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Y
Rating: 5 out of 5
Nothing to report everything went very well with my order
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 418 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Reviews 1, 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
Quick receipt of the order and well packaged. Detailed explanation by email on my questions and very quick responses. I recommend without hesitation
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B
Rating: 5 out of 5
Always valuable advice and orders are sent and packaged meticulously... I recommend 100%!
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Y
Rating: 5 out of 5
I recommend
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C
Rating: 5 out of 5
A very good shop with a great service, professional and responsive! I highly recommend!
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F
Rating: 5 out of 5
Fast delivery and in perfect condition
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L
Rating: 5 out of 5
Fast delivery. Top advice
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A
Rating: 5 out of 5
Fast and quality service Top
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M
Rating: 5 out of 5
On top
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R
Rating: 5 out of 5
Excellent service and fast delivery
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P
Rating: 5 out of 5
Quality products, a speed between the order and the shipment super fast!! I highly recommend
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B
Rating: 5 out of 5
It's perfect, from ordering to payment and delivery time, nothing to say. Keep it up
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S
Rating: 5 out of 5
Perfect, a great choice of rackets, accessories, clothing... very reasonable prices, perfect, I recommend a team of passionate people very responsive!!! Just perfect
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J
Rating: 5 out of 5
Delivery as promised and fast
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L
Rating: 5 out of 5
Product as described with delivery on time
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F
Rating: 5 out of 5
Simple, express delivery (24h). Perfect
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J
Rating: 5 out of 5
Perfect, fast delivery
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J
Rating: 5 out of 5
Very happy with the service, fast delivery, very responsive after-sales service. Just a pity that when ordering, we can't combine the promotional code and the loyalty voucher code.
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C
Rating: 5 out of 5
Top-notch customer service
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E
Rating: 5 out of 5
Professional service
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M
Rating: 5 out of 5
Very good, fast delivery, very fast!!
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T
Rating: 5 out of 5
Super. Wide choice, top racket comparator. Order picked up very quickly
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B
Rating: 5 out of 5
Top-notch customer service, fast delivery, quality products
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N
Rating: 5 out of 5
TB
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M
Rating: 5 out of 5
Fast delivery (more than expected) and well-protected product! Top
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C
Rating: 5 out of 5
Honestly, for a first order, very satisfied, I could test the racket, very happy... I will still be able to improve
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D
Rating: 5 out of 5
Top!
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S
Rating: 5 out of 5
Nothing to say, a perfect site for a 5* delivery service
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C
Rating: 5 out of 5
Very professional, complete for the choice and super fast for shipping
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D
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
Top service for now as I am waiting for after-sales service. I give 5 stars because I am convinced that the after-sales service will be up to par
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D
Rating: 5 out of 5
FAST SHIPPING, ORDER OK
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C
Rating: 5 out of 5
responsive and efficient customer service
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A
Rating: 1 out of 5
Very disappointed with the sellers, initially very nice but when I wanted to return my new racket, they refused. Total lack of commercial sense, I absolutely do not recommend. Don't expect anything from them.
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Response from Esprit Padel Shop
For racket returns, the original protection around the handle is an essential element for us to take it back. This protection ensures that the product is indeed new, has never been used, and can thus be resold. Without this protection, the product is considered incomplete and cannot be returned.
I understand that this situation is frustrating and I apologize for it.
I understand that this situation is frustrating and I apologize for it.
M
Rating: 5 out of 5
Very good products, very happy with my purchases
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R
Rating: 5 out of 5
Very efficient website in product selection. Preparation and reception times are very fast.
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F
Rating: 5 out of 5
Fast shipping, items conforming to my requests.
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G
Rating: 5 out of 5
Perfect service
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A
Rating: 5 out of 5
fast shipping and well packaged
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J
Rating: 5 out of 5
Great advice, fast shipping, serious... Perfect nothing to say!
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