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S
Rating: 5 out of 5
Great! Fast and well packaged
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 419 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Reviews 1, 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
Perfect!
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F
Rating: 4 out of 5
Hello, I received my package quickly (I live in Belgium) and in perfect condition, congratulations to your collaborators and your shipping service for this. Regarding the quality of the products, the socks (Nox) are made of a material that slips inside the shoe. I will not order them again. My sneakers (Nox) are of top quality! I forgot to enter the code before finalizing my order (over 100€), so I did not receive the gift tubes of balls. Could you automate, include gifts by default when the purchase amount conditions are met? This would prevent forgetful people like me from being deprived of pleasant bonuses. Thank you! Fred Tamellini
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M
Rating: 5 out of 5
Perfect, fast and careful delivery, nothing to complain about!
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J
Rating: 1 out of 5
Following the delivery of a Siux racket with a defect. Very long customer service, impossible to reach them by phone. Despite numerous exchanged emails. I am still waiting for a response. I just ask for a refund and a prepaid label for the return of the racket. This story has been going on for more than 10 days. Hoping for some responsiveness in the days following this comment. Too bad because their YouTube videos are of quality. Jerome.
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Response from Esprit Padel Shop
Hello Jerome,
Thank you for bringing this situation to our attention.
We have just checked your file and we see that the refund for your Siux racket has indeed been processed. It is quite normal for accounting procedures to take a few days.
We completely understand your impatience and sincerely apologize for the duration of this procedure. We have taken your comments into account and are doing everything possible to improve the responsiveness of our after-sales service.
Please do not hesitate to contact us if you find that the refund has not been processed on your account.
Best regards,
The EspritPadelShop team
Thank you for bringing this situation to our attention.
We have just checked your file and we see that the refund for your Siux racket has indeed been processed. It is quite normal for accounting procedures to take a few days.
We completely understand your impatience and sincerely apologize for the duration of this procedure. We have taken your comments into account and are doing everything possible to improve the responsiveness of our after-sales service.
Please do not hesitate to contact us if you find that the refund has not been processed on your account.
Best regards,
The EspritPadelShop team
M
Rating: 5 out of 5
I am delighted with my purchase The racket arrived in a well-protected package First test of the racket on the court. Very good product
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M
Rating: 5 out of 5
Everything went very well. Good communication. I recommend.
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L
Rating: 5 out of 5
Perfect, delivery received very quickly (2-3 working days)
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S
Rating: 5 out of 5
Thank you fast efficient quality products.
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M
Rating: 5 out of 5
-
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P
Rating: 5 out of 5
Well received.. Fast delivery, it was perfect
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Q
Rating: 5 out of 5
Very satisfied! Fast and careful shipping
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L
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Product meets expectations.
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P
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Purchase of the Wilson Blade elite V2 Huge The sensations with this racket are simply amazing Compared to the Babolat, which I had more control power a bit heavier than my old racket, but it helps me even more Not to mention the aesthetics of the racket which is simply beautiful to me. Thank you for this wide choice of rackets.
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N
Rating: 5 out of 5
Perfect!!!!!
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M
Rating: 4 out of 5
I am an amateur player and this racket suits me perfectly for its price and quality
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A
Rating: 5 out of 5
Delivery on time, material conforms to the order, interesting price, reliable site.
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F
Rating: 5 out of 5
-
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D
Rating: 5 out of 5
Great site! Item received very quickly
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G
Rating: 5 out of 5
My order was complete packaged in an adequate package and the delivery time respected Nothing to report I RECOMMEND SITE
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A
Rating: 5 out of 5
Good price, speedy delivery, well packaged. What more could I ask for? Highly recommended.
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R
Rating: 5 out of 5
Order received quickly!
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M
Rating: 5 out of 5
Top
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L
Rating: 1 out of 5
I bought Head Padel shoes, very disappointed with the product and therefore with your description... specific Padel and zero grip. You need to test your products!!
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Response from Esprit Padel Shop
We are sorry to hear that your experience with our Head Padel shoes did not meet your expectations. In order to improve our products and services, could you please detail the points that particularly disappointed you? Our team is here to listen to find a solution together.
L
Rating: 5 out of 5
Nice, caring and helpful
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J
Rating: 5 out of 5
Perfect! Fast and efficient
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M
Rating: 5 out of 5
Classy! Top service and deadlines are respected.
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Y
Rating: 5 out of 5
Hyper fast delivery, very good price for the racket, nothing to complain about.
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J
Rating: 5 out of 5
Fast, efficient and at a good price
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G
Rating: 5 out of 5
Exceptional responsiveness, ordered on Friday afternoon, delivered on Saturday afternoon... champion.
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F
Rating: 5 out of 5
Discovering Padel and a young licensee, I found my equipment supplier, attractive price and meeting expectations, good listening on the phone, order processed at the first hour, I advise against going through mondial relais. My next orders will go through chronoposte, Very happy to be a new customer and to support a business an hour from my home.
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D
Rating: 4 out of 5
Very good
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R
Rating: 5 out of 5
You can easily find the sought-after items, with a wide variety of products. Perfect
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J
Rating: 5 out of 5
Very serious site with a team that listens and is very helpful if needed!! I recommend
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E
Rating: 5 out of 5
Product conforms to the description, fast shipping. Top
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O
Rating: 5 out of 5
Fast service, easy and efficient contact
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E
Rating: 5 out of 5
Fast and compliant
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W
Rating: 5 out of 5
Very fast
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