The online store Épicerie de la Tour d'Argent is repeatedly praised for its excellent product quality, with many customers highlighting the freshness and deliciousness of items like duck, foie gras, and a variety of gourmet foods. Fast and reliable delivery is another strong theme, as numerous reviews mention packages arriving on time and in solid condition, ensuring that products are well-protected during transit. The careful packaging is frequently noted as a key aspect of the service, with specific mentions of neat, protective wrapping that maintains the integrity of delicate items.
We sincerely thank you for your glowing review! We are delighted that you appreciated the speed of our service and our communication. Your satisfaction is our priority, and your feedback motivates us to continue improving our service.
C
Carl F.
Rating: 5 out of 5
following a purchase from 24/09/2025
In-store pickup, the same day; excellent
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your glowing review, Carl. We are delighted to learn that you appreciated the speed and efficiency of our in-store pickup service. Your satisfaction is our priority and we hope to welcome you again very soon at the Tour d'Argent Grocery.
M
Mathieu D.
Rating: 5 out of 5
following a purchase from 17/09/2025
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Response from Épicerie de la Tour d’Argent
A big thank you for your review and your 5/5 rating! We are delighted that our site "Grocery of the Tour d'Argent" pleased you. Your satisfaction is our priority. Don't hesitate to come back and see us!
A
Alex M.
Rating: 4 out of 5
following a purchase from 24/08/2025
Order of 7 bottles, very good extensive selection (I know the selection in-store well, and I had chosen bottles not sold in-store). There was a problem with one bottle in bad condition (corked) and a small misunderstanding regarding the exchange process, but it was quickly resolved.
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Response from Épicerie de la Tour d’Argent
Hello Sir,
We sincerely thank you for your positive feedback on our selection of bottles. We are delighted that you found what you were looking for online. We apologize for the inconvenience encountered with the corked bottle and for the confusion during the exchange, and we are glad that it could be quickly resolved. Your satisfaction is our priority, and we hope to see you again soon on our site. Best regards,
The team at the Tour d'Argent Grocery.
E
Emilie P.
Rating: 5 out of 5
following a purchase from 29/08/2025
Very good order tracking
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your glowing comment, dear Madam. We are pleased to hear that the tracking of your order met your expectations. Your satisfaction is our priority and we hope to see you soon on our site!
G
GABRIEL D.
Rating: 5 out of 5
following a purchase from 17/09/2025
Perfect! Thank you very much
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Response from Épicerie de la Tour d’Argent
Dear Sir, we sincerely thank you for your excellent review and your 5/5 rating. Your satisfaction is our priority, and we are delighted to know that your experience with our grocery store met your expectations.
D
Dominique L.
Rating: 5 out of 5
following a purchase from 20/09/2025
No particular remarks
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your review and your 5/5 rating! Your satisfaction is our priority, and we are pleased to know that your experience in our grocery store met your expectations. Please feel free to come back, we will always be happy to welcome you.
L
Lionel C.
Rating: 5 out of 5
following a purchase from 17/09/2025
Order perfectly matching, perfect service.
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your glowing review and your 5-star rating. We are delighted to hear that your order perfectly met your expectations and that our service satisfied you. Your satisfaction is our priority, and we hope to welcome you back very soon to our grocery store.
L
Laurent S.
Rating: 4 out of 5
following a purchase from 20/08/2025
Just one issue with opening the wooden box, difficulty sliding the lid, it should have been checked before sending the package, it's unfortunate for the ease of use of the box, especially for placing an electric candle inside. Best regards
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Response from Épicerie de la Tour d’Argent
We thank you for your constructive feedback and are sorry to hear that you encountered a problem with opening the box. Your comment is important to us and we will ensure to improve this point to guarantee an optimal user experience. Please do not hesitate to contact us if you need further assistance.
G
Guillaume P.
Rating: 5 out of 5
following a purchase from 17/09/2025
Package received, now just to enjoy
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback! We are delighted to hear that your package has arrived and hope you will enjoy every tasting. Feel free to share your feedback on our products!
Best regards,
The team at the Tour d'Argent Grocery
T
Thomas B.
Rating: 5 out of 5
following a purchase from 18/09/2025
Very good
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review! We are delighted that you appreciated your experience at the Épicerie de la Tour d'Argent. Your satisfaction is our priority and we hope to see you again soon. Best regards, The team at the Épicerie de la Tour d'Argent
M
Martin T.
Rating: 5 out of 5
following a purchase from 20/09/2025
Superb selection of wines! Very high quality cellar! Excellent advice and welcome!
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your flattering review regarding our selection of wines and the quality of our cellar. We are delighted that our advice and welcome contributed to your satisfying experience. We look forward to welcoming you again to the Épicerie de la Tour d'Argent!
J
Joelle A.
Rating: 5 out of 5
following a purchase from 13/09/2025
products of very high quality
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Response from Épicerie de la Tour d’Argent
Dear Madam, we sincerely thank you for your flattering evaluation. Your satisfaction regarding the quality of our products is our greatest reward. We hope to welcome you again very soon at the Épicerie de la Tour d'Argent.
S
Sandie L.
Rating: 5 out of 5
following a purchase from 11/09/2025
Everything was perfect, from communication to delivery and of course it was delicious! Thank you
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Response from Épicerie de la Tour d’Argent
A big thank you for your flattering review! We are delighted that you appreciated our service and the quality of our products. Your satisfaction is our greatest reward.
R
Romain D.
Rating: 5 out of 5
following a purchase from 29/08/2025
Great!
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review! We are delighted to know that you enjoyed our grocery store. We look forward to welcoming you again soon! Best regards, The team at the Épicerie de la Tour d'Argent
M
Maud W.
Rating: 5 out of 5
following a purchase from 31/08/2025
Very appreciated as a gift
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Response from Épicerie de la Tour d’Argent
Thank you very much for your flattering review and your 5/5 rating! We are delighted to learn that our products were liked and appreciated as a gift. Your satisfaction is our greatest reward!
A
alain O.
Rating: 5 out of 5
following a purchase from 23/08/2025
High quality products and service.
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your flattering review, dear Sir. Your satisfaction is our priority, and we are delighted to learn that our products and service met your expectations. We look forward to welcoming you again soon at the Épicerie de la Tour d'Argent.
P
paul T.
Rating: 5 out of 5
following a purchase from 30/08/2025
Very good selection of wines, very good advice on site as well as real kindness and a true sense of service/sales.
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Response from Épicerie de la Tour d’Argent
A big thank you for your flattering review! We are delighted that you appreciated our selection of wines and our service. Your satisfaction is our greatest reward. See you very soon at the Épicerie de la Tour d'Argent!
D
David N.
Rating: 5 out of 5
following a purchase from 23/08/2025
Top service
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your flattering review and for the rating of 5/5! Your satisfaction is our priority and we are delighted to learn that you appreciated our service. We look forward to welcoming you again soon at the Épicerie de la Tour d'Argent!
P
Pierre G.
Rating: 5 out of 5
following a purchase from 25/08/2025
Very satisfied with this service.
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your flattering comment and for the rating of 5/5. We are delighted to learn that you are very satisfied with your experience at the Épicerie de la Tour d'Argent. Your satisfaction is our greatest reward and we hope to welcome you again very soon.
Y
Yohan V.
Rating: 5 out of 5
following a purchase from 29/08/2025
Top order preparation speed, the items are excellent
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Response from Épicerie de la Tour d’Argent
Dear Sir,
We warmly thank you for your flattering review and for the perfect score you gave us. We are delighted to learn that the speed of preparation of your orders as well as the quality of our items met your expectations. Your satisfaction is our priority and your feedback encourages us to continue in this direction. We look forward to serving you again soon!
Best regards,
The team at the Épicerie de la Tour d'Argent.
C
Charles-Emmanuel P.
Rating: 5 out of 5
following a purchase from 24/08/2025
perfect
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Response from Épicerie de la Tour d’Argent
A big thank you for your excellent review! We are thrilled that your experience at the Épicerie de la Tour d'Argent was perfect. Your satisfaction is our greatest reward. We look forward to welcoming you again!
O
Olivier L.
Rating: 5 out of 5
following a purchase from 22/08/2025
Perfect!
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your flattering review and your rating of 5/5! We are delighted to learn that your experience at the Épicerie de la Tour d'Argent was perfect. Your satisfaction is our priority, and we hope to welcome you again very soon.
L
Lioudmila B.
Rating: 5 out of 5
following a purchase from 26/08/2025
Everything is perfect!
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Response from Épicerie de la Tour d’Argent
Dear Madam,
We sincerely thank you for your flattering review and your score of 5/5! We are delighted to learn that your experience at the Grocery Store of the Tour d'Argent met your expectations. Your satisfaction is our priority, and we hope to welcome you again very soon.
Best regards,
The team at the Grocery Store of the Tour d'Argent
G
Gabriel F.
Rating: 5 out of 5
following a purchase from 22/07/2025
Top customer experience! Clear shopping site, fast delivery, perfect notifications, and attentive and efficient customer service. Bravo!
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Response from Épicerie de la Tour d’Argent
Dear Sir, We warmly thank you for your very flattering feedback regarding your experience on our site "Grocery Store of the Tour d'Argent". Your satisfaction is our priority, and we are delighted to know that our service met your expectations.
A
Alban C.
Rating: 5 out of 5
following a purchase from 17/07/2025
Perfect
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Response from Épicerie de la Tour d’Argent
Dear Sir, we warmly thank you for your flattering review and your 5-star rating. We are delighted that our site "Grocery Store of the Tour d'Argent" meets your expectations. Your satisfaction is our priority, and we hope to welcome you again very soon.
T
Thomas B.
Rating: 5 out of 5
following a purchase from 12/07/2025
High-quality products and fast delivery
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Response from Épicerie de la Tour d’Argent
Dear Sir,
We sincerely thank you for your flattering review and for taking the time to share your experience. We are delighted that you appreciated the quality of our products as well as the speed of our delivery service. Your satisfaction is our priority, and your feedback encourages us to continue offering the best. Best regards,
The team at the Grocery Store of the Tour d'Argent.
M
Marie louise K.
Rating: 5 out of 5
following a purchase from 14/07/2025
Top
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Response from Épicerie de la Tour d’Argent
Dear Madam,
We sincerely thank you for your flattering comment and your perfect score of 5/5. Your satisfaction is our priority, and we are delighted that your experience at the Grocery Store of the Tour d'Argent met your expectations. We look forward to welcoming you again soon!
Best regards,
The team at the Grocery Store of the Tour d'Argent
P
Patricia P.
Rating: 5 out of 5
following a purchase from 24/06/2025
The assistance provided by Nicole was impeccable!! It was a pleasure to work with her!! Thank you very much!!
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Response from Épicerie de la Tour d’Argent
Dear Madam,
Thank you very much for your flattering review! We are delighted to learn that Nicole's assistance met your expectations. Your satisfaction is our priority, and we will pass on your compliments to Nicole.
Best regards,
The team at the Grocery Store
V
Véronique V.
Rating: 4 out of 5
following a purchase from 28/06/2025
A delivery address problem almost led to the return of the gift, which was saved at the last minute by the recipient
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Response from Épicerie de la Tour d’Argent
Dear Madam, we sincerely thank you for your feedback and are delighted that your gift was able to be saved in time. We take note of your feedback regarding the delivery address issue and will do everything possible to improve this point in the future. Please do not hesitate to contact us for any other questions or suggestions.
P
Philippe S.
Rating: 5 out of 5
following a purchase from 05/06/2025
Great! Well received. Thank you
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your excellent rating and for your positive feedback on our site "Épicerie de la Tour d'Argent". We are delighted to hear that your order was well received. Don't hesitate to reach out to us for any other requests, we will always be happy to serve you.
C
Carine Z.
Rating: 5 out of 5
following a purchase from 28/05/2025
All good, fast and efficient
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Response from Épicerie de la Tour d’Argent
Dear Madam,
We sincerely thank you for your flattering evaluation and for the time you took to share your experience. We are delighted to hear that our fast and efficient service met your expectations. Your satisfaction is our priority and we hope to welcome you again very soon to the Épicerie de la Tour d'Argent.
Best regards,
The team at the Épicerie de la Tour d'Argent
A
alain O.
Rating: 5 out of 5
following a purchase from 16/05/2025
Top quality price!
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Response from Épicerie de la Tour d’Argent
Dear Sir, We are delighted to hear that you appreciate the quality-price ratio of our products, and we are committed to continuing to offer you the best. See you soon in our grocery store!
M
Martin T.
Rating: 5 out of 5
following a purchase from 13/05/2025
Perfect! Glad to have found this wine!
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your flattering review! We are delighted to hear that you are satisfied with your discovery among our selection of wines. Don't hesitate to come back to explore more treasures from our grocery store.
L
Lioudmila B.
Rating: 5 out of 5
following a purchase from 22/05/2025
Thank you, very good products. Excellent
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Response from Épicerie de la Tour d’Argent
Dear Madam,
We warmly thank you for your flattering review! We are delighted to hear that you appreciated the quality of our products. Your satisfaction is our priority, and we hope to welcome you again soon to the Épicerie de la Tour d'Argent.
D
Dal Corso M.
Rating: 5 out of 5
following a purchase from 23/04/2025
Emilie was very kind and helped me confirm the order that my friend picked up in the store. The selection is wonderful, thank you!
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Response from Épicerie de la Tour d’Argent
A big thank you for your flattering review and your 5/5 rating! We are delighted to hear that Emilie helped you well and that you like our selection. Your satisfaction is our priority. We look forward to welcoming you again to the Épicerie de la Tour d'Argent!
Z
ZUZANA H.
Rating: 5 out of 5
following a purchase from 12/05/2025
I am completely satisfied, excellent products, fast shipping
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Response from Épicerie de la Tour d’Argent
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with our products and the speed of our service. Your feedback encourages us to continue offering the best. We look forward to seeing you again soon in our grocery store!
E
Eric L.
Rating: 5 out of 5
following a purchase from 17/04/2025
Nothing to report ORDER DELIVERED AND TRUE TO DESCRIPTION
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Response from Épicerie de la Tour d’Argent
Dear Sir, we sincerely thank you for your flattering review and your 5-star rating. We are delighted to learn that your order was delivered according to your expectations and that you are satisfied with our products.
A
ANDRE B.
Rating: 5 out of 5
following a purchase from 18/04/2025
Perfect from start to finish with very careful packaging
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Response from Épicerie de la Tour d’Argent
A big thank you for your flattering review! We are delighted that you appreciated our products and the packaging. Your satisfaction is our priority, and your feedback encourages us to continue in this direction.
F
François S.
Rating: 5 out of 5
following a purchase from 16/04/2025
PERFECT!!!
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your flattering comment and your perfect score. We are delighted to learn that your experience on our site "Grocery of the Tower of Silver" met your expectations. Please do not hesitate to get back to us if you have any suggestions or specific needs, we are at your service.
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