024
Perfect. Package very well wrapped
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback, Pierre. We are delighted that you were satisfied with your experience on our site and that your package was well wrapped. We hope to see you again soon at the Grocery Store at the Tour d'Argent!
J
Jean-Christophe C.
Rating: 5 out of 5
following a purchase from 04/10/2024
Very happy with the Grocery Store at the Tour d'Argent discovered by chance... a great selection of original products at very reasonable prices.
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review of our grocery store! We are thrilled to have introduced you to original products and to have satisfied you with our affordable prices. Don't hesitate to come back and visit us and share our address with your loved ones!
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Dorian P.
Rating: 5 out of 5
following a purchase from 25/09/2024
Efficient and very professional follow-up.
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback on our grocery store at the Tour d'Argent. We are delighted that you appreciated our efficient and professional service. We look forward to welcoming you again soon!
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Nicolas M.
Rating: 5 out of 5
following a purchase from 25/09/2024
Very good
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback on our site of the Épicerie de la Tour d'Argent. We are delighted that you appreciated your experience and we hope to see you again soon for new orders. See you very soon!
M
Michel B.
Rating: 5 out of 5
following a purchase from 25/09/2024
The delay in availability was excessive, however :-)
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Response from Épicerie de la Tour d’Argent
Thank you dear Sir for your positive feedback on our online grocery store at the Tour d'Argent. We take note of your comment regarding the delay in availability and we will do our best to improve it in the future. We hope to see you again soon among our satisfied customers!
P
Patrick M.
Rating: 5 out of 5
following a purchase from 29/09/2024
Perfect from start to finish. Small computer bug at the time of paying for the order.
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Response from Épicerie de la Tour d’Argent
Hello dear Madam, thank you very much for your review and your rating! We are delighted that you appreciated our grocery store. We apologize for the computer bug, we will ensure that this does not happen again. We look forward to seeing you again soon at the Tour d'Argent.
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Françoise B.
Rating: 5 out of 5
following a purchase from 28/09/2024
Perfect. Very serious packaging. Products delivered in perfect condition. Now to enjoy them!
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback on our site, we are delighted that you appreciated our services and we hope that our products will meet your expectations. Enjoy your tasting!
L
Laurence S.
Rating: 5 out of 5
following a purchase from 26/09/2024
Excellent customer service beyond the quality of the products
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback! We are delighted that you appreciated our customer service and our products. This encourages us to continue providing a quality experience to our customers. We look forward to seeing you again soon at the Épicerie de la Tour d'Argent!
E
Emmanuel D.
Rating: 5 out of 5
following a purchase from 26/09/2024
Very good service. Fast shipping. Very satisfied with the online purchase.
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review, dear Sir. We are delighted to know that you appreciated our service and that your online purchase went smoothly. We hope to see you again soon at the Épicerie de la Tour d'Argent. Have a great day!
A
ALEXANDRE S.
Rating: 5 out of 5
following a purchase from 28/09/2024
VERY SATISFIED THANK YOU TO FRANCOIS
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Response from Épicerie de la Tour d’Argent
I am delighted that you are satisfied with your experience at the Épicerie de la Tour d'Argent, dear Sir. We will continue to do our best to provide you with the best service and the best products possible. Thank you very much for your positive feedback. We hope to see you again soon!
B
Brigitte G.
Rating: 4 out of 5
following a purchase from 24/08/2024
Excellent products with efficient and smiling customer service
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Response from Épicerie de la Tour d’Argent
I am glad that you appreciated our quality products and that our team met your expectations. We hope to have the pleasure of welcoming you again to the Tour d'Argent Grocery. Thank you for your rating.
G
Gregory R.
Rating: 5 out of 5
following a purchase from 13/09/2024
Perfect
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Response from Épicerie de la Tour d’Argent
Thank you very much, dear Sir, for your positive feedback on our Tour d'Argent Grocery site. We are delighted that you enjoyed your experience with us and we hope to see you again soon!
R
rodolphe G.
Rating: 5 out of 5
following a purchase from 16/09/2024
Fast and in line with my expectations.
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Response from Épicerie de la Tour d’Argent
Thank you for your rating and your positive comment. We are delighted that our services met your expectations and we hope to see you again soon at the Tour d'Argent Grocery. See you soon!
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Pascal B.
Rating: 4 out of 5
following a purchase from 09/09/2024
The delivery took place 9 days after the order instead of 5 days, otherwise everything was fine.
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Response from Épicerie de la Tour d’Argent
Thank you for your feedback, dear Sir. We apologize for the delivery delay, we will make sure to improve this in the future. Hoping that you enjoyed the products from our grocery store. We take your comments into account to improve ourselves. Thank you again for your trust and your positive rating.
J
Jean Francois G.
Rating: 5 out of 5
following a purchase from 13/09/2024
Perfect
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Response from Épicerie de la Tour d’Argent
I am glad that you enjoyed your experience at the grocery store of La Tour d'Argent. We are happy to know that our service and products lived up to your expectations. Thank you for your feedback and we look forward to seeing you again soon.
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andre B.
Rating: 5 out of 5
following a purchase from 08/09/2024
very good products, I bought jam and pepper anchovies for a first successful test to be renewed soon very good welcome from the grocery store
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review of our grocery store. We are delighted that you appreciated our products, especially the jam and our spreads. We hope to see you again soon for more purchases and warmly welcome you again in our grocery store. See you soon!
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Denise D.
Rating: 5 out of 5
following a purchase from 02/09/2024
Paris to San Francisco in one week! Fabulous! Thank you!
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review, dear Madam! We are delighted that you enjoyed your visit to our grocery store at La Tour d'Argent. We hope to see you again soon!
J
Josée T.
Rating: 5 out of 5
following a purchase from 30/08/2024
Great and the service was superb.
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review of our grocery store at La Tour d'Argent. We are delighted that you enjoyed your experience and we hope to see you again soon. Thank you for your 5/5 rating and for your compliments on our service. See you soon!
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Anne S.
Rating: 5 out of 5
following a purchase from 23/08/2024
Perfect
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback, dear Madam! We are delighted that our grocery store has met your expectations. Do not hesitate to come back and see us at the grocery store of La Tour d'Argent to discover our new products. See you soon!