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V
Rating: 5 out of 5
Perfect, responsive
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 419 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Reviews 2, 4 and 5 stars
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Rating: 5 out of 5
Very professional
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R
Rating: 5 out of 5
Great team I recommend
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M
Rating: 5 out of 5
Bullpadel Hack 3 racket top received the next day, on a Saturday, at Relai Colis.
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K
Rating: 5 out of 5
One regret .. Not having known the site earlier! A wide choice of items, very good description of them. Also very good advice for practicing padel via YouTube. And finally, orders are received in more than acceptable timeframes. And the little extra, which is not much, is the little bag of candies in the orders I love! Order with your eyes closed on EPS!! I highly recommend it! Sportingly.
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F
Rating: 5 out of 5
Great site
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B
Rating: 5 out of 5
Very wide choice, fast service and careful delivery!
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J
Rating: 5 out of 5
Serious site, interesting articles and prices, orders conform and delivered quickly
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A
Rating: 5 out of 5
Perfect, simply
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F
Rating: 5 out of 5
Very fast shipping. Very competitive prices. The racket selection aid tool is great when starting out.
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T
Rating: 5 out of 5
Great site, attractive prices and fast shipping. I recommend.
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T
Rating: 5 out of 5
Very fast delivery
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L
Rating: 5 out of 5
Ultra fast delivery
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Y
Rating: 5 out of 5
Fast and compliant
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R
Rating: 5 out of 5
Top, short delivery time, competitive prices
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O
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Ultra fast shipping and delivery, I recommend!
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O
Rating: 5 out of 5
Top racket
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I
Rating: 5 out of 5
Very good and fast. I like the advice on the site for each racket.
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P
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Great!
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L
Rating: 4 out of 5
The fluidity of the site could be improved but overall it's great
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J
Rating: 5 out of 5
Great racket, but too fragile, played only 1 hour and damaged in 2 places on the flat surface. So dead racket, I'm switching to another racket! Too bad…
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L
Rating: 2 out of 5
Package arrived late, upon unpacking the plastic around the racket handle sticks and you have to damage the grip to remove it. Moreover, at the first game, the racket makes a strange noise during hits... Nevertheless, customer service is reachable and attentive to various remarks.
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Response from Esprit Padel Shop
Hello,
Thank you for your detailed feedback. We are sorry for the delivery delay and for the issues encountered with your racket. Regarding the plastic around the handle, it sometimes sticks slightly, and we understand that this can be frustrating. As for the strange noise during hits, this may indicate a defect.
If this persists, do not hesitate to contact us again so that we can help you resolve this issue. We are glad that our customer service was able to meet your expectations and remain at your disposal for any further assistance.
Have a good day,
The Esprit Padel Shop team
Thank you for your detailed feedback. We are sorry for the delivery delay and for the issues encountered with your racket. Regarding the plastic around the handle, it sometimes sticks slightly, and we understand that this can be frustrating. As for the strange noise during hits, this may indicate a defect.
If this persists, do not hesitate to contact us again so that we can help you resolve this issue. We are glad that our customer service was able to meet your expectations and remain at your disposal for any further assistance.
Have a good day,
The Esprit Padel Shop team
M
Rating: 5 out of 5
Very satisfied with the choice, the service and especially the speed of order dispatch. I recommend without hesitation.
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C
Rating: 5 out of 5
Order compliant, well packaged and received very quickly, I am happy with my first experience and I will recommend without hesitation on this site
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R
Rating: 4 out of 5
Received very quickly. Package in good condition
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F
Rating: 5 out of 5
Excellent
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S
Rating: 5 out of 5
A wide choice of everything we need for Padel with good advice for each item!! Easy ordering and fast delivery. Not to mention the YouTube videos…TOP!!
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J
Rating: 4 out of 5
Package conforms to the description. No delivery issues
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O
Rating: 5 out of 5
I like it... My order arrived well
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A
Rating: 5 out of 5
Perfect. I had not received my package so I sent a message, I always got quick and effective responses. My package had been delivered but I had not picked it up in time so as soon as received by the sender they resent it to me and I received it quickly. I am very pleasantly surprised. A big thank you to Esprit Padel
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C
Rating: 5 out of 5
Perfect Fast
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F
Rating: 4 out of 5
Great choice of products. Fast delivery. Small downside for establishing a return, not very user-friendly on the site
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Y
Rating: 5 out of 5
perfect
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A
Rating: 4 out of 5
Very well-made site (the comparator is great). Lots of choices and good prices. I don't give 5 stars because the choice of delivery service for the DOM is extremely expensive. I paid 65.90 euros in shipping fees (not counting the taxes that need to be added, which is normal). So I paid almost as much for the racket as for the fees and taxes. I will only make a purchase again when the delivery service is something other than DHL. Note: For a racket (375g) I had 44.90 euros in shipping fees at the time of order. Then I had to pay 21 euros in
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R
Rating: 5 out of 5
Always on time and a great choice of products
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L
Rating: 4 out of 5
Quick processing of the order and good deals to grab.
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B
Rating: 5 out of 5
Excellent on quality and delivery speed
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C
Rating: 5 out of 5
Good advice by phone a plus to finalize a choice
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