Customer reviews of Epsealon Store

9,4 /10

Based on 512 published reviews

5 446 87% 4 28 5% 3 15 3% 2 6 1% 1 17 3%

Summary of reviews

The online store excels in delivering high-quality products, with many customers noting their satisfaction with items such as the Sanwows CSM and various diving suits. The packaging is consistently praised for being secure and well-organized, ensuring that products arrive in perfect condition. Fast delivery is a recurring theme, with numerous reviews highlighting that orders are received within a short timeframe, often less than a week. Customers appreciate the attentive and knowledgeable customer service, where staff provide valuable advice and support throughout the purchasing process.

Reviews 1, 2 and 5 stars

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sébastien C.

Published on 13/10/2023 à 20h00 following a purchase from 01/10/2023

The mask received is not the reference ordered.

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Serge M.

Published on 09/10/2023 à 13h30 following a purchase from 26/09/2023

Order conforms, fast and serious

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Martin S.

Published on 28/09/2023 à 16h32 following a purchase from 12/09/2023

Everything perfect. Also a small misunderstanding was handled perfectly. I will come back, great brand, great products, great store, great employees!

Olivier R.

Published on 23/09/2023 à 14h37 following a purchase from 09/09/2023

Fast and top-notch 2mm wetsuit. A flawless 👏🏼

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Brandon Q.

Published on 18/09/2023 à 08h55 following a purchase from 29/08/2023

Super helpful customer service. Great suit

Dominique A.

Published on 17/09/2023 à 12h48 following a purchase from 02/09/2023

Perfect

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Batista A.

Published on 16/09/2023 à 14h08 following a purchase from 30/08/2023

very good service👏👏👏👏🫡🫡🤿🤿

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Benoit G.

Published on 16/09/2023 à 09h40 following a purchase from 30/08/2023

I am very satisfied with the quality of the combination, delivery time very correct. DPD delivery planned but a problem occurred with DPD, as usual with this company which is a real problem. Fortunately you were able to bounce back and GLS took over without any problems. Very happy with my purchase.

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SEBASTIEN V.

Published on 08/09/2023 à 11h18 following a purchase from 20/08/2023

Package received promptly and conforms to order

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JIHEON K.

Published on 08/09/2023 à 09h34 following a purchase from 23/08/2023

Very Good 👍

Daniel N.

Published on 07/09/2023 à 14h32 following a purchase from 22/08/2023

I ordered a jacket epsealon 5mm neos but I made a mistake on the size I called the customer service who is really at the top I received a return and it change my suit quickly I am very satisfied with my purchase I will order the pants thank you epsealon :)

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Franck I.

Published on 01/09/2023 à 12h51 following a purchase from 15/08/2023

Very good

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matt S.

Published on 28/08/2023 à 13h55 following a purchase from 03/07/2023

great products and easy to sue website

Maher H.

Published on 28/08/2023 à 13h40 following a purchase from 15/08/2023

I placed an order for 3 apnea masks with corrective lenses separately - I was pleasantly surprised to receive them not only within 48 hours but also with the lenses already fitted! The Epsealon team took the initiative to do this without even asking! Well done to the team it really made my day - I love Epsealon even more 👍🤙

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Vincent F.

Published on 28/08/2023 à 08h42 following a purchase from 25/06/2023

Very good experience, good products, good follow-up 👍🏽

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Vincent D.

Published on 24/08/2023 à 11h51 following a purchase from 08/08/2023

I made several calls to Epsealon for information. Very very good reception, accurate information. I received my order quickly. Quality products, beyond my expectations. Brand and products that I recommend without hesitation.

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Thomas L.

Published on 24/08/2023 à 11h34 following a purchase from 09/08/2023

Fast and precise. RAS

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James Y.

Published on 22/08/2023 à 06h58 following a purchase from 26/07/2023

I’m a commercial diver in New Zealand and wouldn’t use any other suit..awesome fast service and great prices..

Ian B.

Published on 19/08/2023 à 16h34 following a purchase from 31/07/2023

Excellent customer service! Great quality gear!

Christophe J.

Published on 19/08/2023 à 15h23 following a purchase from 04/08/2023

The product seems to be of high quality BUT I didn't receive it in the right configuration: it comes with a "PVC and nylon upper skirt with 9 holding rings and a large zipped storage pocket for small equipment" specially designed to keep the "water pocket" for hydration safe. Instead of this skirt, I received the board equipped with a "Patrol board mattress". I informed the after-sales service, who didn't see fit to get back to me to repair this error. A mistake is no big deal, but not listening to a customer is embarrassing! Especially as I no longer bring this "water bag" for fear of losing it! (It almost happened twice on my first outing, when I left it soaking in salt water under the mattress... not great at all!)

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james B.

Published on 14/08/2023 à 21h27 following a purchase from 30/07/2023

Very good quality design. However, I didn't install the net because it's impractical and makes it difficult to protect the diver on the buoy just in case....

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jean claude C.

Published on 14/08/2023 à 16h36 following a purchase from 30/07/2023

Fast delivery, quality material, in conclusion perfect.

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Pierre D.

Published on 14/08/2023 à 14h51 following a purchase from 28/07/2023

Fast and efficient. I recommend...

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Jorge M.

Published on 04/08/2023 à 14h09 following a purchase from 14/07/2023

Great and very fast thanks

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Stéphane K.

Published on 04/08/2023 à 11h46 following a purchase from 19/07/2023

CLEAR

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Yvon P.

Published on 17/07/2023 à 06h41 following a purchase from 30/06/2023

very well

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Christophe R.

Published on 16/07/2023 à 09h19 following a purchase from 29/06/2023

Top quality delivered on time and very good material I recommend

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Christophe A.

Published on 15/07/2023 à 15h49 following a purchase from 23/06/2023

Yes, I am very satisfied with my order, thank you.

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Serge A.

Published on 15/07/2023 à 10h21 following a purchase from 30/06/2023

I've placed several orders with Epsealon Store and I recommend not only the quality of the products, but also the quality of their delivery service: fast, punctual with perfect follow-up, and all with a smile!

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Daria I.

Published on 12/07/2023 à 13h09 following a purchase from 21/06/2023

Thanks a lot

Dominique P.

Published on 10/07/2023 à 11h19 following a purchase from 20/06/2023

Fast and professional

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Louay G.

Published on 10/07/2023 à 09h52 following a purchase from 20/06/2023

It's very high quality. The materials are beautiful. I recommend buying epsealon products. It's one of the best qualities at an affordable price.

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Batista A.

Published on 06/07/2023 à 09h09 following a purchase from 15/06/2023

I am very satisfied

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Lucas B.

Published on 06/07/2023 à 08h34 following a purchase from 16/06/2023

Top notch 😁

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Hervé A.

Published on 03/07/2023 à 08h34 following a purchase from 17/06/2023

Great products and delivery

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Nicolas P.

Published on 02/07/2023 à 12h08 following a purchase from 18/06/2023

Top of the top very fast delivery

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Carlos G.

Published on 23/06/2023 à 13h44 following a purchase from 30/05/2023

I have used epsealon for a long time and I am very satisfied with the quality of the product and the quality of the product. Best regards

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Frédéric B.

Published on 03/06/2023 à 10h24 following a purchase from 19/05/2023

Order received very quickly. Very happy.

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Carlos R.

Published on 02/06/2023 à 07h53 following a purchase from 12/05/2023

Fast, traceable, excellent service throughout.

Chris W.

Published on 29/05/2023 à 12h32 following a purchase from 11/05/2023

Great selection of diving gear, most in stock and a quick delivery to the UK. Good to catch items when they are on offer as this takes some pain out of paying the import tax.