English 
J
Rating: 5 out of 5
Fast shipping and very well packaged!!!! I highly recommend
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 419 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Reviews 1, 2, 3 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Fast delivery and product conforms to the description.
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M
Rating: 5 out of 5
A fast service, and especially a lovely customer service
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V
Rating: 5 out of 5
After a forgetfulness, Padel Spirit immediately sent me the missing item! Thank you
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Y
Rating: 5 out of 5
VERY GOOD
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N
Rating: 5 out of 5
Delivery speed
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M
Rating: 5 out of 5
Fast shipping Product conforms first order for me and I would order from this seller without any problem
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E
Rating: 5 out of 5
Order: easy-to-use site + execution speed / Delivery: without delay and extremely well packaged item = to recommend without hesitation
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P
Rating: 5 out of 5
very good site good product delivery and return perfect
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I
Rating: 3 out of 5
Delivery too long. 7 days
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Response from Esprit Padel Shop
Hello,
Thank you for your feedback. We understand that the delivery time did not meet your expectations. We are doing our best to improve this point and ensure a faster experience in the future.
Thank you for your understanding.
Thank you for your feedback. We understand that the delivery time did not meet your expectations. We are doing our best to improve this point and ensure a faster experience in the future.
Thank you for your understanding.
R
Rating: 5 out of 5
Fast and careful shipping I recommend
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J
Rating: 5 out of 5
I first explained my playing style by email with several racket suggestions and I was guided for my purchase which I made right away. A very good site and attentive to the customer. Top for me To recommend
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F
Rating: 5 out of 5
Nothing to report product arrived on time. Product conforms to the description
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V
Rating: 5 out of 5
Ordered on Monday evening and delivered to the club on Tuesday! Bravo
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G
Rating: 5 out of 5
Excellent
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S
Rating: 5 out of 5
Simple, fast, efficient, top!
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D
Rating: 5 out of 5
Impeccable
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M
Rating: 5 out of 5
fast with choice. perfect !!!!
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J
Rating: 5 out of 5
Super site and excellent advice
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S
Rating: 3 out of 5
Hello, Nothing to say about the quality of the product and the delivery time. However, for the price of the racket and its brand, not having a case provided with it seems a bit stingy to me. That's why I only gave 3 stars. Best regards.
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Response from Esprit Padel Shop
Hello,
Thank you very much for your positive feedback regarding the quality of the product and the delivery. We understand your disappointment regarding the absence of a case. However, we would like to clarify that this information is clearly indicated in the product description.
We remain at your disposal if you have any other questions or needs, and we hope to see you again soon on our site!
Thank you very much for your positive feedback regarding the quality of the product and the delivery. We understand your disappointment regarding the absence of a case. However, we would like to clarify that this information is clearly indicated in the product description.
We remain at your disposal if you have any other questions or needs, and we hope to see you again soon on our site!
K
Rating: 5 out of 5
Well received
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L
Rating: 5 out of 5
great site good advice effective and fast
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S
Rating: 5 out of 5
Delivered with care, compliant. Thank you
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F
Rating: 5 out of 5
Perfect Package received on time. Packaging perfect Thank you very much
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S
Rating: 5 out of 5
Top
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N
Rating: 5 out of 5
Product compliant arrived on time, I recommend!
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C
Rating: 5 out of 5
Very good
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F
Rating: 5 out of 5
A shipping AND receiving speed to make Amazon blush... It's always perfect and delivered well packaged and well protected! Bravo
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P
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Small grip defect reported, and despite the manufacturer's refusal to intervene, Esprit Padel Shop got back to me in half an hour with a commercial solution!! Service at the TOP.
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V
Rating: 5 out of 5
Top quality fast delivery
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R
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
Impeccable
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C
Rating: 5 out of 5
Fast and simple delivery on this last order! Thank you very much.
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O
Rating: 5 out of 5
Order compliant with my expectations
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L
Rating: 2 out of 5
Hello madam, sir. I think you had a computer or organizational bug with my order. I ordered with a confirmation email. I receive a second email telling me that I ordered a rental racket. I contact customer service who tells me that my order will be delivered within 48 hours and the next day I receive a refund for my order and now an email thanking me for my order and asking me to evaluate you. I let you look at the bug.
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Response from Esprit Padel Shop
Hello,
First of all, we apologize for the confusion you encountered. It seems there was an initial misunderstanding regarding your order. You had ordered a test racket instead of a standard racket.
Subsequently, we unfortunately had to refund you because the model you wanted, the "Vertex 04 Woman 2024", is currently out of stock.
If you have any other questions or if you would like to be informed when this model is available again, please do not hesitate to contact us again.
Thank you for your understanding and again sorry for this inconvenience.
First of all, we apologize for the confusion you encountered. It seems there was an initial misunderstanding regarding your order. You had ordered a test racket instead of a standard racket.
Subsequently, we unfortunately had to refund you because the model you wanted, the "Vertex 04 Woman 2024", is currently out of stock.
If you have any other questions or if you would like to be informed when this model is available again, please do not hesitate to contact us again.
Thank you for your understanding and again sorry for this inconvenience.
H
Rating: 5 out of 5
What to say? except PERFECT Thank you
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P
Rating: 5 out of 5
Order and receipt of the racket in 2 days. Perfect
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A
Rating: 3 out of 5
Very quick to receive the product but commercially very, very disappointed.
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Response from Esprit Padel Shop
Hello,
Thank you for your feedback regarding the speed of delivery. We are, however, sorry to learn that you are disappointed on the commercial side. Please feel free to tell us more by contacting us at [email protected] so that we can better understand the situation and improve your experience.
We remain at your disposal for any questions.
Thank you for your feedback regarding the speed of delivery. We are, however, sorry to learn that you are disappointed on the commercial side. Please feel free to tell us more by contacting us at [email protected] so that we can better understand the situation and improve your experience.
We remain at your disposal for any questions.
G
Rating: 5 out of 5
Excellent, very serious. Package received within 3 days
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