Customer reviews of Esprit Padel Shop

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 827 published reviews
5 8 885 90% 4 743 8% 3 108 1% 2 35 0% 1 56 1%

Summary of reviews

Esprit Padel Shop consistently delivers with fast, careful shipping and products arriving exactly as described, often in 24 hours or less and well packaged. Customers praise a wide selection, helpful product comparisons, and strong value for money, including competitive discounts and promotions. The service is reliable and responsive, with smooth ordering experiences, reusable order tracking, and attentive touches like a small gift for first-time buyers, leading to high overall satisfaction. Many reviews highlight positive experiences with product recommendations, fast delivery to Paris, and confidence in returning to the site for future padel purchases.

Reviews 1, 2 and 4 stars

Reset filters
J
Justin O.
Rating: 4 out of 5
following a purchase from 29/03/2024
Racket, balls, and grip super, well received on time! Too bad the racket protection is completely damaged.. I recommend
Translated reviews
G
Godefroy M.
Rating: 1 out of 5
following a purchase from 26/03/2024
I haven't received anything at all
Translated reviews
T
Thibault H.
Rating: 4 out of 5
following a purchase from 28/03/2024
Fast and effective
Translated reviews
R
Robin T.
Rating: 4 out of 5
following a purchase from 27/03/2024
Very fast and careful delivery but the prices are a bit high
Translated reviews
A
Alexandre L.
Rating: 1 out of 5
following a purchase from 26/03/2024
Racket received with a weight of 380g, too heavy... Response from customer service 'we're not going to weigh all the rackets'
Translated reviews
N
Nicolas B.
Rating: 4 out of 5
following a purchase from 15/02/2024
Fast and effective
Translated reviews
T
Thomas M.
Rating: 4 out of 5
following a purchase from 07/01/2024
Hope that the stocks of out-of-stock products are replenished quickly, otherwise overall the service is great
Translated reviews
N
Nelsie D.
Rating: 4 out of 5
following a purchase from 25/03/2024
The shoes are great! But it's difficult to have a click&collect offered.
Translated reviews
C
Christophe D.
Rating: 4 out of 5
following a purchase from 21/01/2024
Well-organized site and easy to navigate
Translated reviews
F
Florent G.
Rating: 4 out of 5
following a purchase from 17/03/2024
Fast delivery and competitive prices
Translated reviews
R
Ryan H.
Rating: 4 out of 5
following a purchase from 14/01/2024
Very good site and always very good customer advice
Translated reviews
L
Laurence F.
Rating: 4 out of 5
following a purchase from 24/11/2023
Products conforming to my son's expectations. Very beautiful products. Delivery times top. The only downside was that the box was torn but fortunately everything was there.
Translated reviews
C
Christophe S.
Rating: 2 out of 5
following a purchase from 18/01/2024
Shoe fabric cracked after 1 month.
Translated reviews
Response from Esprit Padel Shop
Hello Christophe!
For any breakage and manufacturing defect, you can check our warranty conditions at the following link: https://esprit-padel-shop.com/pages/politique-de-service-apres-vente-sav

We will process your request as quickly as possible!
H
Hugo G.
Rating: 4 out of 5
following a purchase from 14/03/2024
Fast delivery and advice via the effective comparator! A bit disappointed that for a racket with an initial value of 350€, a protective cover is not included.. However, I highly recommend Esprit Padel shop for ordering your future equipment!
Translated reviews
P
Poirier M.
Rating: 1 out of 5
following a purchase from 11/01/2024
Problem with my racket, no response...!!!
Translated reviews
Response from Esprit Padel Shop
Hello Matthieu!
I do not see any email under your name on our customer service email ([email protected]).
Could you please send us an email with:
- 5 to 6 clear photos of the racket, focusing on the sides and any cracks
- Serial number (barcode or QR code)

We will resolve this!
A
Arnaud G.
Rating: 2 out of 5
following a purchase from 08/01/2024
I had requested a home delivery package, and I had to go pick it up at a relay point.
Translated reviews
Response from Esprit Padel Shop
Hello Arnaud,
We are sorry to hear that your package was not delivered to your home as planned and that you had to pick it up at a relay point. Your feedback is important to us, and we will investigate this incident to prevent it from happening again.
R
Richard H.
Rating: 4 out of 5
following a purchase from 05/01/2024
Racket conforms to quality, just the grip was torn upon receipt
Translated reviews
M
Maryse B.
Rating: 4 out of 5
following a purchase from 04/03/2024
very nice quality, size conforms
Translated reviews
C
Chemama H.
Rating: 4 out of 5
following a purchase from 31/01/2024
mediocre sab
Translated reviews
J
Jean Pierre N.
Rating: 4 out of 5
following a purchase from 03/03/2024
Delivered in 3 days with mondial replay. No problem.
Translated reviews
T
Thomas P.
Rating: 4 out of 5
following a purchase from 28/02/2024
Fast and reliable shipping, shipping costs a bit expensive but the service is at least there.
Translated reviews
I
Ian P.
Rating: 4 out of 5
following a purchase from 26/12/2023
Excellent service
Translated reviews
F
Frederic B.
Rating: 4 out of 5
following a purchase from 22/02/2024
Package arrived well... I expected a slightly faster delivery but well, delivered in good condition that's the main thing.
Translated reviews
D
Dominique B.
Rating: 4 out of 5
following a purchase from 07/01/2024
Super every time package condition and deadlines OK
Translated reviews
L
Ludivine G.
Rating: 4 out of 5
following a purchase from 19/02/2024
Perfectly met my expectations
Translated reviews
P
Pierre L.
Rating: 4 out of 5
following a purchase from 20/12/2023
Efficient and fast service
Translated reviews
G
Guillaume P.
Rating: 4 out of 5
following a purchase from 16/02/2024
Responsive and attractive prices The comparison system is a plus in choosing the racket
Translated reviews
E
Edit T.
Rating: 4 out of 5
following a purchase from 20/01/2024
Great
Translated reviews
J
Jacques C.
Rating: 4 out of 5
following a purchase from 17/12/2023
Very good follow-up from Esprit Padel Shop.
Translated reviews
A
Alexis S.
Rating: 4 out of 5
following a purchase from 15/12/2023
serious and efficient
Translated reviews
F
Fabrice B.
Rating: 4 out of 5
following a purchase from 12/02/2024
Excellent site
Translated reviews
M
Marc L.
Rating: 4 out of 5
following a purchase from 08/02/2024
Very good site, fast delivery
Translated reviews
D
Daniel L.
Rating: 4 out of 5
following a purchase from 10/12/2023
Top
Translated reviews
D
David I.
Rating: 4 out of 5
following a purchase from 08/12/2023
Serious company, I recommend
Translated reviews
S
Stephanie Y.
Rating: 4 out of 5
following a purchase from 06/02/2024
Excellent service and fast.
Translated reviews
S
Sebastien V.
Rating: 4 out of 5
following a purchase from 06/02/2024
Very good
Translated reviews
S
Sylviane Z.
Rating: 4 out of 5
following a purchase from 05/02/2024
Fast and conforming reception. I recommend
Translated reviews
C
Christophe L.
Rating: 4 out of 5
following a purchase from 04/02/2024
Order received on time.
Translated reviews
C
Cecile M.
Rating: 4 out of 5
following a purchase from 27/11/2023
Top
Translated reviews
C
Christophe M.
Rating: 4 out of 5
following a purchase from 01/02/2024
Great site, fast shipping, I recommend +++
Translated reviews
We use cookies for audience measurement and improving user experience.