Customer reviews of Espérantine de Marseille

Trust Attestation
9,9 /10
Overall rating: 9,9 out of 10
Based on 177 published reviews
5 168 95% 4 9 5% 3 0 0% 2 0 0% 1 0 0%

Summary of reviews

Espérantine de Marseille consistently delivers on product quality, with chocolates described as delicious, refined, and enhanced by features like olive oil, and some items praised as exceptional and “delight of taste and finesse.” Delivery is repeatedly praised for speed, on-time arrival, careful packaging, and secure presentation, with notes of heat protection and packages arriving intact. Customer service stands out through responsive support and helpful staff, including prompt corrections to orders and attentive guidance on product choices, resulting in repeat orders and strong recommendations. Overall, customers highlight reliable, well-packaged, high-quality chocolates and a smooth shopping experience from order to delivery.

Reviews 2 and 4 stars

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L
Laetitia C.
Rating: 4 out of 5
following a purchase from 29/06/2026
I am always happy with your products but I find the fruit paste package very small compared to the price. I will not reorder it. Otherwise, still top for the rest of my order. Have a great summer to the whole team.
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Lopez J.
Rating: 4 out of 5
following a purchase from 15/05/2026
very original
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Béatrice J.
Rating: 4 out of 5
following a purchase from 13/05/2026
I received my order very quickly. I had ordered a dark chocolate bar but there was a mistake and I received milk chocolate instead. The error was corrected within 24 hours, they brought the bar right to my door. Thank you very much for this responsiveness. These chocolates are really a delight and for me, who is lactose-free, they suit me perfectly
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ERIC R.
Rating: 4 out of 5
following a purchase from 09/04/2026
Very good
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Chatel S.
Rating: 4 out of 5
following a purchase from 10/11/2025
Good experience!
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Yoann S.
Rating: 4 out of 5
following a purchase from 11/12/2025
Good logistics. Lack of small paper bags in the packages to offer the purchased products.
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Response from Espérantine de Marseille
Hello,

Thank you very much for your feedback and for your appreciation of our logistics.
Regarding the small paper bags, if you had indicated this to us when placing your order, we would have been happy to add some for your gifts.

We nevertheless take your comment into account to further improve our customers' experience.

Looking forward to seeing you again soon,
The team of L'Espérantine de Marseille
R
Rose F.
Rating: 4 out of 5
following a purchase from 16/12/2025
Excellent chocolates. Pleasant sweetness
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Françoise B.
Rating: 4 out of 5
following a purchase from 10/11/2025
Delicious esperantines. products a bit expensive but of quality
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jean pierre G.
Rating: 4 out of 5
following a purchase from 20/12/2025
good chocolate and beautiful presentation
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