Customer reviews of Epsealon Store

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 512 published reviews
5 446 87% 4 28 5% 3 15 3% 2 6 1% 1 17 3%

Summary of reviews

The online store excels in delivering high-quality products, with many customers noting their satisfaction with items such as the Sanwows CSM and various diving suits. The packaging is consistently praised for being secure and well-organized, ensuring that products arrive in perfect condition. Fast delivery is a recurring theme, with numerous reviews highlighting that orders are received within a short timeframe, often less than a week. Customers appreciate the attentive and knowledgeable customer service, where staff provide valuable advice and support throughout the purchasing process.

2 star reviews

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F
Francisco José G.
Rating: 2 out of 5
following a purchase from 19/04/2026
The website works poorly, it took me two hours to buy the rifle stock. Once I placed the order, it arrived smoothly without any problem, it's a shame because they have good and affordable products. I also tried to buy a rifle reel and couldn't, I was so fed up that I bought the same model at Diveinn.
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Julien C.
Rating: 2 out of 5
following a purchase from 27/01/2026
A professional site that sends quality products to French Polynesia! Cool! But after validating my cart and paying for my order, additional shipping fees are requested from me. My package ends up being sent to me, where my package gets stuck in customs, since its declared value (with the new shipping fees) then exceeds the authorized threshold... quite a wait and numerous additional fees that could have been avoided if the shipping costs had been properly announced at the time of the order. Not very professional this time.
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Alain S.
Rating: 2 out of 5
following a purchase from 15/07/2024
Delivery problem with the carrier very bad opinion on the DPD carrier I had to go 5 times to get my package when the carrier said it was delivered to the relay point chosen by me
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marc T.
Rating: 2 out of 5
following a purchase from 19/11/2023
the delivery did not reach me at the address indicated?
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sébastien C.
Rating: 2 out of 5
following a purchase from 01/10/2023
The mask received is not the reference ordered.
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Nolan B.
Rating: 2 out of 5
following a purchase from 24/01/2023
Bad advice for the purchase of a suit despite the quality, customer service by phone very difficult to reach, too bad.
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