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C
Rating: 5 out of 5
perfect
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 410 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Reviews 1, 3 and 5 stars
Reset filtersN
Rating: 5 out of 5
Fast and careful delivery of my new racket: very good.
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C
Rating: 5 out of 5
1st order and I am very satisfied. Everything went very well and I recommend this site.
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A
Rating: 5 out of 5
Very good
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T
Rating: 1 out of 5
Racket that does not suit me at all, you refuse to take it back because I unpacked it and removed the plastic to try it. I don't see how I could test a racket without unpacking it... Best regards
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Response from Esprit Padel Shop
Hello Thierry,
As mentioned in our Return Policy, it is impossible to return an unpacked racket as it is no longer considered new. You can visit our second-hand site to sell it. Unfortunately, this is the case with all sites, it is impossible to test a racket and return it afterwards. We have a test racket section where you can try some of our rackets!
Thank you for your understanding
As mentioned in our Return Policy, it is impossible to return an unpacked racket as it is no longer considered new. You can visit our second-hand site to sell it. Unfortunately, this is the case with all sites, it is impossible to test a racket and return it afterwards. We have a test racket section where you can try some of our rackets!
Thank you for your understanding
M
Rating: 5 out of 5
Great!
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R
Rating: 5 out of 5
Perfect As usual
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P
Rating: 1 out of 5
Racket arrived broken on the edge (unusable!). I called 5 minutes after delivery. My only mistake was removing the protective plastic from the handle... Since June 5th, no news from customer service!!! (it is June 15th). I am really disappointed. I still don't know if my racket will be refunded or replaced. I expected better from Esprit Padel Shop.
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Response from Esprit Padel Shop
Hello Patrick,
The customer service request has been made, I understand that you just received the racket but unfortunately that is the procedure. We will keep you updated as soon as the supplier responds to us.
Thank you for your understanding
The customer service request has been made, I understand that you just received the racket but unfortunately that is the procedure. We will keep you updated as soon as the supplier responds to us.
Thank you for your understanding
Y
Rating: 5 out of 5
As usual, top-notch
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H
Rating: 5 out of 5
Very happy. Fast delivery and product very suited to my level
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S
Rating: 5 out of 5
products conform to the description and fast delivery
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T
Rating: 5 out of 5
Very fast and of good quality And the promotions are incredible
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J
Rating: 5 out of 5
Very good deal
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N
Rating: 5 out of 5
Always on top, the products are compliant and well packaged. We can only recommend the site
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A
Rating: 5 out of 5
Perfect!
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S
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
Very good advice, quality article, very good site!
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J
Rating: 5 out of 5
Serious site, good product, fast shipping
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A
Rating: 5 out of 5
Fast purchase and delivery Perfect
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B
Rating: 3 out of 5
The item is badly written, too stiff, size small, not very satisfied, sorry
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J
Rating: 5 out of 5
Very satisfied with the product as well as the service, delivery respected
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A
Rating: 5 out of 5
Top
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L
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Good choice, good price, delivery time ok!
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F
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Fast and very good follow-up on the order and delivery. Responsive to emails sent for information requests.
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N
Rating: 5 out of 5
Fast delivery and racket that fits perfectly to my practice.
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J
Rating: 5 out of 5
Xxx
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C
Rating: 5 out of 5
Quick and accurate reception.
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T
Rating: 5 out of 5
It's very good
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A
Rating: 1 out of 5
Received racket with paint problem on the handle
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A
Rating: 5 out of 5
very qualitative
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S
Rating: 5 out of 5
Well packaged order and arrived quite quickly. Very satisfied with my first experience with esprit padel shop. Very professional site with very interesting deals.
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A
Rating: 5 out of 5
Great!
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E
Rating: 5 out of 5
Everything was perfect
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C
Rating: 5 out of 5
Fast delivery
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L
Rating: 5 out of 5
Very fast, very well packaged and compliant
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H
Rating: 5 out of 5
The selector has been a real plus for choosing the racket as a beginner. I do not regret my investment.
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A
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Received on time, very good quality racket for beginners
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