English 
C
Rating: 4 out of 5
Perfect EPS
Translated reviews
Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 410 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Reviews 1, 2, 3 and 4 stars
Reset filtersS
Rating: 4 out of 5
Site quite simple and fast delivery
Translated reviews
N
Rating: 2 out of 5
Package well received but the grip of my racket is already damaged.
Translated reviews
Response from Esprit Padel Shop
Hello,
Thank you for your order. We are sorry to hear that.
Don't stay like that! Contact us quickly by email or phone: we will send you a new grip immediately to replace this one.
See you soon, The Esprit Padel Shop team
Thank you for your order. We are sorry to hear that.
Don't stay like that! Contact us quickly by email or phone: we will send you a new grip immediately to replace this one.
See you soon, The Esprit Padel Shop team
J
Rating: 4 out of 5
Fast delivery, large choice of products on the site. Average prices.
Translated reviews
H
Rating: 4 out of 5
Good but way too much customs clearance upon delivery in Switzerland.
Translated reviews
L
Rating: 4 out of 5
I ordered a Fila sweatshirt, and I received a different model; customer service informed me that it was a photo error on the site and I was fully refunded after returning the sweatshirt thanks to a prepaid label.
Translated reviews
C
Rating: 4 out of 5
Choice, price, speed and care in packaging perfect, however delivery service cheap and problematic, which delivered the package to the other side of Brussels… change provider and it will be 5/5
Translated reviews
G
Rating: 4 out of 5
Delivery as expected
Translated reviews
A
Rating: 4 out of 5
Fast delivery as per the order
Translated reviews
S
Rating: 4 out of 5
I still have not received my order placed on December 1st…
Translated reviews
L
Rating: 4 out of 5
Very nice racket, but I don't understand why we don't receive a branded cover with it, given the price of the racket...
Translated reviews
B
Rating: 4 out of 5
Reliable
Translated reviews
F
Rating: 4 out of 5
Great except the delivery not at the proposed location
Translated reviews
D
Rating: 4 out of 5
Everything is as expected
Translated reviews
L
Rating: 4 out of 5
Very good but customs fees not indicated where it comes from
Translated reviews
S
Rating: 4 out of 5
Material conforms to the order and received very quickly. Looking forward to my next order
Translated reviews
C
Rating: 4 out of 5
The items are in accordance with my order, of good quality, fast delivery
Translated reviews
S
Rating: 3 out of 5
I do not have my invoice. And when I go to the site, I request an email to retrieve my password. I do not receive any email to reset my password.
Translated reviews
L
Rating: 3 out of 5
Second order for me, the first was ultra fast. The second was less so. Nevertheless, I received exactly what I ordered.
Translated reviews
O
Rating: 4 out of 5
Products delivered according to the order. Just the delivery was a bit longer than announced, but otherwise nothing to say.
Translated reviews
F
Rating: 4 out of 5
Quality site
Translated reviews
F
Rating: 4 out of 5
Deadlines respected
Translated reviews
H
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Great but with a particularly unpleasant smell.
Translated reviews
M
Rating: 4 out of 5
Nothing to report
Translated reviews
C
Rating: 4 out of 5
Speed of order reception. I gave four stars instead of five because the racket cover was torn on 5cm. otherwise it met my expectations.
Translated reviews
E
Rating: 2 out of 5
The racket received had packaging that was falling apart with plastic stuck everywhere on the racket and my hands. I don't know under what conditions the racket's pouch was kept but it was not a pleasant unboxing experience. I had to throw away the pouch that was leaving pieces of plastic everywhere while for resale, it would have been useful.
Translated reviews
Response from Esprit Padel Shop
Hello, we apologize for this inconvenience. With the very low temperatures this winter, the material of the pouch may have weakened and crumbled during transport.
We do not want you to be left with this bad experience. We can send you a new pouch for free. Do not hesitate to get back to us by email :)
We do not want you to be left with this bad experience. We can send you a new pouch for free. Do not hesitate to get back to us by email :)
F
Rating: 4 out of 5
Very good course
Translated reviews
A
Rating: 4 out of 5
Perfect
Translated reviews
L
Rating: 4 out of 5
Fast shipping
Translated reviews
P
Rating: 4 out of 5
Package well received, satisfied with the racket. Given the quality of the racket, I expected to have a specific case.
Translated reviews
F
Rating: 4 out of 5
Very good, but I imagined receiving the SIUX Stupa with a real cover, not a net..., especially after buying my 3rd racket in less than a year and the problem I had with the Bull Padel shorts that I finally repaired with a seamstress.... This time, the shipment took almost a week, while my first racket, a Babolat Lébron that you will find on my customer file, arrived the day after my order... Available orally at 0683645716 / Regards. Francis LACOMA
Translated reviews
L
Rating: 3 out of 5
Very good quality products but the sizing guide for the shoes does not match. The email box is useless if you need it’s a robot that always sends you the same message. I just made an exchange for shoes, I wanted them to tell me if a second exchange is possible if it still does not fit because between 2 sizes but… So be careful if you are not sure of your size because returns are at your expense.
Translated reviews
Response from Esprit Padel Shop
Thank you for your compliments on the quality of our products!
We apologize for the response provided a bit too "quickly" by email.
To answer you, yes, a second exchange is possible! You can exchange the sneakers until the size is correct.
Size advice for Head: For Head sneakers, we recommend taking one size up from your usual shoe size.
Need immediate help? Don't hesitate to call us directly (+33 4 27 44 40 51) for more clarity.
We remain at your disposal!
We apologize for the response provided a bit too "quickly" by email.
To answer you, yes, a second exchange is possible! You can exchange the sneakers until the size is correct.
Size advice for Head: For Head sneakers, we recommend taking one size up from your usual shoe size.
Need immediate help? Don't hesitate to call us directly (+33 4 27 44 40 51) for more clarity.
We remain at your disposal!
A
Rating: 4 out of 5
Very good product, quality. But a bit long for shipping..
Translated reviews
D
Rating: 3 out of 5
Order compliant. However, the racket has some micro scratches that make me doubt the 100% new aspect of the product.
Translated reviews
Response from Esprit Padel Shop
Hello Damien,
Sorry about that, feel free to contact us at [email protected] so we can offer you a commercial gesture.
Have a nice day!
Sorry about that, feel free to contact us at [email protected] so we can offer you a commercial gesture.
Have a nice day!
J
Rating: 4 out of 5
Customer service and top service
Translated reviews
M
Rating: 4 out of 5
I picked up my package, the racket is beautiful, however I found that there was a small scratch on the white of the racket.
Translated reviews
S
Rating: 4 out of 5
The products were as expected and especially of quality. The order was well packaged and especially delivered within a short period of 3 days. Very good customer experience!
Translated reviews
P
Rating: 4 out of 5
Ordered and impeccable delivery
Translated reviews
D
Rating: 4 out of 5
I had to order the shoe model in another color because no info on availability.... :(
Translated reviews