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S
Rating: 5 out of 5
Very good site
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 834 published reviews
Summary of reviews
Esprit Padel Shop consistently delivers with fast, careful shipping and products arriving exactly as described, often in 24 hours or less and well packaged. Customers praise a wide selection, helpful product comparisons, and strong value for money, including competitive discounts and promotions. The service is reliable and responsive, with smooth ordering experiences, reusable order tracking, and attentive touches like a small gift for first-time buyers, leading to high overall satisfaction. Many reviews highlight positive experiences with product recommendations, fast delivery to Paris, and confidence in returning to the site for future padel purchases.
Reviews 1, 3 and 5 stars
Reset filtersG
Rating: 5 out of 5
Order delivered quickly and without issues. The rackets and balls are of very good quality. I RECOMMEND!
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N
Rating: 5 out of 5
Perfect order and on time, package in very good condition, perfect packaging, no issues
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N
Rating: 5 out of 5
Very good. Lowest price thanks to the discount after signing up for the newsletter and immediate shipping.
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L
Rating: 5 out of 5
Arrived in less than a week, nothing to say about the product either, top-notch
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Y
Rating: 5 out of 5
I received my package quickly, and all the items matched very well with the items on the website. A little shout-out to Esprit Padel Shop: I told them I forgot to include the promo codes for padel balls... they sent them to me (and even more) in a separate package!!! Incredible but true!!! I recommend this site for your orders, the items are commented on and are of quality!
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J
Rating: 5 out of 5
Top service
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C
Rating: 5 out of 5
Very fast and careful shipping, the racket meets my expectations and the description, I recommend!
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T
Rating: 5 out of 5
Serious site with a responsive customer service!!
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M
Rating: 5 out of 5
Superb shop!! Fast and reliable
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D
Rating: 5 out of 5
Top-notch
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B
Rating: 5 out of 5
Top! Nothing to complain about
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A
Rating: 3 out of 5
I ordered a Siux Electra ST2 racket, the delivery time is ultra-fast, less than 48 hours. I have had time to try it since, and I am more than satisfied, the sensations are immediate from the first ball, it is perfectly adapted to my style. However, the grip needed to be changed as soon as I removed the plastic, and this is an issue that had already been raised by another customer. A grip would be welcome in the package given the price of the racket.
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Response from Esprit Padel Shop
Hello,
We are delighted to learn that you are satisfied with your new Siux Electra ST2 racket and that you appreciate its performance from the first balls! This is excellent news for us.
We are also aware that some of our customers have reported an issue with a worn grip upon unpacking. We apologize for this inconvenience.
To allow you to fully enjoy your new racket, we invite you to contact our after-sales service. They will be happy to send you a new grip and an overgrip for free to replace the worn one.
Please do not hesitate to reach out for any other questions.
Best regards,
The Esprit Padel Shop team
We are delighted to learn that you are satisfied with your new Siux Electra ST2 racket and that you appreciate its performance from the first balls! This is excellent news for us.
We are also aware that some of our customers have reported an issue with a worn grip upon unpacking. We apologize for this inconvenience.
To allow you to fully enjoy your new racket, we invite you to contact our after-sales service. They will be happy to send you a new grip and an overgrip for free to replace the worn one.
Please do not hesitate to reach out for any other questions.
Best regards,
The Esprit Padel Shop team
C
Rating: 5 out of 5
Choice, advice videos, comparators, compliant shipping, it's perfect
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C
Rating: 5 out of 5
Compliant with the order and ultra-fast delivery
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M
Rating: 5 out of 5
Very good site, fast shipping, good customer service and very well priced.
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M
Rating: 5 out of 5
very happy product arrived quickly
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F
Rating: 5 out of 5
Perfect, fast as always
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T
Rating: 5 out of 5
Very very good Shop
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R
Rating: 5 out of 5
Good advice and fast and careful shipping. Perfect simply!
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M
Rating: 5 out of 5
Nothing to say, always well delivered
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S
Rating: 5 out of 5
TOP
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S
Rating: 5 out of 5
Great! Fast and well packaged
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F
Rating: 5 out of 5
Perfect!
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M
Rating: 5 out of 5
Perfect, fast and careful delivery, nothing to complain about!
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J
Rating: 1 out of 5
Following the delivery of a Siux racket with a defect. Very long customer service, impossible to reach them by phone. Despite numerous exchanged emails. I am still waiting for a response. I just ask for a refund and a prepaid label for the return of the racket. This story has been going on for more than 10 days. Hoping for some responsiveness in the days following this comment. Too bad because their YouTube videos are of quality. Jerome.
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Response from Esprit Padel Shop
Hello Jerome,
Thank you for bringing this situation to our attention.
We have just checked your file and we see that the refund for your Siux racket has indeed been processed. It is quite normal for accounting procedures to take a few days.
We completely understand your impatience and sincerely apologize for the duration of this procedure. We have taken your comments into account and are doing everything possible to improve the responsiveness of our after-sales service.
Please do not hesitate to contact us if you find that the refund has not been processed on your account.
Best regards,
The EspritPadelShop team
Thank you for bringing this situation to our attention.
We have just checked your file and we see that the refund for your Siux racket has indeed been processed. It is quite normal for accounting procedures to take a few days.
We completely understand your impatience and sincerely apologize for the duration of this procedure. We have taken your comments into account and are doing everything possible to improve the responsiveness of our after-sales service.
Please do not hesitate to contact us if you find that the refund has not been processed on your account.
Best regards,
The EspritPadelShop team
M
Rating: 5 out of 5
I am delighted with my purchase The racket arrived in a well-protected package First test of the racket on the court. Very good product
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M
Rating: 5 out of 5
Everything went very well. Good communication. I recommend.
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L
Rating: 5 out of 5
Perfect, delivery received very quickly (2-3 working days)
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S
Rating: 5 out of 5
Thank you fast efficient quality products.
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P
Rating: 5 out of 5
Well received.. Fast delivery, it was perfect
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Q
Rating: 5 out of 5
Very satisfied! Fast and careful shipping
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L
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Product meets expectations.
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P
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Purchase of the Wilson Blade elite V2 Huge The sensations with this racket are simply amazing Compared to the Babolat, which I had more control power a bit heavier than my old racket, but it helps me even more Not to mention the aesthetics of the racket which is simply beautiful to me. Thank you for this wide choice of rackets.
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N
Rating: 5 out of 5
Perfect!!!!!
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A
Rating: 5 out of 5
Delivery on time, material conforms to the order, interesting price, reliable site.
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