Esprit Padel Shop consistently delivers with fast, careful shipping and products arriving exactly as described, often in 24 hours or less and well packaged. Customers praise a wide selection, helpful product comparisons, and strong value for money, including competitive discounts and promotions. The service is reliable and responsive, with smooth ordering experiences, reusable order tracking, and attentive touches like a small gift for first-time buyers, leading to high overall satisfaction. Many reviews highlight positive experiences with product recommendations, fast delivery to Paris, and confidence in returning to the site for future padel purchases.
Disappointed, I still have not received my racket ordered 11 days ago. I needed it for a tournament this weekend and the announced delay was 72 hours! I still don't know if I will receive it. In short, I do not recommend Esprit Padel Shop
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Response from Esprit Padel Shop
Hello Yann,
We are sorry for the delay of your order and understand your frustration. Your racket was indeed shipped on time, but the delay is due to a transport issue, independent of our will.
In the meantime, we have processed your refund and would like to apologize for the inconvenience caused.
Thank you for your understanding, and good luck with your upcoming tournaments!
The Esprit Padel Shop team
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Adelino D.
Rating: 4 out of 5
following a purchase from 12/11/2024
Good
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Abdelkabir M.
Rating: 4 out of 5
following a purchase from 10/11/2024
A good site however I find it a pity that the discount corresponds to the shipping costs.
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Steve R.
Rating: 4 out of 5
following a purchase from 10/11/2024
Order honored sells quality products on time I recommend.
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Alain S.
Rating: 4 out of 5
following a purchase from 10/11/2024
Very good but just a lack of communication from the carrier or the application
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Ushir C.
Rating: 4 out of 5
following a purchase from 31/10/2024
Thank you
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Quentin J.
Rating: 4 out of 5
following a purchase from 06/11/2024
I really like the proposed tools (El Selector, el comparator..). Lots of choices. Ergonomic site overall. Equipment received relatively quickly.
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Jean Pierre V.
Rating: 4 out of 5
following a purchase from 04/11/2024
Quality products only small downside the delivery for me a bit long.
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Roland E.
Rating: 4 out of 5
following a purchase from 02/11/2024
Speed of delivery, quality of packaging
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Luca M.
Rating: 1 out of 5
following a purchase from 31/10/2024
Stained t-shirt
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Response from Esprit Padel Shop
Hello Lucas,
The warranty procedure is underway, we are waiting for a response from you by today :)
Wishing you a nice day!
T
Thibaut D.
Rating: 4 out of 5
following a purchase from 29/10/2024
Fast delivery but shoes too small
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Jean-Gabriel P.
Rating: 4 out of 5
following a purchase from 29/10/2024
Order and delivery as expected
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Nicolas E.
Rating: 4 out of 5
following a purchase from 28/10/2024
everything was perfect except that you delivered the package to another address.
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Emmanuel B.
Rating: 4 out of 5
following a purchase from 26/10/2024
Order received
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Roussel N.
Rating: 4 out of 5
following a purchase from 26/10/2024
Great to find my old racket to which I am very attached
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Leandro C.
Rating: 4 out of 5
following a purchase from 19/10/2024
The fluidity of the site could be improved but overall it's great
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Benjamin C.
Rating: 1 out of 5
following a purchase from 21/10/2024
Hello, I am quite disappointed upon receiving my racket, the grip had stuck to the packaging and is torn upon opening
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Response from Esprit Padel Shop
Hello,
We are sorry for this issue upon receiving your racket. We invite you to contact our after-sales service at the following address: [email protected]
We can then send you a new grip and overgrip to replace the damaged ones.
Thank you for your understanding, and we remain at your disposal for any questions.
Have a nice day,
The Esprit Padel Shop team
L
Loic T.
Rating: 2 out of 5
following a purchase from 20/10/2024
Package arrived late, upon unpacking the plastic around the racket handle sticks and you have to damage the grip to remove it. Moreover, at the first game, the racket makes a strange noise during hits... Nevertheless, customer service is reachable and attentive to various remarks.
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Response from Esprit Padel Shop
Hello,
Thank you for your detailed feedback. We are sorry for the delivery delay and for the issues encountered with your racket. Regarding the plastic around the handle, it sometimes sticks slightly, and we understand that this can be frustrating. As for the strange noise during hits, this may indicate a defect.
If this persists, do not hesitate to contact us again so that we can help you resolve this issue. We are glad that our customer service was able to meet your expectations and remain at your disposal for any further assistance.
Have a good day,
The Esprit Padel Shop team
R
Ronan A.
Rating: 4 out of 5
following a purchase from 20/10/2024
Received very quickly. Package in good condition
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Julien D.
Rating: 4 out of 5
following a purchase from 20/10/2024
Package conforms to the description. No delivery issues
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Franck B.
Rating: 4 out of 5
following a purchase from 20/10/2024
Great choice of products. Fast delivery. Small downside for establishing a return, not very user-friendly on the site
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Alexandre T.
Rating: 4 out of 5
following a purchase from 19/10/2024
Very well-made site (the comparator is great). Lots of choices and good prices. I don't give 5 stars because the choice of delivery service for the DOM is extremely expensive. I paid 65.90 euros in shipping fees (not counting the taxes that need to be added, which is normal). So I paid almost as much for the racket as for the fees and taxes. I will only make a purchase again when the delivery service is something other than DHL. Note: For a racket (375g) I had 44.90 euros in shipping fees at the time of order. Then I had to pay 21 euros in
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Lionel M.
Rating: 4 out of 5
following a purchase from 19/10/2024
Quick processing of the order and good deals to grab.
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Herve K.
Rating: 4 out of 5
following a purchase from 19/10/2024
I highly recommend the site
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Stephane M.
Rating: 4 out of 5
following a purchase from 18/10/2024
Order acknowledged quickly only small downside many references out of stock
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Francois R.
Rating: 4 out of 5
following a purchase from 15/10/2024
fairly quick delivery
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Olivier A.
Rating: 4 out of 5
following a purchase from 17/10/2024
Thank you racket received quickly and for helping to choose this racket with the comparator
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Lilian D.
Rating: 4 out of 5
following a purchase from 14/10/2024
Good quality/price ratio with the site's discounts. It's regrettable that some items are often out of stock. Fast shipping and delivery.
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Stephane R.
Rating: 4 out of 5
following a purchase from 14/10/2024
Very good padel equipment site, affordable, fast delivery, quality packaging
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Vincent M.
Rating: 4 out of 5
following a purchase from 12/10/2024
Order well received with a day's delay despite payment for express delivery 24/48h.
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Antonio L.
Rating: 4 out of 5
following a purchase from 12/10/2024
Good product
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Pierre Z.
Rating: 2 out of 5
following a purchase from 09/10/2024
new racket but grip completely worn halfway removed at the bottom of the handle!!! I have serious doubts about the storage of the rackets
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Response from Esprit Padel Shop
Hello,
You can send us an email to our customer service address: [email protected]
We will send you the same grip and overgrip as the original :)
Thank you for your understanding
J
Jerome L.
Rating: 4 out of 5
following a purchase from 10/10/2024
Fast delivery and products meet expectations.
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Fred T.
Rating: 4 out of 5
following a purchase from 09/10/2024
Hello, I received my package quickly (I live in Belgium) and in perfect condition, congratulations to your collaborators and your shipping service for this. Regarding the quality of the products, the socks (Nox) are made of a material that slips inside the shoe. I will not order them again. My sneakers (Nox) are of top quality! I forgot to enter the code before finalizing my order (over 100€), so I did not receive the gift tubes of balls. Could you automate, include gifts by default when the purchase amount conditions are met? This would prevent forgetful people like me from being deprived of pleasant bonuses. Thank you! Fred Tamellini
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Jerome A.
Rating: 1 out of 5
following a purchase from 08/10/2024
Following the delivery of a Siux racket with a defect. Very long customer service, impossible to reach them by phone. Despite numerous exchanged emails. I am still waiting for a response. I just ask for a refund and a prepaid label for the return of the racket. This story has been going on for more than 10 days. Hoping for some responsiveness in the days following this comment. Too bad because their YouTube videos are of quality. Jerome.
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Response from Esprit Padel Shop
Hello Jerome,
Thank you for bringing this situation to our attention.
We have just checked your file and we see that the refund for your Siux racket has indeed been processed. It is quite normal for accounting procedures to take a few days.
We completely understand your impatience and sincerely apologize for the duration of this procedure. We have taken your comments into account and are doing everything possible to improve the responsiveness of our after-sales service.
Please do not hesitate to contact us if you find that the refund has not been processed on your account.
Best regards,
The EspritPadelShop team
M
Michel D.
Rating: 4 out of 5
following a purchase from 07/10/2024
I am an amateur player and this racket suits me perfectly for its price and quality
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Laurent S.
Rating: 1 out of 5
following a purchase from 06/10/2024
I bought Head Padel shoes, very disappointed with the product and therefore with your description... specific Padel and zero grip. You need to test your products!!
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Response from Esprit Padel Shop
We are sorry to hear that your experience with our Head Padel shoes did not meet your expectations. In order to improve our products and services, could you please detail the points that particularly disappointed you? Our team is here to listen to find a solution together.
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David H.
Rating: 4 out of 5
following a purchase from 04/10/2024
Very good
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Philippe C.
Rating: 4 out of 5
following a purchase from 02/10/2024
Racket and bag perfectly suited to my needs
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