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F
Rating: 5 out of 5
Top
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 419 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Fast and without fault
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G
Rating: 5 out of 5
Easy order fast delivery
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M
Rating: 5 out of 5
Fast service
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S
Rating: 4 out of 5
Very good padel equipment site, affordable, fast delivery, quality packaging
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E
Rating: 5 out of 5
Products conform to the descriptions on the site. Racket and shoes of excellent quality.
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V
Rating: 5 out of 5
Very reactive and efficient in order tracking
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F
Rating: 3 out of 5
Mixed review, I admit I made a mistake on the racket reference but there is no way to exchange it, I used it for 10 minutes. I am buying the right one but I don't know where yet.
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Response from Esprit Padel Shop
Hello,
We regret this error. Unfortunately, we cannot take back rackets that have already been used for hygiene reasons.
You can try to sell this racket on second-hand sales platforms.
Please do not hesitate to contact us for your next purchase.
Best regards,
The Esprit Padel Shop team
We regret this error. Unfortunately, we cannot take back rackets that have already been used for hygiene reasons.
You can try to sell this racket on second-hand sales platforms.
Please do not hesitate to contact us for your next purchase.
Best regards,
The Esprit Padel Shop team
B
Rating: 5 out of 5
Nothing to report, fast delivery with tracking and product corresponding to my order.
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V
Rating: 4 out of 5
Order well received with a day's delay despite payment for express delivery 24/48h.
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C
Rating: 5 out of 5
Racket arrived in 24h, carefully packaged and well wrapped, top!
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C
Rating: 5 out of 5
Very good site and very good products. Fast and careful delivery. I recommend
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D
Rating: 5 out of 5
delivery time and packaging top
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D
Rating: 5 out of 5
An impeccable service! I have ordered several times on this site and the orders always arrived very quickly and as described. I highly recommend.
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F
Rating: 5 out of 5
Fast delivery, package and contents in perfect condition
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R
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
Great value for money! Received in just 48H! The colors of the t-shirt are more beautiful than in the photo!!! Can't wait for Christmas!!!
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L
Rating: 5 out of 5
Fantastic experience, great products and speedy delivery. Thank you
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J
Rating: 5 out of 5
I received a superb product that matches my level and expectations
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G
Rating: 5 out of 5
Fast shipping of the package and refund of my order was also quick. My purchase did not suit me. The bag ordered was too small, so it's not your service's fault.
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S
Rating: 5 out of 5
Very good site
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G
Rating: 5 out of 5
Order delivered quickly and without issues. The rackets and balls are of very good quality. I RECOMMEND!
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N
Rating: 5 out of 5
Perfect order and on time, package in very good condition, perfect packaging, no issues
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A
Rating: 4 out of 5
Good product
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N
Rating: 5 out of 5
Very good. Lowest price thanks to the discount after signing up for the newsletter and immediate shipping.
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L
Rating: 5 out of 5
Arrived in less than a week, nothing to say about the product either, top-notch
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Y
Rating: 5 out of 5
I received my package quickly, and all the items matched very well with the items on the website. A little shout-out to Esprit Padel Shop: I told them I forgot to include the promo codes for padel balls... they sent them to me (and even more) in a separate package!!! Incredible but true!!! I recommend this site for your orders, the items are commented on and are of quality!
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J
Rating: 5 out of 5
Top service
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C
Rating: 5 out of 5
Very fast and careful shipping, the racket meets my expectations and the description, I recommend!
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P
Rating: 2 out of 5
new racket but grip completely worn halfway removed at the bottom of the handle!!! I have serious doubts about the storage of the rackets
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Response from Esprit Padel Shop
Hello,
You can send us an email to our customer service address: [email protected]
We will send you the same grip and overgrip as the original :)
Thank you for your understanding
You can send us an email to our customer service address: [email protected]
We will send you the same grip and overgrip as the original :)
Thank you for your understanding
T
Rating: 5 out of 5
Serious site with a responsive customer service!!
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M
Rating: 5 out of 5
Superb shop!! Fast and reliable
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D
Rating: 5 out of 5
Top-notch
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B
Rating: 5 out of 5
Top! Nothing to complain about
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A
Rating: 3 out of 5
I ordered a Siux Electra ST2 racket, the delivery time is ultra-fast, less than 48 hours. I have had time to try it since, and I am more than satisfied, the sensations are immediate from the first ball, it is perfectly adapted to my style. However, the grip needed to be changed as soon as I removed the plastic, and this is an issue that had already been raised by another customer. A grip would be welcome in the package given the price of the racket.
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Response from Esprit Padel Shop
Hello,
We are delighted to learn that you are satisfied with your new Siux Electra ST2 racket and that you appreciate its performance from the first balls! This is excellent news for us.
We are also aware that some of our customers have reported an issue with a worn grip upon unpacking. We apologize for this inconvenience.
To allow you to fully enjoy your new racket, we invite you to contact our after-sales service. They will be happy to send you a new grip and an overgrip for free to replace the worn one.
Please do not hesitate to reach out for any other questions.
Best regards,
The Esprit Padel Shop team
We are delighted to learn that you are satisfied with your new Siux Electra ST2 racket and that you appreciate its performance from the first balls! This is excellent news for us.
We are also aware that some of our customers have reported an issue with a worn grip upon unpacking. We apologize for this inconvenience.
To allow you to fully enjoy your new racket, we invite you to contact our after-sales service. They will be happy to send you a new grip and an overgrip for free to replace the worn one.
Please do not hesitate to reach out for any other questions.
Best regards,
The Esprit Padel Shop team
J
Rating: 4 out of 5
Fast delivery and products meet expectations.
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C
Rating: 5 out of 5
Choice, advice videos, comparators, compliant shipping, it's perfect
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C
Rating: 5 out of 5
Compliant with the order and ultra-fast delivery
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M
Rating: 5 out of 5
Very good site, fast shipping, good customer service and very well priced.
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M
Rating: 5 out of 5
very happy product arrived quickly
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