Customer reviews of Épicerie de la Tour d’Argent

9,7 /10

Based on 395 published reviews

Summary of reviews

The store consistently delivers an excellent experience with fast, on-time delivery and careful, sturdy packaging that protects items well. Customers highlight reliable service, attentive handling of packaging, and well-preserved contents, including bottles, crepes, and other foods, which contributes to smooth ordering and confident gifting. The product selection and quality are repeatedly praised, with many noting impressive flavors, freshness, and value for money across a range of items, from wines to specialty foods. Overall, the experience is described as seamless and satisfying, from ordering to delivery and presentation.

Reviews 1, 3 and 5 stars

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John H.

Published on 07/12/2023 à 16h48 following a purchase from 18/11/2023

Delivery on time, excellent product. Thank you

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Response from Épicerie de la Tour d’Argent Published on 07/12/2023

Thank you very much for your very positive review. We are delighted that you appreciated the product and its timely delivery.

Cecile G.

Published on 07/12/2023 à 16h33 following a purchase from 27/10/2023

Delivery too slow

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Response from Épicerie de la Tour d’Argent Published on 15/01/2024

Dear Madam,
Thank you for your order and your feedback on our fine grocery products. We take note of your comment regarding the delivery and we extend our apologies. We are doing everything possible to reduce delivery times.
See you soon in our grocery store,

Thuy Van C.

Published on 07/12/2023 à 16h32 following a purchase from 20/09/2023

The aged white bottles are not up to par. The Beaune 1er cru from Joseph Drouhin at 155 EUR was not good. The Chablis neither. The red bottles, however, are good for now. So my opinion is mixed. Regards

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Response from Épicerie de la Tour d’Argent Published on 07/12/2023

Dear Madam Coudon,
You chose a wine over twenty years old. It has aged peacefully in our cellars, however its quality is naturally variable.
Next time, do not hesitate to contact our customer service who will be happy to answer all your questions.
We are delighted that the red wine bottles have fully satisfied you and we hope to see you very soon on our site or at the Épicerie de la Tour d'Argent.
Best regards

Philippe G.

Published on 07/12/2023 à 16h31 following a purchase from 02/06/2023

Quick and good

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Response from Épicerie de la Tour d’Argent Published on 07/12/2023

Thank you very much for your positive review! We are happy that your order arrived quickly and in good condition. We hope to serve you again very soon!

Jean-Alain M.

Published on 07/12/2023 à 16h30 following a purchase from 30/06/2023

Excellent

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Response from Épicerie de la Tour d’Argent Published on 07/12/2023

Thank you very much for your positive review! We are delighted to count you among our customers.

Ravey F.

Published on 07/12/2023 à 16h30 following a purchase from 17/07/2023

Perfect as usual, thank you

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Response from Épicerie de la Tour d’Argent Published on 07/12/2023

Thank you very much for your positive review and your support! We are happy that you are satisfied with your purchases at Épicerie de la Tour d'Argent. We hope to see you again soon!

Patricia B.

Published on 06/12/2023 à 13h10 following a purchase from 22/11/2023

I rate 5 stars. Very good products, top quality.

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Response from Épicerie de la Tour d’Argent Published on 07/12/2023

Thank you very much dear Madam for your appreciation! We are delighted that you enjoyed our quality products. We hope to see you again soon.