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A
Rating: 5 out of 5
Perfect, simply
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 834 published reviews
Summary of reviews
Esprit Padel Shop consistently delivers with fast, careful shipping and products arriving exactly as described, often in 24 hours or less and well packaged. Customers praise a wide selection, helpful product comparisons, and strong value for money, including competitive discounts and promotions. The service is reliable and responsive, with smooth ordering experiences, reusable order tracking, and attentive touches like a small gift for first-time buyers, leading to high overall satisfaction. Many reviews highlight positive experiences with product recommendations, fast delivery to Paris, and confidence in returning to the site for future padel purchases.
Reviews 1, 2, 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
Very fast shipping. Very competitive prices. The racket selection aid tool is great when starting out.
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T
Rating: 5 out of 5
Great site, attractive prices and fast shipping. I recommend.
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T
Rating: 5 out of 5
Very fast delivery
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L
Rating: 5 out of 5
Ultra fast delivery
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Y
Rating: 5 out of 5
Fast and compliant
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R
Rating: 5 out of 5
Top, short delivery time, competitive prices
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O
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Ultra fast shipping and delivery, I recommend!
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O
Rating: 5 out of 5
Top racket
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I
Rating: 5 out of 5
Very good and fast. I like the advice on the site for each racket.
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P
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Great!
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L
Rating: 4 out of 5
The fluidity of the site could be improved but overall it's great
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B
Rating: 1 out of 5
Hello, I am quite disappointed upon receiving my racket, the grip had stuck to the packaging and is torn upon opening
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Response from Esprit Padel Shop
Hello,
We are sorry for this issue upon receiving your racket. We invite you to contact our after-sales service at the following address: [email protected]
We can then send you a new grip and overgrip to replace the damaged ones.
Thank you for your understanding, and we remain at your disposal for any questions.
Have a nice day,
The Esprit Padel Shop team
We are sorry for this issue upon receiving your racket. We invite you to contact our after-sales service at the following address: [email protected]
We can then send you a new grip and overgrip to replace the damaged ones.
Thank you for your understanding, and we remain at your disposal for any questions.
Have a nice day,
The Esprit Padel Shop team
J
Rating: 5 out of 5
Great racket, but too fragile, played only 1 hour and damaged in 2 places on the flat surface. So dead racket, I'm switching to another racket! Too bad…
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L
Rating: 2 out of 5
Package arrived late, upon unpacking the plastic around the racket handle sticks and you have to damage the grip to remove it. Moreover, at the first game, the racket makes a strange noise during hits... Nevertheless, customer service is reachable and attentive to various remarks.
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Response from Esprit Padel Shop
Hello,
Thank you for your detailed feedback. We are sorry for the delivery delay and for the issues encountered with your racket. Regarding the plastic around the handle, it sometimes sticks slightly, and we understand that this can be frustrating. As for the strange noise during hits, this may indicate a defect.
If this persists, do not hesitate to contact us again so that we can help you resolve this issue. We are glad that our customer service was able to meet your expectations and remain at your disposal for any further assistance.
Have a good day,
The Esprit Padel Shop team
Thank you for your detailed feedback. We are sorry for the delivery delay and for the issues encountered with your racket. Regarding the plastic around the handle, it sometimes sticks slightly, and we understand that this can be frustrating. As for the strange noise during hits, this may indicate a defect.
If this persists, do not hesitate to contact us again so that we can help you resolve this issue. We are glad that our customer service was able to meet your expectations and remain at your disposal for any further assistance.
Have a good day,
The Esprit Padel Shop team
M
Rating: 5 out of 5
Very satisfied with the choice, the service and especially the speed of order dispatch. I recommend without hesitation.
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C
Rating: 5 out of 5
Order compliant, well packaged and received very quickly, I am happy with my first experience and I will recommend without hesitation on this site
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R
Rating: 4 out of 5
Received very quickly. Package in good condition
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F
Rating: 5 out of 5
Excellent
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S
Rating: 5 out of 5
A wide choice of everything we need for Padel with good advice for each item!! Easy ordering and fast delivery. Not to mention the YouTube videos…TOP!!
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J
Rating: 4 out of 5
Package conforms to the description. No delivery issues
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O
Rating: 5 out of 5
I like it... My order arrived well
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A
Rating: 5 out of 5
Perfect. I had not received my package so I sent a message, I always got quick and effective responses. My package had been delivered but I had not picked it up in time so as soon as received by the sender they resent it to me and I received it quickly. I am very pleasantly surprised. A big thank you to Esprit Padel
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C
Rating: 5 out of 5
Perfect Fast
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F
Rating: 4 out of 5
Great choice of products. Fast delivery. Small downside for establishing a return, not very user-friendly on the site
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Y
Rating: 5 out of 5
perfect
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A
Rating: 4 out of 5
Very well-made site (the comparator is great). Lots of choices and good prices. I don't give 5 stars because the choice of delivery service for the DOM is extremely expensive. I paid 65.90 euros in shipping fees (not counting the taxes that need to be added, which is normal). So I paid almost as much for the racket as for the fees and taxes. I will only make a purchase again when the delivery service is something other than DHL. Note: For a racket (375g) I had 44.90 euros in shipping fees at the time of order. Then I had to pay 21 euros in
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R
Rating: 5 out of 5
Always on time and a great choice of products
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L
Rating: 4 out of 5
Quick processing of the order and good deals to grab.
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B
Rating: 5 out of 5
Excellent on quality and delivery speed
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C
Rating: 5 out of 5
Good advice by phone a plus to finalize a choice
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J
Rating: 5 out of 5
Fast and efficient
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J
Rating: 5 out of 5
Thank you everything was perfect
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F
Rating: 5 out of 5
Third order. Impeccable service and delivery.
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J
Rating: 5 out of 5
Very good...
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F
Rating: 5 out of 5
Very satisfied.
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P
Rating: 5 out of 5
Delivery and choice top-notch. I recommend…
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C
Rating: 5 out of 5
Fast delivery, impeccable racket
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