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B
Rating: 4 out of 5
In two orders, the first one was excellent and the second one, for some reason there was a delay that was resolved in a matter of time.
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Customer reviews of Epsealon Store
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 512 published reviews
Summary of reviews
The online store excels in delivering high-quality products, with many customers noting their satisfaction with items such as the Sanwows CSM and various diving suits. The packaging is consistently praised for being secure and well-organized, ensuring that products arrive in perfect condition. Fast delivery is a recurring theme, with numerous reviews highlighting that orders are received within a short timeframe, often less than a week. Customers appreciate the attentive and knowledgeable customer service, where staff provide valuable advice and support throughout the purchasing process.
Reviews 2, 3, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Good service and the suit presents a very interesting quality
R
Rating: 5 out of 5
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M
Rating: 5 out of 5
order honoured and delivered on time without a hitch. Satisfied with my purchase
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D
Rating: 5 out of 5
Tutto ok, ottimo prodotto
J
Rating: 5 out of 5
Meets my expectations
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A
Rating: 5 out of 5
I bought a 5mm equipment and the truth is very good, but the glasses have a lot of silicone layer and there is no way to remove it, they could make it easier.
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A
Rating: 5 out of 5
Excellent
P
Rating: 5 out of 5
Perfect 3mm wetsuit, well made, quality neoprene. Shipment to Greece, delivery time a little long (shipment was made on time).
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V
Rating: 5 out of 5
Precisi e puntuali, ottimo servizio
M
Rating: 5 out of 5
All ok
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V
Rating: 5 out of 5
Good, fast, efficient service
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E
Rating: 5 out of 5
Quality suit, quickly arrived at destination. Super
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I
Rating: 5 out of 5
Fast delivery, exceptional product, looking forward to a new order
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L
Rating: 5 out of 5
Excellent value for money. Fast, careful delivery.
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P
Rating: 4 out of 5
Nice personnel, good service in English too. The package itself could have been sent quicker.
Q
Rating: 5 out of 5
I am very pleased with the quality of Epsealon products. It's not the first time I've bought from you, either in store or on your website. The brand is of very good quality, I recommend it.
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J
Rating: 5 out of 5
Good
W
Rating: 5 out of 5
Satisfied Good Fast
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A
Rating: 5 out of 5
Everything perfect, very happy with the purchase.
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P
Rating: 5 out of 5
I like the expertise of the staff. You immediately realise that they are also active divers, not just salespeople. They are also happy to help with tips and tricks. The material of the diving suits and fins are incredibly good and perfectly made. The ordering process and delivery round off this perfection. Peter Schumacher
M
Rating: 5 out of 5
Good and fast process, best compliments!
C
Rating: 5 out of 5
Great store, great brand, great top products. Maybe the size change not being free makes me not to buy suits or fins because the fear of being wrong can be quite expensive. Other stores have cheaper shipping.
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G
Rating: 5 out of 5
I had a concern about the sizes and customer service was very responsive, delivered super fast and quality products.
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C
Rating: 5 out of 5
Servico de uma qualidade excepcional, produtos fantasticos.
V
Rating: 5 out of 5
Package received very quickly. Product conforms to expectations, but I haven't had a chance to try it out in real-life conditions yet.
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P
Rating: 5 out of 5
Buying a suit is always complicated on the net, but thanks to the seller's advice over the phone, the model and size are correct. Thanks again for your help and the confidence you have shown in us (returns are possible).
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C
Rating: 5 out of 5
Very supple neoprene (lotus 5mm) and top sales service! Very fast delivery.
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F
Rating: 5 out of 5
Fast efficient
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G
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Perfect delivery.
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Z
Rating: 5 out of 5
Good shop, but shipping cost can be lower
L
Rating: 5 out of 5
Bien. Muy contento con ustedes.
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S
Rating: 5 out of 5
Good reception
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R
Rating: 5 out of 5
Great, efficient, they care about the customer. I made a mistake in the size of part of my order, they quickly sent me a return label, inside the box I put a manuscript explaining what had happened and requesting an exchange for the correct sizes. On the 19th I sent the return and on the 27th I had my order with me. Thank you very much for everything.
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M
Rating: 5 out of 5
Great service and excellent product. Five stars
W
Rating: 5 out of 5
Accommodating support team! Quality products, and fast delivery.
R
Rating: 5 out of 5
Spectacular!!!
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A
Rating: 5 out of 5
Excellent product in great price! Fast shipping!
C
Rating: 5 out of 5
Absolutely amazing customer service fast delivery to the uk ordered the Black Sea bass suit fits perfect epsealon is the best 💯