Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Nothing to report. Product as expected. Delivery instructions not respected. The delivery person never contacted me even though it was explicitly requested.
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Response from Esprit Padel Shop
Hello Bruno,
We are sorry to hear that you encountered a problem with the carrier. Your feedback is important to us, and we will investigate this incident to prevent it from happening again.
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Florent G.
Rating: 4 out of 5
following a purchase from 17/03/2024
Fast delivery and competitive prices
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Ryan H.
Rating: 4 out of 5
following a purchase from 14/01/2024
Very good site and always very good customer advice
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LAURENCE F.
Rating: 4 out of 5
following a purchase from 24/11/2023
Products conforming to my son's expectations. Very beautiful products. Delivery times top. The only downside was that the box was torn but fortunately everything was there.
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Hugo G.
Rating: 4 out of 5
following a purchase from 14/03/2024
Fast delivery and advice via the effective comparator! A bit disappointed that for a racket with an initial value of 350€, a protective cover is not included.. However, I highly recommend Esprit Padel shop for ordering your future equipment!
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poirier M.
Rating: 1 out of 5
following a purchase from 11/01/2024
Problem with my racket, no response...!!!
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Response from Esprit Padel Shop
Hello Matthieu!
I do not see any email under your name on our customer service email ([email protected]).
Could you please send us an email with:
- 5 to 6 clear photos of the racket, focusing on the sides and any cracks
- Serial number (barcode or QR code)
We will resolve this!
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Lewin B.
Rating: 3 out of 5
following a purchase from 18/01/2024
Nice, but sent the wrong racket. Error corrected afterwards.
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Response from Esprit Padel Shop
Hello Lewin, we sincerely apologize for this error.. We immediately rectified this mistake and shipped the correct racket. We thank you for your understanding and remain at your disposal for any other questions or concerns.
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Bruno C.
Rating: 3 out of 5
following a purchase from 09/03/2024
Good, but too many products out of stock. Gift card received for Christmas, purchase made in March with items chosen by default because what I wanted was still not available 3 months later.
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Luna G.
Rating: 3 out of 5
following a purchase from 08/03/2024
I ordered a BullPadel racket and did not receive a cover for the racket. The price of the racket is already high so I could have had a gesture regarding the cover…
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Response from Esprit Padel Shop
Hello Luna,
Indeed, brands no longer provide covers with their rackets for the most part. Unfortunately, we have to adapt to the brands' requirements.
Wishing you an excellent day,
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Richard H.
Rating: 4 out of 5
following a purchase from 05/01/2024
Racket conforms to quality, just the grip was torn upon receipt
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Maryse B.
Rating: 4 out of 5
following a purchase from 04/03/2024
very nice quality, size conforms
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Chemama H.
Rating: 4 out of 5
following a purchase from 31/01/2024
mediocre sab
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Jean pierre N.
Rating: 4 out of 5
following a purchase from 03/03/2024
Delivered in 3 days with mondial replay. No problem.
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Thomas P.
Rating: 4 out of 5
following a purchase from 28/02/2024
Fast and reliable shipping, shipping costs a bit expensive but the service is at least there.
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Ian P.
Rating: 4 out of 5
following a purchase from 26/12/2023
Excellent service
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Frederic B.
Rating: 4 out of 5
following a purchase from 22/02/2024
Package arrived well... I expected a slightly faster delivery but well, delivered in good condition that's the main thing.
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dominique B.
Rating: 4 out of 5
following a purchase from 07/01/2024
Super every time package condition and deadlines OK
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Ludivine G.
Rating: 4 out of 5
following a purchase from 19/02/2024
Perfectly met my expectations
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Pierre L.
Rating: 4 out of 5
following a purchase from 20/12/2023
Efficient and fast service
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Guillaume P.
Rating: 4 out of 5
following a purchase from 16/02/2024
Responsive and attractive prices The comparison system is a plus in choosing the racket
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Edit T.
Rating: 4 out of 5
following a purchase from 20/01/2024
Great
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Jacques C.
Rating: 4 out of 5
following a purchase from 17/12/2023
Very good follow-up from Esprit Padel Shop.
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alexis S.
Rating: 4 out of 5
following a purchase from 15/12/2023
serious and efficient
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Fabrice B.
Rating: 4 out of 5
following a purchase from 12/02/2024
Excellent site
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Marc L.
Rating: 4 out of 5
following a purchase from 08/02/2024
Very good site, fast delivery
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Daniel L.
Rating: 4 out of 5
following a purchase from 10/12/2023
Top
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David I.
Rating: 4 out of 5
following a purchase from 08/12/2023
Serious company, I recommend
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Stephanie Y.
Rating: 4 out of 5
following a purchase from 06/02/2024
Excellent service and fast.
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Sebastien V.
Rating: 4 out of 5
following a purchase from 06/02/2024
Very good
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Sylviane Z.
Rating: 4 out of 5
following a purchase from 05/02/2024
Fast and conforming reception. I recommend
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Christophe L.
Rating: 4 out of 5
following a purchase from 04/02/2024
Order received on time.
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Cecile M.
Rating: 4 out of 5
following a purchase from 27/11/2023
Top
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Jean Pascal M.
Rating: 3 out of 5
following a purchase from 02/02/2024
Very good, delivery on time.
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Christophe M.
Rating: 4 out of 5
following a purchase from 01/02/2024
Great site, fast shipping, I recommend +++
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Teiva S.
Rating: 4 out of 5
following a purchase from 01/02/2024
Fast delivery and quality products
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Gilles D.
Rating: 4 out of 5
following a purchase from 29/01/2024
Fast delivery and racket ok
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Emmanuel C.
Rating: 4 out of 5
following a purchase from 28/01/2024
Ultra fast delivery. Item found cheaper on other sites but proximity sought for quick delivery. Order placed on Sunday, received on Tuesday
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Kevin K.
Rating: 4 out of 5
following a purchase from 07/11/2023
Great price, unfortunately the sizes are not suitable in France, and returns are not really taken into account today, I recommend the site for buying rackets but not for textiles
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david B.
Rating: 4 out of 5
following a purchase from 26/11/2023
Serious deliveries and a lot of choices.
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frederic I.
Rating: 4 out of 5
following a purchase from 22/11/2023
Well-organized, packages arrive on time and in good condition. However, there was a small hiccup with the racket trials, I was told there would be a full refund if I bought the racket and the €20 was charged and never refunded
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