The store consistently delivers an excellent experience with fast, on-time delivery and careful, sturdy packaging that protects items well. Customers highlight reliable service, attentive handling of packaging, and well-preserved contents, including bottles, crepes, and other foods, which contributes to smooth ordering and confident gifting. The product selection and quality are repeatedly praised, with many noting impressive flavors, freshness, and value for money across a range of items, from wines to specialty foods. Overall, the experience is described as seamless and satisfying, from ordering to delivery and presentation.
Navigation was difficult with all the out-of-stock items that the selection can't even handle / good order, delivery and invoice without details so delicate verification! Excellent products, serious packaging.
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your feedback and for the score of 4/5. We are delighted to learn that you appreciate our products and our packaging. We take note of your comments regarding navigation on our site and order details. We are constantly working to improve our customers' experience and your feedback will be taken into account. Please feel free to contact us directly for any questions or assistance you may need.
S
Sebastien V.
Rating: 5 out of 5
following a purchase from 05/10/2025
Very good service and very fast shipping, receipt of packages in perfect condition and very well protected. I recommend.
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your flattering review and your recommendation. We are delighted to learn that our service and the quality of our shipments met your expectations. We hope to see you again soon on our site!
A
Aurélien F.
Rating: 5 out of 5
following a purchase from 01/10/2025
Super efficient
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you found our service super efficient. Your satisfaction is our priority and we hope to welcome you again very soon at the Épicerie de la Tour d'Argent.
S
Sarah A.
Rating: 5 out of 5
following a purchase from 27/09/2025
Order received quickly, perfectly protected
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Response from Épicerie de la Tour d’Argent
Dear Madam, We sincerely thank you for your glowing review and are delighted to learn that your order arrived quickly and in perfect condition. Your satisfaction is our priority and we hope to see you again soon on our site!
S
Serge C.
Rating: 5 out of 5
following a purchase from 24/09/2025
Everything went very well, thank you.
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Response from Épicerie de la Tour d’Argent
Dear Sir, Thank you very much for your positive feedback! We are delighted to learn that your experience with our grocery store was satisfactory.
T
Thomas C.
Rating: 5 out of 5
following a purchase from 24/09/2025
fast delivery, very well packaged and in accordance with the order
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Response from Épicerie de la Tour d’Argent
Dear Sir, We sincerely thank you for your glowing review and are delighted to learn that your experience with our delivery service met your expectations. Your satisfaction is our priority, and we take pride in ensuring fast and careful delivery.
A
Alexander S.
Rating: 5 out of 5
following a purchase from 19/09/2025
Perfect!
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Response from Épicerie de la Tour d’Argent
Dear Sir, A big thank you for your glowing review! We are delighted to know that you are satisfied with your experience at the Tour d'Argent Grocery. Your satisfaction is our priority. See you very soon!
K
Karine A.
Rating: 5 out of 5
following a purchase from 19/09/2025
perfect
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Response from Épicerie de la Tour d’Argent
Dear Madam, A big thank you for your glowing review! We are delighted that you had a perfect experience on our site. Your satisfaction is our priority and your feedback motivates us to continue offering the best. Best regards,
The team at the Tour d'Argent Grocery
C
Charles B.
Rating: 5 out of 5
following a purchase from 24/09/2025
Perfect communication, very careful packaging, delivery as planned
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Response from Épicerie de la Tour d’Argent
Dear Sir,
We sincerely thank you for your glowing 5/5 rating. We are delighted to learn that you appreciated our communication, the packaging of your products, as well as the punctuality of our delivery. Your satisfaction is our priority and your feedback is precious to us.
Best regards,
The team at the Tour d'Argent Grocery
L
Louis-Philippe L.
Rating: 5 out of 5
following a purchase from 17/09/2025
Speed of shipping Easy communication
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your glowing review! We are delighted that you appreciated the speed of our service and our communication. Your satisfaction is our priority, and your feedback motivates us to continue improving our service.
C
Carl F.
Rating: 5 out of 5
following a purchase from 24/09/2025
In-store pickup, the same day; excellent
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your glowing review, Carl. We are delighted to learn that you appreciated the speed and efficiency of our in-store pickup service. Your satisfaction is our priority and we hope to welcome you again very soon at the Tour d'Argent Grocery.
M
Mathieu D.
Rating: 5 out of 5
following a purchase from 17/09/2025
-
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Response from Épicerie de la Tour d’Argent
A big thank you for your review and your 5/5 rating! We are delighted that our site "Grocery of the Tour d'Argent" pleased you. Your satisfaction is our priority. Don't hesitate to come back and see us!
A
Alex M.
Rating: 4 out of 5
following a purchase from 24/08/2025
Order of 7 bottles, very good extensive selection (I know the selection in-store well, and I had chosen bottles not sold in-store). There was a problem with one bottle in bad condition (corked) and a small misunderstanding regarding the exchange process, but it was quickly resolved.
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Response from Épicerie de la Tour d’Argent
Hello Sir,
We sincerely thank you for your positive feedback on our selection of bottles. We are delighted that you found what you were looking for online. We apologize for the inconvenience encountered with the corked bottle and for the confusion during the exchange, and we are glad that it could be quickly resolved. Your satisfaction is our priority, and we hope to see you again soon on our site. Best regards,
The team at the Tour d'Argent Grocery.
E
Emilie P.
Rating: 5 out of 5
following a purchase from 29/08/2025
Very good order tracking
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your glowing comment, dear Madam. We are pleased to hear that the tracking of your order met your expectations. Your satisfaction is our priority and we hope to see you soon on our site!
G
Gabriel D.
Rating: 5 out of 5
following a purchase from 17/09/2025
Perfect! Thank you very much
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Response from Épicerie de la Tour d’Argent
Dear Sir, we sincerely thank you for your excellent review and your 5/5 rating. Your satisfaction is our priority, and we are delighted to know that your experience with our grocery store met your expectations.
D
Dominique L.
Rating: 5 out of 5
following a purchase from 20/09/2025
No particular remarks
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your review and your 5/5 rating! Your satisfaction is our priority, and we are pleased to know that your experience in our grocery store met your expectations. Please feel free to come back, we will always be happy to welcome you.
L
Lionel C.
Rating: 5 out of 5
following a purchase from 17/09/2025
Order perfectly matching, perfect service.
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your glowing review and your 5-star rating. We are delighted to hear that your order perfectly met your expectations and that our service satisfied you. Your satisfaction is our priority, and we hope to welcome you back very soon to our grocery store.
L
Laurent S.
Rating: 4 out of 5
following a purchase from 20/08/2025
Just one issue with opening the wooden box, difficulty sliding the lid, it should have been checked before sending the package, it's unfortunate for the ease of use of the box, especially for placing an electric candle inside. Best regards
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Response from Épicerie de la Tour d’Argent
We thank you for your constructive feedback and are sorry to hear that you encountered a problem with opening the box. Your comment is important to us and we will ensure to improve this point to guarantee an optimal user experience. Please do not hesitate to contact us if you need further assistance.
G
Guillaume P.
Rating: 5 out of 5
following a purchase from 17/09/2025
Package received, now just to enjoy
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback! We are delighted to hear that your package has arrived and hope you will enjoy every tasting. Feel free to share your feedback on our products!
Best regards,
The team at the Tour d'Argent Grocery
T
Thomas B.
Rating: 5 out of 5
following a purchase from 18/09/2025
Very good
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review! We are delighted that you appreciated your experience at the Épicerie de la Tour d'Argent. Your satisfaction is our priority and we hope to see you again soon. Best regards, The team at the Épicerie de la Tour d'Argent
M
Martin T.
Rating: 5 out of 5
following a purchase from 20/09/2025
Superb selection of wines! Very high quality cellar! Excellent advice and welcome!
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your flattering review regarding our selection of wines and the quality of our cellar. We are delighted that our advice and welcome contributed to your satisfying experience. We look forward to welcoming you again to the Épicerie de la Tour d'Argent!
J
Joelle A.
Rating: 5 out of 5
following a purchase from 13/09/2025
products of very high quality
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Response from Épicerie de la Tour d’Argent
Dear Madam, we sincerely thank you for your flattering evaluation. Your satisfaction regarding the quality of our products is our greatest reward. We hope to welcome you again very soon at the Épicerie de la Tour d'Argent.
S
Sandie L.
Rating: 5 out of 5
following a purchase from 11/09/2025
Everything was perfect, from communication to delivery and of course it was delicious! Thank you
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Response from Épicerie de la Tour d’Argent
A big thank you for your flattering review! We are delighted that you appreciated our service and the quality of our products. Your satisfaction is our greatest reward.
R
Romain D.
Rating: 5 out of 5
following a purchase from 29/08/2025
Great!
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review! We are delighted to know that you enjoyed our grocery store. We look forward to welcoming you again soon! Best regards, The team at the Épicerie de la Tour d'Argent
M
Maud W.
Rating: 5 out of 5
following a purchase from 31/08/2025
Very appreciated as a gift
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Response from Épicerie de la Tour d’Argent
Thank you very much for your flattering review and your 5/5 rating! We are delighted to learn that our products were liked and appreciated as a gift. Your satisfaction is our greatest reward!
A
Alain O.
Rating: 5 out of 5
following a purchase from 23/08/2025
High quality products and service.
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your flattering review, dear Sir. Your satisfaction is our priority, and we are delighted to learn that our products and service met your expectations. We look forward to welcoming you again soon at the Épicerie de la Tour d'Argent.
P
Paul T.
Rating: 5 out of 5
following a purchase from 30/08/2025
Very good selection of wines, very good advice on site as well as real kindness and a true sense of service/sales.
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Response from Épicerie de la Tour d’Argent
A big thank you for your flattering review! We are delighted that you appreciated our selection of wines and our service. Your satisfaction is our greatest reward. See you very soon at the Épicerie de la Tour d'Argent!
D
David N.
Rating: 5 out of 5
following a purchase from 23/08/2025
Top service
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your flattering review and for the rating of 5/5! Your satisfaction is our priority and we are delighted to learn that you appreciated our service. We look forward to welcoming you again soon at the Épicerie de la Tour d'Argent!
P
Pierre G.
Rating: 5 out of 5
following a purchase from 25/08/2025
Very satisfied with this service.
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your flattering comment and for the rating of 5/5. We are delighted to learn that you are very satisfied with your experience at the Épicerie de la Tour d'Argent. Your satisfaction is our greatest reward and we hope to welcome you again very soon.
Y
Yohan V.
Rating: 5 out of 5
following a purchase from 29/08/2025
Top order preparation speed, the items are excellent
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Response from Épicerie de la Tour d’Argent
Dear Sir,
We warmly thank you for your flattering review and for the perfect score you gave us. We are delighted to learn that the speed of preparation of your orders as well as the quality of our items met your expectations. Your satisfaction is our priority and your feedback encourages us to continue in this direction. We look forward to serving you again soon!
Best regards,
The team at the Épicerie de la Tour d'Argent.
C
Charles-Emmanuel P.
Rating: 5 out of 5
following a purchase from 24/08/2025
perfect
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Response from Épicerie de la Tour d’Argent
A big thank you for your excellent review! We are thrilled that your experience at the Épicerie de la Tour d'Argent was perfect. Your satisfaction is our greatest reward. We look forward to welcoming you again!
O
Olivier L.
Rating: 5 out of 5
following a purchase from 22/08/2025
Perfect!
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your flattering review and your rating of 5/5! We are delighted to learn that your experience at the Épicerie de la Tour d'Argent was perfect. Your satisfaction is our priority, and we hope to welcome you again very soon.
L
Lioudmila B.
Rating: 5 out of 5
following a purchase from 26/08/2025
Everything is perfect!
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Response from Épicerie de la Tour d’Argent
Dear Madam,
We sincerely thank you for your flattering review and your score of 5/5! We are delighted to learn that your experience at the Grocery Store of the Tour d'Argent met your expectations. Your satisfaction is our priority, and we hope to welcome you again very soon.
Best regards,
The team at the Grocery Store of the Tour d'Argent
G
Gabriel F.
Rating: 5 out of 5
following a purchase from 22/07/2025
Top customer experience! Clear shopping site, fast delivery, perfect notifications, and attentive and efficient customer service. Bravo!
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Response from Épicerie de la Tour d’Argent
Dear Sir, We warmly thank you for your very flattering feedback regarding your experience on our site "Grocery Store of the Tour d'Argent". Your satisfaction is our priority, and we are delighted to know that our service met your expectations.
A
Alban C.
Rating: 5 out of 5
following a purchase from 17/07/2025
Perfect
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Response from Épicerie de la Tour d’Argent
Dear Sir, we warmly thank you for your flattering review and your 5-star rating. We are delighted that our site "Grocery Store of the Tour d'Argent" meets your expectations. Your satisfaction is our priority, and we hope to welcome you again very soon.
T
Thomas B.
Rating: 5 out of 5
following a purchase from 12/07/2025
High-quality products and fast delivery
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Response from Épicerie de la Tour d’Argent
Dear Sir,
We sincerely thank you for your flattering review and for taking the time to share your experience. We are delighted that you appreciated the quality of our products as well as the speed of our delivery service. Your satisfaction is our priority, and your feedback encourages us to continue offering the best. Best regards,
The team at the Grocery Store of the Tour d'Argent.
M
Marie Louise K.
Rating: 5 out of 5
following a purchase from 14/07/2025
Top
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Response from Épicerie de la Tour d’Argent
Dear Madam,
We sincerely thank you for your flattering comment and your perfect score of 5/5. Your satisfaction is our priority, and we are delighted that your experience at the Grocery Store of the Tour d'Argent met your expectations. We look forward to welcoming you again soon!
Best regards,
The team at the Grocery Store of the Tour d'Argent
P
Patricia P.
Rating: 5 out of 5
following a purchase from 24/06/2025
The assistance provided by Nicole was impeccable!! It was a pleasure to work with her!! Thank you very much!!
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Response from Épicerie de la Tour d’Argent
Dear Madam,
Thank you very much for your flattering review! We are delighted to learn that Nicole's assistance met your expectations. Your satisfaction is our priority, and we will pass on your compliments to Nicole.
Best regards,
The team at the Grocery Store
V
Véronique V.
Rating: 4 out of 5
following a purchase from 28/06/2025
A delivery address problem almost led to the return of the gift, which was saved at the last minute by the recipient
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Response from Épicerie de la Tour d’Argent
Dear Madam, we sincerely thank you for your feedback and are delighted that your gift was able to be saved in time. We take note of your feedback regarding the delivery address issue and will do everything possible to improve this point in the future. Please do not hesitate to contact us for any other questions or suggestions.
P
Philippe S.
Rating: 5 out of 5
following a purchase from 05/06/2025
Great! Well received. Thank you
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your excellent rating and for your positive feedback on our site "Épicerie de la Tour d'Argent". We are delighted to hear that your order was well received. Don't hesitate to reach out to us for any other requests, we will always be happy to serve you.
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