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L
Rating: 5 out of 5
Top delivery and product conforms I recommend
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 419 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Reviews 1, 2, 3 and 5 stars
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Rating: 5 out of 5
Super and ultra fast
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F
Rating: 5 out of 5
Practical site, good delivery times and well-priced
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F
Rating: 5 out of 5
Very serious, fast and careful shipping
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A
Rating: 5 out of 5
Great website
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F
Rating: 5 out of 5
Fast and free delivery in Belgium
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H
Rating: 5 out of 5
Product conforms RAS, I recommend this site
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D
Rating: 5 out of 5
French site with quality-price ratio and top customer service!!!! I recommend
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J
Rating: 5 out of 5
Nothing to complain about. Fast shipping. Satisfactory packaging.
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R
Rating: 5 out of 5
serious and efficient
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A
Rating: 5 out of 5
Good product descriptions, fast delivery
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M
Rating: 5 out of 5
2 orders, 2 satisfactions
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A
Rating: 5 out of 5
Very serious, very fast, you can go there with your eyes closed.
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J
Rating: 5 out of 5
Great advice, pleasant when you call them and incredibly responsive. Last racket delivered the day after my order. Hats off
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S
Rating: 5 out of 5
Top a lot of choices, well oriented and affordable prices
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P
Rating: 5 out of 5
Top delivery. Top products.
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J
Rating: 5 out of 5
Very good
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K
Rating: 5 out of 5
Delivery (in Belgium) super fast, top
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A
Rating: 5 out of 5
Very good delay 48h and the order was available and conforming.
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N
Rating: 1 out of 5
Following a size issue, I returned the pair of shoes ordered on August 28, using the return slip provided by the Esprit Padel Shop site, requesting the reshipment of the larger size in exchange. To this day, September 4 (8 days later), no follow-up from the site, no reshipment of the replacement product, and the site does not provide any satisfactory response to my inquiries, constantly extending the deadline communicated to me. I even wonder if it is not a scam. Beware of this site.
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Response from Esprit Padel Shop
Hello Nicolas,
I have noted your message and I apologize for the delay regarding the return.
According to the carrier's tracking, the package will be delivered to us today:
https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XT216269436TS
Upon receipt, we will proceed with the exchange of the item.
I apologize for the delay, which is independent of our will.
I remain at your disposal, if needed, at the following address:
[email protected]
Have a nice day and see you soon!
Best regards
Romain
Customer service manager.
I have noted your message and I apologize for the delay regarding the return.
According to the carrier's tracking, the package will be delivered to us today:
https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XT216269436TS
Upon receipt, we will proceed with the exchange of the item.
I apologize for the delay, which is independent of our will.
I remain at your disposal, if needed, at the following address:
[email protected]
Have a nice day and see you soon!
Best regards
Romain
Customer service manager.
B
Rating: 5 out of 5
Quality service and very serious! Order received very quickly, careful packaging, the best!
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R
Rating: 5 out of 5
Great items and fast delivery
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J
Rating: 5 out of 5
Very fast shipping, no issues with the order
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T
Rating: 5 out of 5
Super Bullpadel racket on sale with an additional 10/100 discount .. package received after 4 days... super, a big thank you
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D
Rating: 5 out of 5
Reliable merchant. Quality customer service.
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C
Rating: 5 out of 5
The prices, the choice, the comparator, the presence on social networks with Joffrey for small technical advice. For me, the number 1 site for Padel equipment sales
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Y
Rating: 5 out of 5
Perfect!
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F
Rating: 5 out of 5
Service was great
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N
Rating: 5 out of 5
Delivery matched my order, received quickly and within the announced deadlines
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A
Rating: 5 out of 5
Top! Top! Top!
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T
Rating: 5 out of 5
Purchase made on the site. Order received quickly and in great condition
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S
Rating: 5 out of 5
Top
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P
Rating: 5 out of 5
Super phone reception, order received very quickly and the products are top...! Too bad I got tricked by the site Padel Esprit.com ...
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J
Rating: 5 out of 5
Fast delivery, top customer service.
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H
Rating: 5 out of 5
Very good product, very good service! I recommend!
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E
Rating: 5 out of 5
Very satisfied with my purchases and very fast. I receive without hesitation
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C
Rating: 5 out of 5
Fast service. I received the racket in 1 week. The racket is in perfect condition and as described
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S
Rating: 5 out of 5
Complete delivery, package in very good condition
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A
Rating: 1 out of 5
New racket after 4 days 2 cracks!!! And I don't have a high level. 180€ gone up in smoke
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Response from Esprit Padel Shop
Hello Alexandre,
Thank you for your comment.
I am sorry for the inconvenience.
To best address your dissatisfaction, please send us photos by email to the following address:
[email protected]
Have a nice day and see you soon!
Romain
Thank you for your comment.
I am sorry for the inconvenience.
To best address your dissatisfaction, please send us photos by email to the following address:
[email protected]
Have a nice day and see you soon!
Romain
E
Rating: 3 out of 5
I ordered 2 items: a pair of very good quality Bullpadel shoes, and a Siux racket. The racket was well packaged but it must have been left in the heat for a long time in a warehouse or outside because the protective plastic on the handle was stuck to it. When removing it, it tore part of the grip off the handle. It's not a big deal because I always put an overgrip on my handles. However, more annoyingly: a small piece of I don't know what is floating inside the body of the racket. So it's quite annoying when I handle the racket. Otherwise, delivery in 48 hours flat.
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Response from Esprit Padel Shop
Hello Eric,
I have noted your message.
To best handle your request, please write to us at: [email protected]
Please make sure you have sent:
- 5-6 photos of the racket
- A serial number on the racket or a barcode
- Your full name and contact details (postal address, phone number, order number)
We remind you of our warranty conditions:
- All our padel rackets are covered by a standard warranty of 6-8 months from the date of purchase.
- The warranty does not cover damages caused by misuse, negligence, abuse, accident, or unauthorized modification of the racket (glass, shock, net, etc.)...
- The warranty is only valid for the original purchaser and cannot be substantial.
I remain at your disposal if needed.
Best regards.
I have noted your message.
To best handle your request, please write to us at: [email protected]
Please make sure you have sent:
- 5-6 photos of the racket
- A serial number on the racket or a barcode
- Your full name and contact details (postal address, phone number, order number)
We remind you of our warranty conditions:
- All our padel rackets are covered by a standard warranty of 6-8 months from the date of purchase.
- The warranty does not cover damages caused by misuse, negligence, abuse, accident, or unauthorized modification of the racket (glass, shock, net, etc.)...
- The warranty is only valid for the original purchaser and cannot be substantial.
I remain at your disposal if needed.
Best regards.