Customer reviews of Épicerie de la Tour d’Argent

9,7 /10

Based on 395 published reviews

Summary of reviews

The store consistently delivers an excellent experience with fast, on-time delivery and careful, sturdy packaging that protects items well. Customers highlight reliable service, attentive handling of packaging, and well-preserved contents, including bottles, crepes, and other foods, which contributes to smooth ordering and confident gifting. The product selection and quality are repeatedly praised, with many noting impressive flavors, freshness, and value for money across a range of items, from wines to specialty foods. Overall, the experience is described as seamless and satisfying, from ordering to delivery and presentation.

Reviews 1, 4 and 5 stars

Reset filters

Brigitte F.

Published on 22/12/2023 à 15h07 following a purchase from 09/12/2023

Perfect, package in accordance with the order, received on time.

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 22/12/2023

Thank you very much dear Madam for your review. We are happy that your package arrived on time and that your order was correct. Thank you for choosing us!

Christine M.

Published on 22/12/2023 à 13h40 following a purchase from 10/12/2023

Delicious products as usual

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 22/12/2023

Thank you very much dear Madam! We are very happy that you appreciate our products!

Arnaud V.

Published on 22/12/2023 à 10h10 following a purchase from 05/12/2023

top

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 22/12/2023

Thank you very much dear Sir for your review. We are glad that you like our site.

Carole V.

Published on 21/12/2023 à 22h24 following a purchase from 07/12/2023

Very good product

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 22/12/2023

Thank you for your review, dear Madam. We are delighted that you liked our product. We always strive to provide the best products to our customers.

Jacques R.

Published on 18/12/2023 à 15h55 following a purchase from 05/12/2023

Great service

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 18/12/2023

Thank you dear Sir! We are happy to have met your expectations and fulfilled your request.

Anaïs F.

Published on 18/12/2023 à 15h51 following a purchase from 30/11/2023

Item conforms to my order and well packaged. Expect 8 days for delivery

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 18/12/2023

Thank you for your very positive review, dear Madam. We are delighted that your items arrived on time and well packaged. We do everything possible to provide you with the best experience and we hope to see you again soon!

Johan F.

Published on 13/12/2023 à 10h10 following a purchase from 28/11/2023

Excellent and aesthetic, exactly what one expects from this place

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 13/12/2023

Thank you very much for your review, dear Sir! We are delighted that you appreciate the site and that you were able to find what you were looking for. We hope to see you again soon!

Clément C.

Published on 12/12/2023 à 13h45 following a purchase from 28/11/2023

Top notch

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 12/12/2023

Thank you dear Sir for this excellent rating! We are delighted to have been able to provide you with quality service.

Aurelia S.

Published on 12/12/2023 à 13h29 following a purchase from 30/11/2023

A gift idea for my parents who were delighted. Quality products, very well packaged and delivered in very good conditions to preserve their freshness. The surprise had its effect!

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 12/12/2023

Thank you for your review. We are delighted that it pleased your parents and that the surprise had its effect! We are happy to be able to offer our customers quality products and fast and careful deliveries. Thank you again for your support.

Pierre G.

Published on 09/12/2023 à 15h34 following a purchase from 24/09/2023

The orders concerned bottles from old vintages, well packaged and delivered on time. Generally speaking, after several orders, very good service and very good welcome at the Grocery itself. The five stars are well deserved.

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 10/12/2023

Thank you very much for your positive review, dear Sir. We are happy that you appreciated your experience with Épicerie de la Tour d'Argent. We always strive to provide good service and a warm welcome, and we are delighted that you were able to see this during your orders. Thank you for giving us your five stars!

Arnaud S.

Published on 08/12/2023 à 14h41 following a purchase from 02/10/2023

Impeccable reception and bottle of excellent quality!

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 09/12/2023

Thank you for your review dear Sir! We are happy that your order arrived in good condition and that you appreciated the quality of our bottle. We thank you for joining us and sharing your opinion!

Laurence F.

Published on 08/12/2023 à 07h02 following a purchase from 24/09/2023

The orders are very well prepared. The products, for their part, are of exceptional quality.

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 08/12/2023

Thank you very much dear Madam for your review. We are very happy to have satisfied your order and that you found our products exceptional!

Marius M.

Published on 08/12/2023 à 00h03 following a purchase from 22/09/2023

The person (a man) at the store was very unpleasant. I did not receive any SMS confirming that my order was available in the store.

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 22/01/2024

Dear Sir,
We are sorry that you did not find the service up to your expectations during your visit to the store. Please know that customer satisfaction is at the heart of our concerns.
Moreover, it is important to note that we do not send SMS upon the arrival of an order in the store, you are notified by email to the address of your order.
Have a very good day
The grocery store of the Silver Tower

Rudy D.

Published on 07/12/2023 à 22h56 following a purchase from 07/10/2023

Perfect and fast.

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 08/12/2023

Thank you very much for your positive comment, dear Sir! We are delighted that you appreciated your shopping experience on our site and we hope you will trust us again!

Olivier G.

Published on 07/12/2023 à 19h22 following a purchase from 01/06/2023

Very satisfied.

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 08/12/2023

Thank you dear Sir for your very positive review of our site. We greatly appreciate your trust and are happy to see you satisfied with your purchase!

Louis-Philippe L.

Published on 07/12/2023 à 19h08 following a purchase from 10/06/2023

perfect shipment, fast and very secure with end-to-end tracking, very professional

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 08/12/2023

Thank you very much for your review, dear Sir! We are delighted that you appreciated your order and that your experience was so positive.

Philippe R.

Published on 07/12/2023 à 18h39 following a purchase from 29/10/2023

Nothing to complain about. I will place a new order.

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 08/12/2023

We are delighted that our site is to your liking and we hope to welcome you again very soon!

Mario S.

Published on 07/12/2023 à 17h33 following a purchase from 07/11/2023

great quality of products and perfectly explained recipe

Translated reviews