The online store excels in delivering high-quality products, with many customers noting their satisfaction with items such as the Sanwows CSM and various diving suits. The packaging is consistently praised for being secure and well-organized, ensuring that products arrive in perfect condition. Fast delivery is a recurring theme, with numerous reviews highlighting that orders are received within a short timeframe, often less than a week. Customers appreciate the attentive and knowledgeable customer service, where staff provide valuable advice and support throughout the purchasing process.
The website works poorly, it took me two hours to buy the rifle stock. Once I placed the order, it arrived smoothly without any problem, it's a shame because they have good and affordable products. I also tried to buy a rifle reel and couldn't, I was so fed up that I bought the same model at Diveinn.
Translated reviews
J
Julien C.
Rating: 2 out of 5
following a purchase from 27/01/2026
A professional site that sends quality products to French Polynesia! Cool! But after validating my cart and paying for my order, additional shipping fees are requested from me. My package ends up being sent to me, where my package gets stuck in customs, since its declared value (with the new shipping fees) then exceeds the authorized threshold... quite a wait and numerous additional fees that could have been avoided if the shipping costs had been properly announced at the time of the order. Not very professional this time.
Translated reviews
P
Pierre-Gilles R.
Rating: 3 out of 5
following a purchase from 15/11/2025
Some products were not available. I am asked by email to change the color. I respond quickly but apparently my response is not found, twice. So I receive the package 2 weeks late. And then another item is not compliant: caranx slippers 5mm are not in inner split. And finally, the mondial relay point next to my house is not on the list. In the end, the service is provided but there is still a need for improvement.
Translated reviews
J
Jean Christophe G.
Rating: 3 out of 5
following a purchase from 01/11/2025
The measurements I took according to the pants size chart do not match. Result: the pants were slightly damaged during the fitting and they refused to replace it with the larger size. of the suit
Translated reviews
E
Eduard Gabriel D.
Rating: 3 out of 5
following a purchase from 27/09/2025
My Demonskin jacket has some wrinkles in the neopren,that did not go way even after 3 uses at sea, an they get impressed into my skin like a tattoo
S
Sylvain C.
Rating: 3 out of 5
following a purchase from 17/09/2025
Very beautiful neoprene but the suit had many creases related to improper storage or packaging. Not a big deal. However, the neck cut (which I have slim) and the hood are way too tight like on many Epsealon suits we have bought at the club. The neck and hood cut must be urgently reviewed by your design and manufacturing service. Sylvain Coustet-Larroque Aquatic Club of Toulouse.
Translated reviews
O
Olivier O.
Rating: 4 out of 5
following a purchase from 17/05/2025
Delivery times significantly slowed down by the carrier due to the package and its criteria, and communication which I think could be improved, but apart from this disappointment, everything went well and I received my order.
Translated reviews
F
Franck I.
Rating: 3 out of 5
following a purchase from 28/04/2025
Compared to other shipments, the suit was very tight and had strong creases, but nothing to say about the quality of the product, as usual very good.
Translated reviews
M
Marie-dominique P.
Rating: 4 out of 5
following a purchase from 11/04/2025
Very good
Translated reviews
Y
Younes H.
Rating: 4 out of 5
following a purchase from 24/03/2025
Very responsive, clean package
Translated reviews
P
patrick M.
Rating: 4 out of 5
following a purchase from 24/02/2025
Once again, perfect item.
Translated reviews
P
PATRICK R.
Rating: 4 out of 5
following a purchase from 10/12/2024
Hopefully this combination will be stronger than the previous one, which only lasted ... one day.
Translated reviews
C
Christophe J.
Rating: 3 out of 5
following a purchase from 13/11/2024
Following an error in the preparation of my order, I obtained a voucher to return my order: DPD took more than 10 days to return my parcel to the Epsealon Relay. It's been done for several days now and I've finally received the refund I requested? It's a shame, because Epsealon's after-sales service is excellent and very responsive.
Translated reviews
M
Marco A.
Rating: 3 out of 5
following a purchase from 02/10/2024
Il materiale della muta è di ottima qualità,ma le taglie non corrispondono al vero,meglio una taglia più grande
Translated reviews
P
Paulo S.
Rating: 4 out of 5
following a purchase from 09/08/2024
The store is reliable, the item I ordered arrived correctly. Delivery time took longer than expected and announced by the store, but it is understandable since the shipment was to the Azores. I recommend
B
bastien R.
Rating: 3 out of 5
following a purchase from 22/07/2024
nice responsiveness but the product I ordered was not in stock...
Translated reviews
S
Sergio G.
Rating: 4 out of 5
following a purchase from 18/07/2024
The order arrived quickly and without problems apart from the good price, but I have to take away one star because the spearfishing jackets are small and when I went to buy a size more there were no more, so I was left without a jacket.
Translated reviews
A
Alain S.
Rating: 2 out of 5
following a purchase from 15/07/2024
Delivery problem with the carrier very bad opinion on the DPD carrier I had to go 5 times to get my package when the carrier said it was delivered to the relay point chosen by me
Translated reviews
B
Bernardo G.
Rating: 4 out of 5
following a purchase from 02/07/2024
In two orders, the first one was excellent and the second one, for some reason there was a delay that was resolved in a matter of time.
Translated reviews
P
Petri M.
Rating: 4 out of 5
following a purchase from 13/06/2024
Nice personnel, good service in English too. The package itself could have been sent quicker.
L
Luca F.
Rating: 3 out of 5
following a purchase from 17/03/2024
Package arrived promptly but opened on one side, one bungee cord slightly damaged (visible on 1st fitting).
Translated reviews
R
RAFAEL M.
Rating: 3 out of 5
following a purchase from 03/02/2024
I said to please call me before arriving and they did not. Otherwise fine. That's why I give it 3 stars
Translated reviews
B
Bruno W.
Rating: 4 out of 5
following a purchase from 05/02/2024
Quality products but photos not necessarily contractual
Translated reviews
A
Alexandre M.
Rating: 3 out of 5
following a purchase from 17/12/2023
Not convinced by the value for money, faulty pump and low-end accessories
Translated reviews
S
Stamatis K.
Rating: 4 out of 5
following a purchase from 21/11/2023
Good products ,slow delivery
M
marc T.
Rating: 2 out of 5
following a purchase from 19/11/2023
the delivery did not reach me at the address indicated?
Translated reviews
V
Vicente E.
Rating: 4 out of 5
following a purchase from 16/11/2023
ALL OK
Translated reviews
R
rabie M.
Rating: 4 out of 5
following a purchase from 02/11/2023
Order tracking outside the EU is not interesting
Translated reviews
S
sébastien C.
Rating: 2 out of 5
following a purchase from 01/10/2023
The mask received is not the reference ordered.
Translated reviews
E
Eddie M.
Rating: 4 out of 5
following a purchase from 07/09/2023
Quality items! Shipment to DOM received in 12 days!
Translated reviews
C
Carlos V.
Rating: 4 out of 5
following a purchase from 03/08/2023
Ok.although they did not have in stock the harness I liked and bought. But in the end everything was fine.
Translated reviews
S
Sebastian B.
Rating: 4 out of 5
following a purchase from 26/07/2023
Really good Product but the suit was stored (folded) in a way you don't do with neoprene resulting in some sharp folds where the suit is now half the thickness and will not recover. Otherwise a good product though!
B
Benoît A.
Rating: 4 out of 5
following a purchase from 09/06/2023
Fast, even the soap!
Translated reviews
J
Jules S.
Rating: 4 out of 5
following a purchase from 29/05/2023
The size didn't fit and the exchange was quite quick, now it's perfect.
Translated reviews
E
Erica Katrina G.
Rating: 3 out of 5
following a purchase from 08/05/2023
[email protected] I was informed late that brown fusion harness was not available in the bundle I ordered, they should have replaced it with either demon or tactical harness but they informed me when my parcel left France already and deducted a refund. Thank you, #Epsealon. I hope you put yours carbon fins on sale 🤭💗
P
patrick M.
Rating: 3 out of 5
following a purchase from 10/05/2023
Impossible to put in shot pockets
Translated reviews
S
Sarah H.
Rating: 3 out of 5
following a purchase from 08/05/2023
It's a pity that there was a labelling error in your stock, which would have allowed me to be fully satisfied with the quality of my purchase
Translated reviews
R
Rihard O.
Rating: 4 out of 5
following a purchase from 01/05/2023
All good
L
Luc V.
Rating: 4 out of 5
following a purchase from 02/05/2023
Very good
Translated reviews
L
Louis C.
Rating: 4 out of 5
following a purchase from 06/04/2023
Quality material, even if a little expensive on certain product, it is better to wait for promotions. Customer services rather responsive, is very charming, I highly recommend.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 