Customer reviews of Esprit Padel Shop

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 834 published reviews
5 8 892 90% 4 743 8% 3 108 1% 2 35 0% 1 56 1%

Summary of reviews

Esprit Padel Shop consistently delivers with fast, careful shipping and products arriving exactly as described, often in 24 hours or less and well packaged. Customers praise a wide selection, helpful product comparisons, and strong value for money, including competitive discounts and promotions. The service is reliable and responsive, with smooth ordering experiences, reusable order tracking, and attentive touches like a small gift for first-time buyers, leading to high overall satisfaction. Many reviews highlight positive experiences with product recommendations, fast delivery to Paris, and confidence in returning to the site for future padel purchases.

Reviews 2, 3, 4 and 5 stars

Reset filters
R
Romain D.
Rating: 5 out of 5
following a purchase from 07/09/2024
Fast and careful shipping I recommend
Translated reviews
J
Jean Pierre P.
Rating: 5 out of 5
following a purchase from 07/09/2024
I first explained my playing style by email with several racket suggestions and I was guided for my purchase which I made right away. A very good site and attentive to the customer. Top for me To recommend
Translated reviews
F
Frederic D.
Rating: 5 out of 5
following a purchase from 07/09/2024
Nothing to report product arrived on time. Product conforms to the description
Translated reviews
V
Victor N.
Rating: 5 out of 5
following a purchase from 07/09/2024
Ordered on Monday evening and delivered to the club on Tuesday! Bravo
Translated reviews
G
Guillaume D.
Rating: 5 out of 5
following a purchase from 07/09/2024
Excellent
Translated reviews
S
Sebastien B.
Rating: 5 out of 5
following a purchase from 07/09/2024
Simple, fast, efficient, top!
Translated reviews
D
Delanghe D.
Rating: 5 out of 5
following a purchase from 07/09/2024
Impeccable
Translated reviews
M
Michel A.
Rating: 5 out of 5
following a purchase from 07/09/2024
fast with choice. perfect !!!!
Translated reviews
J
Julien L.
Rating: 5 out of 5
following a purchase from 07/09/2024
Super site and excellent advice
Translated reviews
S
Sylvain C.
Rating: 3 out of 5
following a purchase from 06/09/2024
Hello, Nothing to say about the quality of the product and the delivery time. However, for the price of the racket and its brand, not having a case provided with it seems a bit stingy to me. That's why I only gave 3 stars. Best regards.
Translated reviews
Response from Esprit Padel Shop
Hello,

Thank you very much for your positive feedback regarding the quality of the product and the delivery. We understand your disappointment regarding the absence of a case. However, we would like to clarify that this information is clearly indicated in the product description.

We remain at your disposal if you have any other questions or needs, and we hope to see you again soon on our site!
K
Kevin B.
Rating: 5 out of 5
following a purchase from 07/09/2024
Well received
Translated reviews
L
Laurent B.
Rating: 5 out of 5
following a purchase from 06/09/2024
great site good advice effective and fast
Translated reviews
S
Swann G.
Rating: 5 out of 5
following a purchase from 04/09/2024
Delivered with care, compliant. Thank you
Translated reviews
F
Fabrice D.
Rating: 5 out of 5
following a purchase from 06/09/2024
Perfect Package received on time. Packaging perfect Thank you very much
Translated reviews
S
Stephane H.
Rating: 5 out of 5
following a purchase from 06/09/2024
Top
Translated reviews
N
Nicolas V.
Rating: 5 out of 5
following a purchase from 06/09/2024
Product compliant arrived on time, I recommend!
Translated reviews
C
Christian M.
Rating: 5 out of 5
following a purchase from 06/09/2024
Very good
Translated reviews
F
Florian L.
Rating: 5 out of 5
following a purchase from 06/09/2024
A shipping AND receiving speed to make Amazon blush... It's always perfect and delivered well packaged and well protected! Bravo
Translated reviews
P
Pierre C.
Rating: 5 out of 5
following a purchase from 06/09/2024
Perfect
Translated reviews
G
Gregory C.
Rating: 5 out of 5
following a purchase from 06/09/2024
Small grip defect reported, and despite the manufacturer's refusal to intervene, Esprit Padel Shop got back to me in half an hour with a commercial solution!! Service at the TOP.
Translated reviews
V
Vicente O.
Rating: 5 out of 5
following a purchase from 06/09/2024
Top quality fast delivery
Translated reviews
R
Romain L.
Rating: 5 out of 5
following a purchase from 06/09/2024
Impeccable
Translated reviews
A
Alfred S.
Rating: 5 out of 5
following a purchase from 05/09/2024
Impeccable
Translated reviews
M
Morgane G.
Rating: 4 out of 5
following a purchase from 05/09/2024
Site not easy from the tablet, I always had the titles displayed. (Rackets, shoes,....) not easy to navigate. Fast delivery I recommend this site
Translated reviews
C
Christophe P.
Rating: 5 out of 5
following a purchase from 30/08/2024
Fast and simple delivery on this last order! Thank you very much.
Translated reviews
O
Olivier D.
Rating: 5 out of 5
following a purchase from 04/09/2024
Order compliant with my expectations
Translated reviews
L
Ludivine M.
Rating: 2 out of 5
following a purchase from 04/09/2024
Hello madam, sir. I think you had a computer or organizational bug with my order. I ordered with a confirmation email. I receive a second email telling me that I ordered a rental racket. I contact customer service who tells me that my order will be delivered within 48 hours and the next day I receive a refund for my order and now an email thanking me for my order and asking me to evaluate you. I let you look at the bug.
Translated reviews
Response from Esprit Padel Shop
Hello,

First of all, we apologize for the confusion you encountered. It seems there was an initial misunderstanding regarding your order. You had ordered a test racket instead of a standard racket.

Subsequently, we unfortunately had to refund you because the model you wanted, the "Vertex 04 Woman 2024", is currently out of stock.

If you have any other questions or if you would like to be informed when this model is available again, please do not hesitate to contact us again.

Thank you for your understanding and again sorry for this inconvenience.
H
Herve L.
Rating: 5 out of 5
following a purchase from 02/09/2024
What to say? except PERFECT Thank you
Translated reviews
P
Patrick C.
Rating: 5 out of 5
following a purchase from 05/09/2024
Order and receipt of the racket in 2 days. Perfect
Translated reviews
A
Alexandre T.
Rating: 3 out of 5
following a purchase from 05/09/2024
Very quick to receive the product but commercially very, very disappointed.
Translated reviews
Response from Esprit Padel Shop
Hello,

Thank you for your feedback regarding the speed of delivery. We are, however, sorry to learn that you are disappointed on the commercial side. Please feel free to tell us more by contacting us at [email protected] so that we can better understand the situation and improve your experience.

We remain at your disposal for any questions.
G
Ghislain F.
Rating: 5 out of 5
following a purchase from 04/09/2024
Excellent, very serious. Package received within 3 days
Translated reviews
G
Gilles D.
Rating: 5 out of 5
following a purchase from 04/09/2024
Top ..
Translated reviews
A
Antoine N.
Rating: 4 out of 5
following a purchase from 04/09/2024
Serious site but a bit more expensive than some others. The price of quality
Translated reviews
S
Stephane B.
Rating: 5 out of 5
following a purchase from 04/09/2024
Order placed by phone with the help of an advisor to support my choices. Order delivered quickly. I just have to make good use of this quality material.
Translated reviews
J
Jordan B.
Rating: 5 out of 5
following a purchase from 04/09/2024
Top nothing to complain about!
Translated reviews
M
Maison D.
Rating: 5 out of 5
following a purchase from 31/08/2024
The test with the strengths and weaknesses of the racket is very useful! Very reasonable prices and delivery sent 1 day after my order. Package arrived in good condition
Translated reviews
A
Allan C.
Rating: 5 out of 5
following a purchase from 03/09/2024
Top! Reactivity and efficiency! Bravo!!
Translated reviews
E
Eric B.
Rating: 5 out of 5
following a purchase from 03/09/2024
Delivery compliant with my expectations. Thank you
Translated reviews
A
Alexandre N.
Rating: 5 out of 5
following a purchase from 03/09/2024
Great customer service. Top dialogue, quick handling of the file, refund in 5 days. Bravo, it's nice to deal with such competent people.
Translated reviews
L
Loic P.
Rating: 3 out of 5
following a purchase from 03/09/2024
Great price, product matches the order, however the grip protection was stuck, I will have to change the strap even though the racket is new…
Translated reviews
Response from Esprit Padel Shop
Hello,

Thank you for your feedback and for your compliments on the price and the product match. We are sorry to learn that the grip protection was stuck. To compensate for this inconvenience, we will send you a grip and an overgrip for free.

To arrange the shipment, please contact our customer service at [email protected]. We will be happy to assist you.

Please feel free to contact us if you have any other questions or needs.
We use cookies for audience measurement and improving user experience.