Customer reviews of Épicerie de la Tour d’Argent

9,7 /10

Based on 395 published reviews

Summary of reviews

The store consistently delivers an excellent experience with fast, on-time delivery and careful, sturdy packaging that protects items well. Customers highlight reliable service, attentive handling of packaging, and well-preserved contents, including bottles, crepes, and other foods, which contributes to smooth ordering and confident gifting. The product selection and quality are repeatedly praised, with many noting impressive flavors, freshness, and value for money across a range of items, from wines to specialty foods. Overall, the experience is described as seamless and satisfying, from ordering to delivery and presentation.

2 star reviews

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Christophe P.

Published on 16/03/2025 à 08h00 following a purchase from 28/02/2025

I received my order, very well packaged and protected; it was bottles of wine. However, I did not receive an order confirmation or a response to the email I sent them inquiring whether it had been properly processed.

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 18/03/2025

Dear Sir,

Thank you for taking the time to share your feedback. We are delighted to learn that your order arrived in perfect condition. We sincerely apologize for the lack of communication regarding the confirmation of your order. Your feedback is valuable and helps us improve our services. Rest assured that we are doing everything possible to provide an impeccable experience to our customers. Please do not hesitate to contact us for any questions, we are here to help.

Best regards,
The team at the Grocery Store of the Tour d'Argent