English 
T
Rating: 5 out of 5
Everything is perfect
Translated reviews
Customer reviews of Épicerie de la Tour d’Argent
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 386 published reviews
Summary of reviews
The online store Épicerie de la Tour d'Argent is repeatedly praised for its excellent product quality, with many customers highlighting the freshness and deliciousness of items like duck, foie gras, and a variety of gourmet foods. Fast and reliable delivery is another strong theme, as numerous reviews mention packages arriving on time and in solid condition, ensuring that products are well-protected during transit. The careful packaging is frequently noted as a key aspect of the service, with specific mentions of neat, protective wrapping that maintains the integrity of delicate items.
Reviews 2, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
It's very good. Products, service, and shop
Translated reviews
L
Rating: 5 out of 5
I am delighted. Thank you
Translated reviews
J
Rating: 5 out of 5
great!
Translated reviews
Response from Épicerie de la Tour d’Argent
We warmly thank you for your positive review! We are delighted that your experience was so satisfying and we hope to see you again very soon in our store.
Best regards,
The team at the Tour d'Argent Grocery
Best regards,
The team at the Tour d'Argent Grocery
F
Rating: 5 out of 5
delighted
Translated reviews
Response from Épicerie de la Tour d’Argent
We sincerely thank you for your warm feedback! We are delighted to hear that you enjoyed our products and hope to see you very soon in our store.
Best regards,
The team at the Tour d'Argent Grocery.
Best regards,
The team at the Tour d'Argent Grocery.
J
Rating: 5 out of 5
Always fast shipping, well packaged and well preserved
Translated reviews
Response from Épicerie de la Tour d’Argent
We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with the speed of shipping as well as the quality of our packaging. Your satisfaction is our greatest reward.
Best regards,
The team at the Tour d'Argent Grocery
Best regards,
The team at the Tour d'Argent Grocery
G
Rating: 5 out of 5
Excellent service and quality
Translated reviews
Response from Épicerie de la Tour d’Argent
A big thank you for your flattering review! We are delighted that our service and the quality of our products have satisfied you. Your support motivates us to continue offering you the best.
Best regards,
The shop team.
Best regards,
The shop team.
V
Rating: 5 out of 5
very well
Translated reviews
Response from Épicerie de la Tour d’Argent
We sincerely thank you for your positive feedback. We are delighted that your experience met your expectations and we hope to see you soon in our online store.
Best regards,
The team at the Épicerie de la Tour d'Argent.
Best regards,
The team at the Épicerie de la Tour d'Argent.
T
Rating: 5 out of 5
Everything is in order, careful packaging
Translated reviews
Response from Épicerie de la Tour d’Argent
We warmly thank you for your positive feedback! We are delighted that you appreciated the quality of our products and the packaging. Your satisfaction is our greatest reward.
J
Rating: 5 out of 5
Fast delivery. It's perfect.
Translated reviews
Response from Épicerie de la Tour d’Argent
We warmly thank you for your positive feedback. We are delighted to learn that you appreciated the speed of our delivery service. Your satisfaction is our greatest reward.
B
Rating: 4 out of 5
The contents of the package (especially for the blinis) suggested that it was more for 2 people than for 4. We are "big eaters" at home and we appreciate the quality and freshness of the food. Nothing to say about the "excellent" quality of the products.
Translated reviews
Response from Épicerie de la Tour d’Argent
Dear Madam, We sincerely thank you for your feedback and are delighted that you liked the quality of our products. We take note of your comment regarding the quantities and hope that you will return soon to discover more delights from our grocery.
J
Rating: 4 out of 5
The ordered packages have been received well. However, at the time of the order, I had to pay an amount that did not correspond to the displayed promotion (a difference of 220 euros). I requested a correction of this anomaly and the organization granted me a promotion code of 220 euros on my next order. I therefore consider that the error has been corrected. It is precisely because of this setback that I only gave 4 stars.
Translated reviews
Response from Épicerie de la Tour d’Argent
A big thank you for your positive feedback! We are delighted that your packages have been received well and that the situation could be resolved for your next order. Your satisfaction is our priority, and we hope to see you soon in our store.
P
Rating: 5 out of 5
Perfect - I recommend
Translated reviews
Response from Épicerie de la Tour d’Argent
We warmly thank you for your positive feedback. It is a pleasure to know that you are satisfied with your experience with us. Your recommendation touches us and motivates us to continue offering the best.
M
Rating: 5 out of 5
Everything was perfect from ordering to delivery. However, a small regret: this order was a gift and I couldn't leave a message for the recipient.
Translated reviews
Response from Épicerie de la Tour d’Argent
We warmly thank you for your positive feedback and are delighted to learn that your experience met your expectations. We understand your wish to add a message for the recipient and take note of your feedback to improve our service in the future.
D
Rating: 5 out of 5
Very good
Translated reviews
Response from Épicerie de la Tour d’Argent
We warmly thank you for your positive feedback! We are delighted to know that you enjoyed your experience with us. Your satisfaction is our greatest reward.
F
Rating: 5 out of 5
perfect, neat packaging, excellent products
Translated reviews
Response from Épicerie de la Tour d’Argent
We warmly thank you for your very positive review. We are delighted that you appreciated the packaging and the quality of our products. We look forward to seeing you soon in our store!
A
Rating: 5 out of 5
The package met expectations. The delivery was very good. It's a shame that you can't pay a small supplement for a gift box. The products are beautiful and allow us to experience the Tower. Thank you.
Translated reviews
Response from Épicerie de la Tour d’Argent
We sincerely thank you for your warm feedback. We are delighted that our products have satisfied you and that they allow you to experience the Tower. Your suggestion regarding the gift box is greatly appreciated and will be taken into account.
L
Rating: 5 out of 5
Everything was perfect
Translated reviews
Response from Épicerie de la Tour d’Argent
We warmly thank you for your positive feedback. We are delighted that you found your experience perfect and hope to see you again soon in our online store.
D
Rating: 5 out of 5
Congratulations to all the teams, especially to the team in charge of shipping (each product is very well packaged). The food lovers enjoyed the crepes, the babas, and the cookies.
Translated reviews
Response from Épicerie de la Tour d’Argent
A big thank you for your warm feedback! We are delighted that our products have pleased your guests and that you appreciated the quality of our packaging. Your satisfaction is our greatest reward!
J
Rating: 5 out of 5
Nothing to complain about, everything went very well, friendly welcome at the shop during my visit on the agreed date. This is the second one I ordered, same very good quality both times.
Translated reviews
Response from Épicerie de la Tour d’Argent
A big thank you for your very positive feedback. We are delighted to learn that your experience met your expectations and that you appreciated the quality of our products. Your loyalty touches us and we hope to welcome you again very soon.
M
Rating: 5 out of 5
Good
Translated reviews
Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review and your 5-star rating! We are delighted that you enjoyed your experience at the Tour d'Argent Grocery. Your satisfaction is our priority, and we hope to see you again soon!
Best regards,
The team at the Tour d'Argent Grocery
Best regards,
The team at the Tour d'Argent Grocery
L
Rating: 5 out of 5
Magnificent as always. Fast and secure shipping. And impeccable quality content: what a joy that the Cave of the Tour d'Argent exists
Translated reviews
Response from Épicerie de la Tour d’Argent
Thank you very much for your flattering review! We are delighted that you are satisfied with our service and the quality of our products. Your support is precious and motivates us to continue excelling.
T
Rating: 5 out of 5
Service rendered as described. The packaging provides good protection for the bottles.
Translated reviews
Response from Épicerie de la Tour d’Argent
Dear Sir, we sincerely thank you for your flattering review. We are delighted to learn that you found our service to meet your expectations and that the packaging was able to ensure the protection of your bottles. Your satisfaction is our priority and we hope to welcome you again very soon.
C
Rating: 5 out of 5
Thank you, The products were very well packaged, the delivery went smoothly. These products have mostly been consumed and I am very satisfied. Christophe JOUZEL
Translated reviews
Response from Épicerie de la Tour d’Argent
Dear Sir, We sincerely thank you for your flattering feedback and are delighted to learn that you are satisfied with our products and their packaging.
Best regards,
The team at the Silver Tower Grocery
Best regards,
The team at the Silver Tower Grocery
A
Rating: 5 out of 5
PERFECT!
Translated reviews
Response from Épicerie de la Tour d’Argent
We warmly thank you for your flattering review! Your satisfaction is our priority, and we are delighted that you had a perfect experience at the Grocery Store of the Tower of Silver. See you very soon!
The team at the Grocery Store of the Tower of Silver.
The team at the Grocery Store of the Tower of Silver.
S
Rating: 5 out of 5
Quality of products and services is top-notch!
Translated reviews
Response from Épicerie de la Tour d’Argent
We warmly thank you for your flattering review and your perfect score of 5/5! We are delighted to learn that you appreciated the quality of our products and services. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best to our customers.
F
Rating: 5 out of 5
Very good. All that's left is to enjoy hoping that we will have a great time! Except that once again, the site crashes when you want to finalize the order without living in Paris intra-muros, which forces you to call without being sure that you keep your cart. Too bad.
Translated reviews
Response from Épicerie de la Tour d’Argent
Sir, we warmly thank you for your very positive review. We are delighted that you like our offer, but we take note of your comment regarding the difficulties encountered during the finalization of your order. We will actively work to resolve this issue in order to improve our customers' experience.
P
Rating: 5 out of 5
Always a very good welcome and the orders delivered on time. Good advice.
Translated reviews
Response from Épicerie de la Tour d’Argent
Dear Sir, Thank you very much for your positive feedback! We are delighted that you appreciate our welcome and the quality of our advice. Your satisfaction is our priority, and we are happy to be able to serve you. See you soon at the Tour d'Argent Grocery!
M
Rating: 5 out of 5
Excellent
Translated reviews
Response from Épicerie de la Tour d’Argent
Madam, We sincerely thank you for your flattering review of our grocery store. Your satisfaction is our priority, and your words encourage us to continue providing the best possible service. We hope to see you very soon at the Tour d'Argent!
C
Rating: 5 out of 5
PERFECT!
Translated reviews
Response from Épicerie de la Tour d’Argent
We warmly thank you for your flattering review! We are delighted to learn that your experience at the Épicerie de la Tour d'Argent met your expectations. Your satisfaction is our greatest reward.
Best regards,
The team at the Épicerie de la Tour d'Argent
Best regards,
The team at the Épicerie de la Tour d'Argent
V
Rating: 5 out of 5
I opened 2 of the 8 ordered wines and they were both very good. Good value for money, I am satisfied.
Translated reviews
Response from Épicerie de la Tour d’Argent
We sincerely thank you for your flattering review and for your rating of 5/5. We are delighted to learn that you appreciated the wines you ordered and that you find them to be a good value for money. Your satisfaction is our priority, and we hope to see you soon in our grocery store to discover more treasures.
The team at the Grocery Store of the Tour d'Argent.
The team at the Grocery Store of the Tour d'Argent.
B
Rating: 5 out of 5
Excellent!
J
Rating: 5 out of 5
Excellent!
Translated reviews
Response from Épicerie de la Tour d’Argent
A big thank you for your positive review and your rating of 5/5! We are delighted to hear that you had an excellent experience on our site "Grocery of the Silver Tower". Your satisfaction is our priority, and we hope to see you again soon!
P
Rating: 5 out of 5
Package received on time.
Translated reviews
Response from Épicerie de la Tour d’Argent
Dear Sir,
We warmly thank you for your positive feedback! We are delighted to learn that your package was received on time. Your satisfaction is our priority, and we hope to see you again soon on our site.
We warmly thank you for your positive feedback! We are delighted to learn that your package was received on time. Your satisfaction is our priority, and we hope to see you again soon on our site.
O
Rating: 5 out of 5
Fast delivery and particularly well packaged!!!
Translated reviews
Response from Épicerie de la Tour d’Argent
We warmly thank you for your flattering review and your 5-star rating! We are delighted to learn that the speed of our delivery service as well as the careful packaging of your products satisfied you.
M
Rating: 5 out of 5
Perfect !!
Translated reviews
Response from Épicerie de la Tour d’Argent
We sincerely thank you for your flattering review, Dear Sir! We are delighted to learn that you found your experience at the Épicerie de la Tour d'Argent perfect. Your satisfaction is our priority, and we hope to welcome you again very soon.
C
Rating: 4 out of 5
Satisfied with the speed of delivery
Translated reviews
Response from Épicerie de la Tour d’Argent
Thank you for your positive feedback, and we are delighted to hear that you appreciated the speed of our delivery service. Your satisfaction is our priority, and we hope to see you again soon on our site "Grocery of the Silver Tower."
L
Rating: 5 out of 5
satisfied
Translated reviews
Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback and your rating of 5/5! We are delighted to learn that you were satisfied with your experience at the Épicerie de la Tour d'Argent. Your satisfaction is our priority, and we hope to see you again soon.
F
Rating: 5 out of 5
Perfect
Translated reviews
Response from Épicerie de la Tour d’Argent
We sincerely thank you for your positive review, François. Your satisfaction is our priority and we are delighted that our site, "Grocery of the Silver Tower", met your expectations. We look forward to serving you again!
K
Rating: 5 out of 5
PERFECT
Translated reviews
Response from Épicerie de la Tour d’Argent
We sincerely thank you for your glowing review of 5/5. Your satisfaction is our priority and your compliments encourage us to continue providing quality service. We look forward to welcoming you again to the Épicerie de la Tour d'Argent!