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M
Rating: 4 out of 5
Correct site, good quality/price ratio
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 827 published reviews
Summary of reviews
Esprit Padel Shop consistently delivers with fast, careful shipping and products arriving exactly as described, often in 24 hours or less and well packaged. Customers praise a wide selection, helpful product comparisons, and strong value for money, including competitive discounts and promotions. The service is reliable and responsive, with smooth ordering experiences, reusable order tracking, and attentive touches like a small gift for first-time buyers, leading to high overall satisfaction. Many reviews highlight positive experiences with product recommendations, fast delivery to Paris, and confidence in returning to the site for future padel purchases.
Reviews 2, 3 and 4 stars
Reset filtersR
Rating: 4 out of 5
The padel racket is very good. Perfect for playing. I bought the head flash 2.0 and I am very satisfied with it. There was also a very generous discount. The only downside is the relatively long delivery time. I had to wait 4-5 working days for it.
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B
Rating: 3 out of 5
The item is badly written, too stiff, size small, not very satisfied, sorry
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S
Rating: 4 out of 5
Good site. I had an issue with my Padel racket. The site immediately took my problem, which was resolved in 1 week with a small commercial gesture.
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B
Rating: 4 out of 5
In line with my expectations. Perfect packaging
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M
Rating: 2 out of 5
I just received the refund notice for the order and .. surprise, the shipping costs for both the outgoing and return of the product are entirely at my expense, while esprit Padel is not able to exchange for the desired size!! I will never order from them again.
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Response from Esprit Padel Shop
Hello Maryse,
In our Return Policy, everything is stated. The return costs for exchanges or gift vouchers are on us, those for refunds are on you. Unfortunately, we no longer had the size in stock but you could select a gift voucher to choose another product!
Have a nice day
In our Return Policy, everything is stated. The return costs for exchanges or gift vouchers are on us, those for refunds are on you. Unfortunately, we no longer had the size in stock but you could select a gift voucher to choose another product!
Have a nice day
S
Rating: 4 out of 5
The weight of the racket is not compliant. Announced at 355 g, it weighs exactly 365 g. A bit disappointed
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Response from Esprit Padel Shop
Hello Stéphane,
The rackets are not all the same weight, that's why below each model, we have a weight range that can go from 10 to 15g. The one for the Bela LS is from 355 to 370g. For the next one, you can choose the lightest!
Have a nice day
The rackets are not all the same weight, that's why below each model, we have a weight range that can go from 10 to 15g. The one for the Bela LS is from 355 to 370g. For the next one, you can choose the lightest!
Have a nice day
L
Rating: 4 out of 5
The package arrived in good condition and on time: thank you!
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C
Rating: 4 out of 5
Top products... but delivery a bit long despite the payment for fast delivery.
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J
Rating: 4 out of 5
Good products at very good prices BUT BUT BUT I buy from Belgium and the delivery times are really too long...
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F
Rating: 2 out of 5
Despite the online comparator that gives good indications, it is impossible to return a racket if the grip plastic has been removed. However, it needs to be removed to realize that it does not fit the player's hand. I am left with a brand new racket on my hands.
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Response from Esprit Padel Shop
Hello Florent,
The plastic on the handle serves as a guarantee of a new product; if you remove it, it is impossible for us to accept the return. Everything is well explained in our Return Policy. You can contact our second-hand service to sell your racket.
Thank you for your understanding.
The plastic on the handle serves as a guarantee of a new product; if you remove it, it is impossible for us to accept the return. Everything is well explained in our Return Policy. You can contact our second-hand service to sell your racket.
Thank you for your understanding.
M
Rating: 4 out of 5
Top service, top shipping.
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M
Rating: 3 out of 5
Interesting price, misleading delivery times
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Response from Esprit Padel Shop
Hello Michael,
You ordered on Friday around 4 PM, the carriers had already passed. We could only prepare your order on Monday for delivery on Tuesday. The deadlines are well respected on your order!
Have a nice day
You ordered on Friday around 4 PM, the carriers had already passed. We could only prepare your order on Monday for delivery on Tuesday. The deadlines are well respected on your order!
Have a nice day
D
Rating: 4 out of 5
Very fast delivery but to a different delivery point than expected, within a radius of 10 km. Exact item, correct size but some discomfort due to the shape (shoe not made for a strong kick).
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Y
Rating: 4 out of 5
I ordered my racket on Thursday, May 14 (holiday)... on Saturday morning I had an email saying that the racket was at the pickup point.... magnificent
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L
Rating: 3 out of 5
Delivery times could be shorter. An ideal delivery time is 2 working days
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Response from Esprit Padel Shop
Hello Laurent,
The carriers were delayed due to the holidays, we did our best to send the package as soon as possible!
The carriers were delayed due to the holidays, we did our best to send the package as soon as possible!
J
Rating: 2 out of 5
The return policy is not suitable for clothing => the return fees are too high for a garment that has not been tried on.
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Response from Esprit Padel Shop
Hello Jérôme,
Return fees are only charged if you choose a refund, not for a store credit or an exchange. If the item does not fit you, you can exchange it at no additional cost!
Return fees are only charged if you choose a refund, not for a store credit or an exchange. If the item does not fit you, you can exchange it at no additional cost!
K
Rating: 3 out of 5
Delivery is slow!
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Response from Esprit Padel Shop
Hello Karl,
The carriers have been somewhat slowed down these days with the holidays, we tried to do our best!
The carriers have been somewhat slowed down these days with the holidays, we tried to do our best!
R
Rating: 4 out of 5
Order arrived late but due to the post in Belgium. Otherwise nothing to say about Esprit Padel
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J
Rating: 4 out of 5
Effective
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B
Rating: 4 out of 5
Very good, interesting price
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G
Rating: 4 out of 5
Very good site
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F
Rating: 4 out of 5
Quality article at a very good price, I recommend
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A
Rating: 4 out of 5
Great
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M
Rating: 4 out of 5
Everything went well
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L
Rating: 4 out of 5
Fast
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S
Rating: 4 out of 5
When I ordered, it was impossible to use a promo code, indicated on the site, and the next day, a new promo code was active. So I couldn't take advantage of it. For the rest, perfect delivery.
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W
Rating: 4 out of 5
Order of a racket on Monday (holiday), received on Friday. Well packaged.
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K
Rating: 4 out of 5
product descriptions helping then simple and quick purchase.
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L
Rating: 4 out of 5
fast delivery and good racket
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A
Rating: 4 out of 5
Very good site
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L
Rating: 4 out of 5
Order compliant. Fast delivery top
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R
Rating: 4 out of 5
Quick shipment of the package the racket well packaged. A small cover would have been appreciated.
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R
Rating: 4 out of 5
Very good, satisfaction guaranteed
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S
Rating: 4 out of 5
Order conforms to my request Fast
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D
Rating: 2 out of 5
The site is great, the delivery very fast. However, the return policy is disappointing.
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Response from Esprit Padel Shop
Hello David,
Our policy is quite clear, unfortunately we cannot take back a racket that has already been unwrapped, it is no longer considered new.
Some rackets are available for testing so you can get an idea before making a purchase!
Our policy is quite clear, unfortunately we cannot take back a racket that has already been unwrapped, it is no longer considered new.
Some rackets are available for testing so you can get an idea before making a purchase!
C
Rating: 4 out of 5
Good service
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L
Rating: 4 out of 5
Well received the package and this time I received an email unlike last time.
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