English 
J
Rating: 4 out of 5
Very good site but can always improve
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 409 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Reviews 1, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
Nothing to report
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B
Rating: 3 out of 5
Received but paid for express delivery and received it after a week ... that's not honest !
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A
Rating: 3 out of 5
The site is very good but out of 4 ordered items, the Wilson women's team liner shorts do not match the product description I ordered. They were supposed to be equipped with discreet side pockets to hold the balls, but the pockets are nonexistent, so it is not practical for playing or Padel.
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I
Rating: 4 out of 5
Top for products, rackets etc., package sent with care, however Chronopost not great for delivery service (wrong address and very long delay).
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E
Rating: 4 out of 5
Very good product
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M
Rating: 1 out of 5
Racket error on the order (2nd time in 18 months)
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Response from Esprit Padel Shop
Hello Mohamed,
Thank you for taking the time to share your experience with us. We are sorry to hear that you encountered an error with your order. Your satisfaction is our priority, and we take your feedback very seriously. Please do not hesitate to contact us directly so that we can resolve this issue together.
Best regards,
The Esprit Padel Shop team
Thank you for taking the time to share your experience with us. We are sorry to hear that you encountered an error with your order. Your satisfaction is our priority, and we take your feedback very seriously. Please do not hesitate to contact us directly so that we can resolve this issue together.
Best regards,
The Esprit Padel Shop team
J
Rating: 1 out of 5
Can you call me back? I think the racket has a manufacturing defect.
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Response from Esprit Padel Shop
Hello,
You can directly send photos or videos to the address: [email protected]
We will look into this to offer you a solution that works best for you!
Thank you :)
You can directly send photos or videos to the address: [email protected]
We will look into this to offer you a solution that works best for you!
Thank you :)
A
Rating: 4 out of 5
Good product
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D
Rating: 4 out of 5
Super racket true to the description
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S
Rating: 4 out of 5
fast delivery
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C
Rating: 4 out of 5
Very satisfied with the site and its advice
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A
Rating: 4 out of 5
Site with choices. Fast shipping and always compliant orders.
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S
Rating: 4 out of 5
Perfect
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F
Rating: 1 out of 5
Read the return conditions carefully
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Response from Esprit Padel Shop
Hello,
This is indeed an important rule to note.
If we refuse to take back a racket that has been unpacked and tested, it is so that the next customer does not have the unpleasant surprise of receiving a used racket. We want every product sold to be impeccable.
Sportingly, The Esprit Padel Shop team
This is indeed an important rule to note.
If we refuse to take back a racket that has been unpacked and tested, it is so that the next customer does not have the unpleasant surprise of receiving a used racket. We want every product sold to be impeccable.
Sportingly, The Esprit Padel Shop team
R
Rating: 4 out of 5
More expensive than padeliberico... but very serious site!
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V
Rating: 4 out of 5
Great site but I find returns very expensive......... don't get the size wrong (purchase in Belgium)
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J
Rating: 4 out of 5
Quite a lot of choices, some promotions
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E
Rating: 4 out of 5
Very good site to help you find the racket that suits you best. Plus, there are nice promotions.
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Y
Rating: 4 out of 5
Well received the package! On time. Congratulations to the team. Happy New Year
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T
Rating: 4 out of 5
The shop offers a very interesting list of products and each time I was very satisfied with their tool 'El Selector' and I was able to get the racket that suited me best
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S
Rating: 4 out of 5
very good!!!
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Y
Rating: 3 out of 5
Good site, good quality material and a lot of choice.
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L
Rating: 4 out of 5
Nice offers Quite a choice Super express delivery
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E
Rating: 4 out of 5
Good value for money
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C
Rating: 3 out of 5
Nice racket, aesthetic and flexible although a bit light and especially a cover could have been included in the purchase.
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M
Rating: 3 out of 5
Hello, Unfortunately the pair of BullPadel is too big while the site recommended taking size 42.
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Response from Esprit Padel Shop
Hello,
Thank you for your feedback.
The size recommendation is a general indication, but the shape of your foot plays a lot on the final comfort. That’s why we make things easier: size exchanges are free and simple.
Do not hesitate to make the request on the site to quickly receive the size that will suit you better.
Best regards, The Esprit Padel Shop team
Thank you for your feedback.
The size recommendation is a general indication, but the shape of your foot plays a lot on the final comfort. That’s why we make things easier: size exchanges are free and simple.
Do not hesitate to make the request on the site to quickly receive the size that will suit you better.
Best regards, The Esprit Padel Shop team
G
Rating: 4 out of 5
fast
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C
Rating: 4 out of 5
Fast delivery but disappointed by the packaging which is too simple...the cardboard...the cap.... not even protected
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C
Rating: 4 out of 5
Good choice, fast shipping Price same as other sites
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D
Rating: 4 out of 5
Nothing to say. Quick reception after ordering.
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C
Rating: 4 out of 5
Perfect EPS
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S
Rating: 4 out of 5
Site quite simple and fast delivery
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J
Rating: 4 out of 5
Fast delivery, large choice of products on the site. Average prices.
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H
Rating: 4 out of 5
Good but way too much customs clearance upon delivery in Switzerland.
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L
Rating: 4 out of 5
I ordered a Fila sweatshirt, and I received a different model; customer service informed me that it was a photo error on the site and I was fully refunded after returning the sweatshirt thanks to a prepaid label.
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C
Rating: 4 out of 5
Choice, price, speed and care in packaging perfect, however delivery service cheap and problematic, which delivered the package to the other side of Brussels… change provider and it will be 5/5
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G
Rating: 4 out of 5
Delivery as expected
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A
Rating: 4 out of 5
Fast delivery as per the order
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S
Rating: 4 out of 5
I still have not received my order placed on December 1st…
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