Customer reviews of Esprit Padel Shop

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9,7 /10
Overall rating: 9,7 out of 10
Based on 9 409 published reviews

Summary of reviews

Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.

Reviews 1, 2, 3 and 4 stars

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F
François V.
Rating: 4 out of 5
following a purchase from 09/08/2026
4 and not 5 stars because delivered in 4 days instead of 2 or 3 days. Given the cost of delivery, I am demanding on the total respect of deadlines. For the rest, everything is perfect.
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Stephane M.
Rating: 4 out of 5
following a purchase from 07/08/2026
Really very good as usual.
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ludovic L.
Rating: 2 out of 5
following a purchase from 07/08/2026
Conditions for returning a racket not clear
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Response from Esprit Padel Shop
Hello Ludovic,

We are sincerely sorry to hear that the conditions for returning your racket did not seem clear to you. Your feedback is important to us, and we would like to discuss your situation further to find an appropriate solution.
All necessary information is on our website in the "Return Policy" page.

Feel free to contact us privately, we are here to help you.

Best regards,
The shop team
A
Antoine G.
Rating: 3 out of 5
following a purchase from 02/08/2026
Well received, but racket broke after 15 minutes of play making 2 smashes.. too bad
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Response from Esprit Padel Shop
Hello Antoine,

Thank you for your feedback and we are happy to hear that you received your order well. We understand your disappointment regarding the racket, and we invite you to contact us by email to make a request for after-sales service.

Best regards,
The Esprit Padel Shop team
L
Ludovic D.
Rating: 3 out of 5
following a purchase from 04/08/2026
I ordered two rackets but one of them arrived scratched in two places. I was offered an exchange but refused because I need this racket quickly for the holidays. A small commercial gesture would not have been too much.
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Response from Esprit Padel Shop
Hello Ludovic,

Thank you very much for your feedback. We are delighted that you chose Esprit Padel Shop and we understand your disappointment regarding the racket. Your feedback is valuable and we will do our best to improve our service in the future.

Best regards,
The shop team
B
bertrand B.
Rating: 4 out of 5
following a purchase from 02/08/2026
Fast service and quality products
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Bastien M.
Rating: 2 out of 5
following a purchase from 31/07/2026
Racket received damaged as if already used. Deadlines respected though.
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Response from Esprit Padel Shop
Hello Bastien,

Thank you for taking the time to share your experience. We are sorry to hear that the racket arrived in an unsatisfactory condition and we wish to help you resolve this issue. For that, we invite you to contact us directly so that we can find a solution together.

Sportingly,
The Esprit Padel Shop team
Y
Yakup A.
Rating: 3 out of 5
following a purchase from 26/07/2026
I give 3 stars because I really like padel! But I received my protection which is already expensive for what it is, all bent!! As a result, I struggled to stick it properly…
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Response from Esprit Padel Shop
Hello Yakup,

Thank you very much for your feedback and your passion for padel. We are sorry to hear that the protection did not arrive in an optimal state. Your experience is important to us and we hope to see you soon in our shop.

Sportingly,
The Esprit Padel Shop team
N
Noa J.
Rating: 4 out of 5
following a purchase from 26/07/2026
Racket and bag received in very good condition and quickly, I recommend
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Brigitte G.
Rating: 4 out of 5
following a purchase from 24/07/2026
It's a gift!, not in Korea given, August 15
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PATRICK L.
Rating: 4 out of 5
following a purchase from 22/07/2026
As always, fast shipping and quality product, pleasant to wear and drains sweat moisture very well. The only downside is the "mesh" pockets which are not practical for getting the balls out because part of the pocket comes out and "dangles" outside.
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Coraline C.
Rating: 4 out of 5
following a purchase from 22/07/2026
It's good
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Jordan D.
Rating: 4 out of 5
following a purchase from 20/07/2026
Very good site, wide choice of products, slightly expensive prices but for the quality and service offered it is not shocking
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Arnaud D.
Rating: 4 out of 5
following a purchase from 18/07/2026
Too bad the delivery service in Belgium did not respect the delivery time and therefore the 48h/72h delivery paid on the site was not necessary even if it is not your fault I prefer to point it out.
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Cedrick C.
Rating: 4 out of 5
following a purchase from 16/07/2026
Impeccable, nothing to say
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Ludovic G.
Rating: 4 out of 5
following a purchase from 14/07/2026
Perfect
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Gregoire H.
Rating: 4 out of 5
following a purchase from 07/07/2026
Quite expensive and no free home delivery (even for purchases over 100€). The experience is still pleasant and the site is good.
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Hamon E.
Rating: 3 out of 5
following a purchase from 08/07/2026
order over 200 euros and I had to pay shipping fees !!!!!!!!!!!!!!!!!!!!!!
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Response from Esprit Padel Shop
Hello Emilien,

Indeed, the boxes of balls are heavier and the carriers cannot ensure free delivery. Everything is explained on our Delivery and Shipping Fees page: https://esprit-padel-shop.com/pages/livraison-et-frais-de-port

Have a nice day
R
Romain T.
Rating: 3 out of 5
following a purchase from 07/07/2026
There is no protective cover for the racket or plastic tape to hold the grip
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Response from Esprit Padel Shop
Hello Romain,

The cover is not provided with the racket, as mentioned in the product sheet of the racket in question. Covers are available for purchase directly on our site!

Have a nice day
D
Damian M.
Rating: 4 out of 5
following a purchase from 06/07/2026
Very good
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Carlos M.
Rating: 4 out of 5
following a purchase from 05/07/2026
Very satisfied with the product I ordered, everything was as expected. Too bad the price is displayed in francs and that in the end you have to pay customs fees.
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alexandre B.
Rating: 4 out of 5
following a purchase from 05/07/2026
72h for Belgium ... rather 4 to 4 days... but otherwise quality and respect for the consumer at the top
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Philippe A.
Rating: 4 out of 5
following a purchase from 02/07/2026
Good evening advice, fast delivery and racket well protected. Nothing to report Esprit Padel shop. I recommend.
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Luc L.
Rating: 4 out of 5
following a purchase from 02/07/2026
Nothing to say about the material. Meets my expectations. Delivery faster than expected. It is just indicated that shipping costs are free from 80 euros but I had to pay the delivery 31.40 euros for this one. Only negative point noted. I recommend this site.
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GAD S.
Rating: 3 out of 5
following a purchase from 30/06/2026
Shoes of good quality in appearance, but I am a bit disappointed with the comfort. I only used them once to play padel and felt pain in the soles of my feet. They may suit other people, but unfortunately they are not suitable for my feet.
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Maxandre D.
Rating: 4 out of 5
following a purchase from 09/06/2026
Cool
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Laurene G.
Rating: 4 out of 5
following a purchase from 28/06/2026
Nothing to report
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CHRISTOPHE C.
Rating: 4 out of 5
following a purchase from 27/06/2026
Good product, fast delivery
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Adrien L.
Rating: 3 out of 5
following a purchase from 26/06/2026
Delivery times longer than expected otherwise customer service and racket are great!
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Sebastien B.
Rating: 4 out of 5
following a purchase from 26/06/2026
Impeccable and delivery more than super fast!!! I recommend
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CHRISTOPHE L.
Rating: 4 out of 5
following a purchase from 24/06/2026
fast and quality materials
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Luc P.
Rating: 4 out of 5
following a purchase from 24/06/2026
Package received according to the order
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Yves P.
Rating: 4 out of 5
following a purchase from 24/06/2026
Always perfect and the best prices. Great
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Sebastien H.
Rating: 4 out of 5
following a purchase from 22/06/2026
Simple and fast, very good customer service
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hugo S.
Rating: 4 out of 5
following a purchase from 13/06/2026
Good
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Eric P.
Rating: 4 out of 5
following a purchase from 19/06/2026
Good
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Sandro C.
Rating: 4 out of 5
following a purchase from 17/06/2026
Fast and compliant delivery
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Pascal R.
Rating: 4 out of 5
following a purchase from 16/06/2026
Serious
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Kilian D.
Rating: 3 out of 5
following a purchase from 12/06/2026
Not comfortable enough for my taste but excellent durability even when sweating a lot
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Loïc L.
Rating: 4 out of 5
following a purchase from 10/06/2026
Deadline respected and information before delivery
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