Customer reviews of Esprit Padel Shop

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 827 published reviews

Summary of reviews

Esprit Padel Shop consistently delivers with fast, careful shipping and products arriving exactly as described, often in 24 hours or less and well packaged. Customers praise a wide selection, helpful product comparisons, and strong value for money, including competitive discounts and promotions. The service is reliable and responsive, with smooth ordering experiences, reusable order tracking, and attentive touches like a small gift for first-time buyers, leading to high overall satisfaction. Many reviews highlight positive experiences with product recommendations, fast delivery to Paris, and confidence in returning to the site for future padel purchases.

Reviews 1, 2, 3 and 4 stars

Reset filters
S
Stephane D.
Rating: 4 out of 5
following a purchase from 04/04/2026
When I ordered, it was impossible to use a promo code, indicated on the site, and the next day, a new promo code was active. So I couldn't take advantage of it. For the rest, perfect delivery.
Translated reviews
W
William F.
Rating: 4 out of 5
following a purchase from 06/04/2026
Order of a racket on Monday (holiday), received on Friday. Well packaged.
Translated reviews
K
Khompheth S.
Rating: 4 out of 5
following a purchase from 04/04/2026
product descriptions helping then simple and quick purchase.
Translated reviews
L
Ludovic B.
Rating: 4 out of 5
following a purchase from 04/04/2026
fast delivery and good racket
Translated reviews
A
Alexandre F.
Rating: 4 out of 5
following a purchase from 01/04/2026
Very good site
Translated reviews
L
Ludovic C.
Rating: 4 out of 5
following a purchase from 01/04/2026
Order compliant. Fast delivery top
Translated reviews
R
Remi L.
Rating: 4 out of 5
following a purchase from 31/03/2026
Quick shipment of the package the racket well packaged. A small cover would have been appreciated.
Translated reviews
R
Roland B.
Rating: 4 out of 5
following a purchase from 28/03/2026
Very good, satisfaction guaranteed
Translated reviews
S
Sylvie L.
Rating: 4 out of 5
following a purchase from 30/03/2026
Order conforms to my request Fast
Translated reviews
D
David M.
Rating: 2 out of 5
following a purchase from 27/03/2026
The site is great, the delivery very fast. However, the return policy is disappointing.
Translated reviews
Response from Esprit Padel Shop
Hello David,

Our policy is quite clear, unfortunately we cannot take back a racket that has already been unwrapped, it is no longer considered new.

Some rackets are available for testing so you can get an idea before making a purchase!
C
Christophe V.
Rating: 4 out of 5
following a purchase from 27/03/2026
Good service
Translated reviews
L
Laurent H.
Rating: 4 out of 5
following a purchase from 25/03/2026
Well received the package and this time I received an email unlike last time.
Translated reviews
S
Saint M.
Rating: 3 out of 5
following a purchase from 23/01/2026
Several problems encountered during my last order.
Translated reviews
Response from Esprit Padel Shop
Hello!

What kind of problems? Send us an email at this address so we can discuss it! [email protected]

Have a nice day
F
Fabien P.
Rating: 4 out of 5
following a purchase from 22/03/2026
Very good site with nice promotions and fast delivery
Translated reviews
J
Juan Pablo M.
Rating: 2 out of 5
following a purchase from 23/03/2026
No testing period for the racket. Other online platforms allow a testing period, of course if the racket is returned it has to be as per delivery.
A
Amelie D.
Rating: 4 out of 5
following a purchase from 20/03/2026
I am disappointed that I paid for a delivery to be faster and that I received this delivery almost at the same time as my second order. Knowing that, I wouldn't have paid more than 11 euros extra.
Translated reviews
Response from Esprit Padel Shop
Hello Amélie,

Indeed, Chronopost had a slight delay in delivery, we will try to do better next time!

Have a nice day
D
Didier F.
Rating: 4 out of 5
following a purchase from 19/03/2026
package dropped in a box in a Monoprix instead of at my place as agreed?
Translated reviews
J
Jonathan D.
Rating: 4 out of 5
following a purchase from 16/03/2026
Hello, the delivery went very well. The product was exactly what I expected. I tested the racket and it suits me perfectly. The only negative point is that I am very disappointed with the grip of the racket which was damaged by the protective plastic making the feel not very pleasant in hand and it breaks my heart for a racket at 265€ full price. What would be the conditions to exchange the racket? Best regards. Jonathan Detailleur
Translated reviews
G
Georges B.
Rating: 4 out of 5
following a purchase from 15/03/2026
RAS
Translated reviews
C
Cedric L.
Rating: 4 out of 5
following a purchase from 15/03/2026
Race
Translated reviews
C
Colette C.
Rating: 4 out of 5
following a purchase from 15/03/2026
It's a gift I have to give so I have no opinion to share. However, I find it very pretty.
Translated reviews
Y
Yannick H.
Rating: 4 out of 5
following a purchase from 12/03/2026
Fast and efficient.
Translated reviews
M
Medhi M.
Rating: 4 out of 5
following a purchase from 12/03/2026
Delivery delayed
Translated reviews
A
Antoine R.
Rating: 4 out of 5
following a purchase from 10/03/2026
Check with other sites for the price of rackets, I saw the one I took for 30 euros cheaper on Amazon
Translated reviews
F
Flavien G.
Rating: 4 out of 5
following a purchase from 11/03/2026
Preparation of the order before shipping a bit long
Translated reviews
J
Jean Jacques B.
Rating: 4 out of 5
following a purchase from 11/03/2026
Very serious, especially the person at customer service.
Translated reviews
M
Manuel Jose L.
Rating: 3 out of 5
following a purchase from 09/03/2026
Received very quickly after the order, disappointed by the racket despite the process to find the suitable racket.
Translated reviews
G
Gregory F.
Rating: 4 out of 5
following a purchase from 07/03/2026
2nd order with you but I am returning it because the sneakers and t-shirt are too big... Otherwise, products well packaged, correct prices with the discount offers. I recommend!
Translated reviews
I
Ibrahima F.
Rating: 4 out of 5
following a purchase from 26/02/2026
Satisfied
Translated reviews
C
Charles A.
Rating: 1 out of 5
following a purchase from 24/02/2026
I am not satisfied because I received my padel racket this week and it does not suit me at all so I wanted to return it and possibly get another one and your services told me that I could not return it because I removed the plastic from the handle to test it and no one told me that I should not remove it and at the same time how do you want to test a racket with the plastic!!!!! So I am angry because I am left with a racket that I do not use!!!!!
Translated reviews
Response from Esprit Padel Shop
Hello!

The plastic on the handle has been removed, which guarantees the new condition of the racket. It is therefore no longer new, we cannot take it back. Everything is mentioned in our Return Policy! We have a special page with test rackets to try the rackets beforehand!

Have a nice day
J
Jean-François V.
Rating: 4 out of 5
following a purchase from 15/02/2026
Very good site, fast and quality shipping. Just their comparator does not allow comparing all models on the site, too bad.
Translated reviews
I
Rating: 4 out of 5
following a purchase from 16/02/2026
Great. But too bad you deliver with DPD…
Translated reviews
P
Patrice G.
Rating: 4 out of 5
following a purchase from 14/02/2026
You can find almost everything, however, even on sale, prices remain high, I paid less for my Siux Fenix V6 purple racket, cheaper at Tennis Pro.
Translated reviews
G
Gluard M.
Rating: 4 out of 5
following a purchase from 13/02/2026
The comparator is obsolete for my part, I couldn't compare any rackets with each other. Otherwise, everything else is top-notch!
Translated reviews
C
Christophe B.
Rating: 4 out of 5
following a purchase from 11/02/2026
Hello, product (Babolat shoes) meets my expectations, with a great delay, well done, don't change anything
Translated reviews
M
Matthieu L.
Rating: 1 out of 5
following a purchase from 10/02/2026
Racket broke at the end of a smash, customer service that doesn't want to know anything and does not take responsibility even though the conditions boast a 6-month warranty. Avoid
Translated reviews
Response from Esprit Padel Shop
Hello Matthieu,

Thank you for your feedback. We are sorry to learn that you encountered a problem with your racket. Our after-sales service was clear and your warranty could not be honored due to unnatural breakage...

Best regards,
The Esprit Padel Shop team
A
Anthony C.
Rating: 4 out of 5
following a purchase from 07/02/2026
Received quickly and well
Translated reviews
N
Nicolas D.
Rating: 4 out of 5
following a purchase from 05/02/2026
Good site with a lot of choices
Translated reviews
G
Gregory A.
Rating: 3 out of 5
following a purchase from 05/02/2026
Delivery problem with Chronopost. Purchase on Thursday at 3 PM with 24 to 48 hour delivery option. Racket delivered Monday afternoon… Shipping costs covered by the site but if I had known I might have bought on another site. The important thing for me was to have the racket for Sunday.
Translated reviews