Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Hello. Very responsive after-sales service. However, the transport leaves much to be desired. Delivery request to the Post Office next to my house, managed by Chronopost. For 4 days in a row, I was told that the delivery site was unavailable. They therefore left the package at a pick-up point 15km from my home (in my countryside, of course).
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Response from Esprit Padel Shop
Hello François-Xavier,
Sorry that you are disappointed... Please note that we are not responsible for the delivery, it all depends on the chosen delivery service and any delivery issues do not depend on us.
If you are satisfied with your purchase and our site, I invite you to modify your review ;)
We wish you a good day and see you soon at Esprit Padel Shop!
D
David P.
Rating: 3 out of 5
following a purchase from 05/10/2025
Paid to receive my package in 48-72 hours and received it after 5 working days...
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Response from Esprit Padel Shop
Hello David,
Sorry that you are disappointed... Please note that we are not responsible for the delivery, it all depends on the chosen delivery service and any delivery issues do not depend on us.
If you are satisfied with your purchase and our site, I invite you to modify your review ;)
We wish you a good day and see you soon at Esprit Padel Shop!
F
Fabrice L.
Rating: 2 out of 5
following a purchase from 04/10/2025
I am usually very satisfied with the services and various items from Esprit Padel. However, my last order is not a success. The Esprit Padel t-shirt is very small (one size smaller), this is indeed specified but at the bottom of the description, not very visible. I would rather suggest putting the information next to the product size. Moreover, the writing on the back is very intrusive and resembles more of an advertisement that is a bit too marked for my taste. The t-shirt is thin and of just acceptable quality. I am disappointed! at least for this item.
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Response from Esprit Padel Shop
Hello Fabrice,
Sorry to hear that you are disappointed with our t-shirts, we take note of your comments regarding the t-shirt and the communication of size information. Your feedback is valuable to us, and we will review it to improve our customers' experience.
Aside from this free t-shirt, if you are satisfied with the Esprit Padel Shop experience, I invite you to change your review so as not to mislead new customers. ;)
We wish you a good day and see you soon at Esprit Padel Shop!
B
Bruno M.
Rating: 4 out of 5
following a purchase from 28/09/2025
Item no longer available but directly contacted by Esprit Padel to offer me a refund or to change the product. Then the package was delivered to my home correctly. All items were in accordance with my order and in good condition! So very satisfied.
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Noelle M.
Rating: 4 out of 5
following a purchase from 23/09/2025
Fast delivery
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Jean charles F.
Rating: 4 out of 5
following a purchase from 27/09/2025
Convenient site to find everything you need
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Bruno V.
Rating: 4 out of 5
following a purchase from 23/09/2025
Very good materials received in a fairly short time
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Melanie G.
Rating: 4 out of 5
following a purchase from 23/09/2025
Order received very quickly
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jerome M.
Rating: 4 out of 5
following a purchase from 22/09/2025
Deadline respected, product in line with my expectations. Best regards, Jerome
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Jeremy B.
Rating: 4 out of 5
following a purchase from 17/09/2025
Ok
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Sylvie L.
Rating: 4 out of 5
following a purchase from 16/09/2025
Absence of the t-shirt in the package
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Jean-Paul L.
Rating: 4 out of 5
following a purchase from 15/09/2025
Order prepared and delivered very quickly, nothing to complain about this aspect. 4 stars instead of 5 because I regret the sudden increase in the price of the Babolat Technical Viper 2025 racket before the implementation of a promotion at the beginning of September.
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Christophe M.
Rating: 4 out of 5
following a purchase from 14/09/2025
Racket suitable for ladies, light, manageable, quite powerful for my use.
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Stephan P.
Rating: 4 out of 5
following a purchase from 14/09/2025
Great explanation, well-made site. Easy to purchase, delivery ok.
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Franck S.
Rating: 4 out of 5
following a purchase from 13/09/2025
Very good
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Barbero A.
Rating: 4 out of 5
following a purchase from 13/09/2025
Top
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fabre E.
Rating: 4 out of 5
following a purchase from 13/09/2025
Unfortunately still the same problem with the relay point that is checked which does not accept the package and the obligation to go pick it up at the depot. 1 hour of travel. It should be specified that the relay points do not take this type of order. Regards
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Pascal G.
Rating: 4 out of 5
following a purchase from 13/09/2025
Package received within the announced deadlines, but the packaging of the racket is a bit light compared to the price paid.
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Venkat R.
Rating: 4 out of 5
following a purchase from 10/09/2025
Ok
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Mickael C.
Rating: 4 out of 5
following a purchase from 12/09/2025
Very good for getting your new racket quickly
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Guillaume N.
Rating: 4 out of 5
following a purchase from 10/09/2025
Choice, discounts, and fast delivery. Very good site
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Benoit H.
Rating: 4 out of 5
following a purchase from 10/09/2025
Racket at a competitive price. Fast shipping. Lacks protection for transporting the racket daily.
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Nicolas B.
Rating: 4 out of 5
following a purchase from 28/08/2025
Reliable site, fast. Nothing to report.
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Sebastien P.
Rating: 4 out of 5
following a purchase from 31/08/2025
Order received in less than 48 hours, corresponds to my request.
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Mon C.
Rating: 4 out of 5
following a purchase from 25/08/2025
I am very disappointed with the deadline that was not respected.
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JEAN-BAPTISTE D.
Rating: 4 out of 5
following a purchase from 24/08/2025
very satisfied with the purchased product
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Jean Paul M.
Rating: 4 out of 5
following a purchase from 22/08/2025
Very satisfied
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YANN L.
Rating: 4 out of 5
following a purchase from 18/08/2025
Hello, The advice you gave me for the racket is perfect just like the delivery
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BLANC J.
Rating: 4 out of 5
following a purchase from 14/08/2025
Response times are quick, package sent quickly and carefully packaged, however I find the commercial gesture a bit lacking for a racket break after 5 months for a simple shock.
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Jacques C.
Rating: 2 out of 5
following a purchase from 14/08/2025
No response to support requests making it impossible to cancel or amend order.
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Response from Esprit Padel Shop
Hi Jacques,
Have you tried to reach us by email? We answer every email every day!
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Jean B.
Rating: 4 out of 5
following a purchase from 12/08/2025
quick and efficient
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AXEL L.
Rating: 4 out of 5
following a purchase from 11/08/2025
The site does not offer the best prices or the most advantageous shipping costs, but the service is fast, the proposed selection is interesting, and the tools available are excellent for finding the ideal racket, especially thanks to the graph and the comparator. I highly recommend this site!
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serge M.
Rating: 4 out of 5
following a purchase from 10/08/2025
very good. too bad the -15% arrived a few days after my order
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Thibaut D.
Rating: 4 out of 5
following a purchase from 09/08/2025
Just disappointed with the description that announces a sanded racket when it is smooth... However, the racket suits me perfectly and the delivery is ultra-fast as usual!
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fred C.
Rating: 4 out of 5
following a purchase from 08/08/2025
Because perfection does not exist but with this site we get very close
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Jerome K.
Rating: 4 out of 5
following a purchase from 08/08/2025
Impeccable, very well packaged order, respect for deadlines... In short, perfect!
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manon G.
Rating: 4 out of 5
following a purchase from 05/08/2025
Small problem with the order but very responsive afterwards.
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Bruno M.
Rating: 4 out of 5
following a purchase from 28/07/2025
Fast delivery! Product as described! To recommend
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Robin T.
Rating: 4 out of 5
following a purchase from 29/07/2025
There should be free returns for textiles for example. (Wrong size)
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Baudouin S.
Rating: 2 out of 5
following a purchase from 26/07/2025
Website operation: good variety of choice: very good What spoils everything is the impossibility of returns.. Without trying.
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Response from Esprit Padel Shop
Please note that you have the possibility to return an item within 30 days, provided it has not been used, and that its label and original packaging are intact.
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