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C
Rating: 5 out of 5
responsive and efficient customer service
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 419 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 1 out of 5
Very disappointed with the sellers, initially very nice but when I wanted to return my new racket, they refused. Total lack of commercial sense, I absolutely do not recommend. Don't expect anything from them.
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Response from Esprit Padel Shop
For racket returns, the original protection around the handle is an essential element for us to take it back. This protection ensures that the product is indeed new, has never been used, and can thus be resold. Without this protection, the product is considered incomplete and cannot be returned.
I understand that this situation is frustrating and I apologize for it.
I understand that this situation is frustrating and I apologize for it.
M
Rating: 5 out of 5
Very good products, very happy with my purchases
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R
Rating: 5 out of 5
Very efficient website in product selection. Preparation and reception times are very fast.
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F
Rating: 5 out of 5
Fast shipping, items conforming to my requests.
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G
Rating: 5 out of 5
Perfect service
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A
Rating: 5 out of 5
fast shipping and well packaged
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J
Rating: 5 out of 5
Great advice, fast shipping, serious... Perfect nothing to say!
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P
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
ultra fast, I was even surprised that my racket arrived so quickly
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T
Rating: 5 out of 5
Always impeccable
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C
Rating: 5 out of 5
Very serious, remarkable kindness and super fast delivery
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B
Rating: 4 out of 5
Fast delivery! Product as described! To recommend
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E
Rating: 5 out of 5
Top material Top service Top delivery time An exceptional team
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D
Rating: 5 out of 5
Very pleased for a first visit, fast shipping. I recommend the site.
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S
Rating: 5 out of 5
Very good, fast and efficient
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E
Rating: 5 out of 5
Top very satisfied with my purchase delivery price quality ⭐
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J
Rating: 5 out of 5
As with every order, delivery as expected, fast shipping and attractive prices
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P
Rating: 5 out of 5
Very fast delivery
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I
Rating: 5 out of 5
Perfect
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R
Rating: 4 out of 5
There should be free returns for textiles for example. (Wrong size)
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O
Rating: 5 out of 5
Racket conforms to the description.
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R
Rating: 5 out of 5
Very fast shipping, the package was signed and perfectly matched my expectations.
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J
Rating: 5 out of 5
Very good purchase, fast delivery it's perfect
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H
Rating: 5 out of 5
Delivery conforms and fast
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M
Rating: 5 out of 5
Really great site for padel enthusiasts! Super happy with my purchase
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B
Rating: 5 out of 5
I was delivered quickly to Belgium, plus perfect gear, nothing to say and I highly recommend!!!
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P
Rating: 5 out of 5
Very good. Relatively large orders and received very quickly. All at very competitive prices.
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Y
Rating: 5 out of 5
Speed of delivery and satisfied with the product
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C
Rating: 5 out of 5
Fast
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P
Rating: 5 out of 5
Ordered on Sunday, arrived on Tuesday. Bravo.
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E
Rating: 5 out of 5
Racket ordered on Monday on the site and received on Wednesday and conforms to my expectations. Efficient, thank you
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S
Rating: 5 out of 5
First order, small technical issue quickly resolved by an ultra-responsive team! Order received faster than expected, nothing to say but thank you!
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P
Rating: 5 out of 5
Very satisfied, great products and ultra-fast delivery
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B
Rating: 4 out of 5
Very good site! Top delivery! Too bad there are sometimes accessories out of stock
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P
Rating: 5 out of 5
I ordered a racket on the site using the comparator. The racket matches the evaluation, plus I had it delivered to Esprit Padel free of charge and in a short time. Perfect
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R
Rating: 5 out of 5
Ok
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N
Rating: 5 out of 5
Navigation on the site is very convenient, fast delivery, perfect
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S
Rating: 5 out of 5
Very good, fast and compliant order
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T
Rating: 5 out of 5
No issues, super fast shipping and compliant product
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